KAISER FOUNDATION HOSPITAL AND REHAB CENTER Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL AND REHAB CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL AND REHAB CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	33 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	72 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL AND REHAB CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL AND REHAB CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL AND REHAB CENTER: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL AND REHAB CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$97
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$32
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$1
Carrier (1 to 3 days Prior to Index Hospital Admission)	$641
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,863
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$0
Carrier (During Index Hospital Admission)	$825
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$762
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$221
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,879
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,543
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,995
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$76
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$981
Total (Complete Episode)	$27,937

Infection Rates at KAISER FOUNDATION HOSPITAL AND REHAB CENTER

These measures show how often patients at KAISER FOUNDATION HOSPITAL AND REHAB CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.17 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,123.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.20 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,015.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.81 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.45 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.70 / Same
SSI - Colon Surgery: Number of Procedures	159.00 / Same
SSI - Colon Surgery: Predicted Cases	4.11 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	1.22 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	10.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.11 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.13 / Same
MRSA Bacteremia: Upper Confidence Limit	2.46 / Same
MRSA Bacteremia: Patient Days	46,779.00 / Same
MRSA Bacteremia: Predicted Cases	2.69 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.74 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.60 / Better
Clostridium Difficile (C.Diff): Patient Days	43,856.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	27.70 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How KAISER FOUNDATION HOSPITAL AND REHAB CENTER Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL AND REHAB CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VALLEJO, CA

Worst Hospitals in VALLEJO, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL AND REHAB CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	14.3%	SAME
Death rate for pneumonia patients	18.1%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.74%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.7%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	7.98%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.08%	SAME
Postoperative sepsis rate	5.01%	SAME
Postoperative wound dehiscence rate	1.93%	SAME
Abdominopelvic accidental puncture or laceration rate	1.36%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.03%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL AND REHAB CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL AND REHAB CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pleasant Hill Post Acute	5:
Shields Nursing Center	5:
Concord Post Acute	5:
The Reutlinger Community	5:
Medical Hill Healthcare Center	5:
Chaparral House	5:
Dept of State Hospitals - Napa D/p Snf	5:
Petaluma Post-Acute Rehabilitation	5:
Hayes Convalescent Hospital	5:
Richmond Post Acute Care	5:
Stonebrook Healthcare Center	5:
Lone Tree Post Acute	5:
Laurel Creek Health Center	5:
Legacy Post Acute Care	5:
Greenridge Post Acute	5:
Bay Area Healthcare Center	5:
Fairfield Post-Acute Rehab	5:
Springs Road Healthcare	5:
Diablo Valley Post Acute	5:
Excell Health Care Center	5:
St Paul's Towers	5:
The Tamalpais	5:
San Francisco Towers	5:
Creekside Healthcare Center	5:
Vacaville Convalescent and Rehab	5:
Garfield Neurobehavioral Center	5:
Danville Post-Acute Rehab	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
La Casa Via Transitional Care Center	5:
Piedmont Gardens Health Facility	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Mercy Retirement and Care Center	4:
Pine Ridge Care Center	4:
Kyakameena Care Center	4:
Moraga Post Acute	4:
Pittsburg Skilled Nursing Center	4:
Hillcrest Post Acute	4:
Tice Valley Post Acute	4:
Oakland Heights Nursing and Rehabilitation	4:
Rossmoor Post Acute	4:
Orinda Care Center, LLC	4:
The Meadows of Napa Valley	4:
Windsor Rosewood Care Center	4:
Redwood Healthcare Center LLC	4:
Central Gardens Post Acute	4:
Veterans Home of California - Yountville - Snf	4:
City View Post Acute	4:
Spring Lake Village	4:
Elmwood Care Center	4:
Lake Merritt Healthcare Center LLC	4:
Summerfield Health Care Center	4:
Delta View Post Acute	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
San Rafael Healthcare and Wellness Center, LP	4:
Victorian Post Acute	3:
Ashby Care Center	3:
Marin Post Acute	3:
Fruitvale Healthcare Center	3:
Diamond Ridge Healthcare Center	3:
Smith Ranch Skilled Nursing and Rehabilitation Cente	3:
Bellaken Skilled Nursing Center	3:
Villa Marin	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Tampico Healthcare Center	3:
Piners Nursing Home	3:
Shields Richmond Nursing Center	3:
Sequoias San Francisco Convalescent Hospital	3:
Crown Bay Nursing and Rehabilitation Center	3:
Park View Post Acute	3:
South Marin Health and Wellness Center	3:
St. Anne's Home	3:
San Pablo Healthcare and Wellness Center	3:
Pacific Heights Transitional Care Center	3:
Laurel Heights Community Care	3:
The Rehabilitation Center of Oakland	2:
Willow Pass Healthcare Center	2:
Berkeley Pines Skilled Nursing Center	2:
Novato Healthcare Center	2:
Heartwood Avenue Healthcare	2:
Windsor Vallejo Nursing and Rehabilitation Center	2:
Ridgeway Post Acute	2:
North Bay Post Acute	2:
Vineyard Post Acute	2:
The Redwoods, A Community of Seniors	2:
San Francisco Health Care	2:
Valley of The Moon Post Acute	2:
Sonoma Post Acute	2:
Napa Post Acute	2:
Santa Rosa Post Acute	2:
Vale Healthcare Center	2:
Alhambra Post Acute	1:
Northgate Postacute Care	1:
Professional Post Acute Center	1:
Greenfield Care Center of Fairfield	1:
Broadway Villa Post Acute	1:
Napa Valley Care Center	1:
Princeton Manor Healthcare Center, LLC	1:
Lake Park Healthcare Center	1:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL AND REHAB CENTER

There are 244 doctors and 5 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL AND REHAB CENTER.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• PROVIDENCE MEDICAL FOUNDATION
• MAITRAN CONSULTING INC
• CALIFORNIA EMERGENCY ASSOCIATES A CALIFORNIA MEDICAL CORPORATION
• UNIVERSITY OF CALIFORNIA SFGH MEDICAL GROUP

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL AND REHAB CENTER is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL AND REHAB CENTER.