KAISER FOUNDATION HOSPITAL - WALNUT CREEK Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - WALNUT CREEK to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	32 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	29 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	56 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - WALNUT CREEK, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - WALNUT CREEK provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - WALNUT CREEK: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - WALNUT CREEK:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$36
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$68
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$493
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,180
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$567
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$389
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$198
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,596
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$819
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,722
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$30
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,213
Total (Complete Episode)	$26,328

Infection Rates at KAISER FOUNDATION HOSPITAL - WALNUT CREEK

These measures show how often patients at KAISER FOUNDATION HOSPITAL - WALNUT CREEK contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.71 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	8,512.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.08 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,397.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.63 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.22 / Same
SSI - Colon Surgery: Number of Procedures	159.00 / Same
SSI - Colon Surgery: Predicted Cases	3.88 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	1.55 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	69.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.59 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.01 / Same
MRSA Bacteremia: Upper Confidence Limit	1.05 / Same
MRSA Bacteremia: Patient Days	71,135.00 / Same
MRSA Bacteremia: Predicted Cases	4.72 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.21 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.88 / Better
Clostridium Difficile (C.Diff): Patient Days	61,708.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	41.45 / Better
Clostridium Difficile (C.Diff): Observed Cases	25.00 / Better
Clostridium Difficile (C.Diff)	0.60 / Better

How KAISER FOUNDATION HOSPITAL - WALNUT CREEK Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - WALNUT CREEK compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WALNUT CREEK, CA

Worst Hospitals in WALNUT CREEK, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.91%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.43%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	7.92%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.36%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.96%	SAME
Abdominopelvic accidental puncture or laceration rate	1.41%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.04%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - WALNUT CREEK ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
San Francisco Towers	5:
St Francis Healthcare Center	5:
Creekside Healthcare Center	5:
Springs Road Healthcare	5:
Brookside Skilled Nursing Hospital	5:
Niles Canyon Post Acute	5:
St Paul's Towers	5:
Alameda County Medical Center D/p Snf	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Stonebrook Healthcare Center	5:
Morton Bakar Center	5:
San Bruno Skilled Nursing	5:
Shields Nursing Center	5:
Fremont Healthcare Center	5:
Alameda Hospital D/p Snf	5:
Bay Area Healthcare Center	5:
Crestwood Treatment Center	5:
Washington Center	5:
Garfield Neurobehavioral Center	5:
Legacy Post Acute Care	5:
La Casa Via Transitional Care Center	5:
Canyon Creek Post-Acute	5:
Baywood Court Health Center	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Chaparral House	5:
We Care Skilled Nursing Facility	5:
Marina Garden Nursing Center	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Pleasant Hill Post Acute	5:
Masonic Home	5:
Lone Tree Post Acute	5:
All Saint's Subacute and Transitional Care	5:
Pacifica Nursing and Rehabilitation Center	5:
The Avenues Transitional Care Center	5:
Hayes Convalescent Hospital	5:
Emmanuel Post Acute Care - Hayward	5:
The Reutlinger Community	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Creekview Skilled Nursing	5:
Concord Post Acute	5:
Piedmont Gardens Health Facility	5:
Linda Mar Care Center	5:
Danville Post-Acute Rehab	5:
Medical Hill Healthcare Center	5:
Greenridge Post Acute	5:
Excell Health Care Center	5:
St Anthony Care Center	5:
Crestwood Manor - Fremont	5:
Richmond Post Acute Care	5:
Kaiser Permanente Post-Acute Care Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
Diablo Valley Post Acute	5:
The Vineyards Healthcare Center	5:
Mission Valley Post Acute	4:
Hayward Healthcare and Wellness Center	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Vista Post Acute	4:
Central Gardens Post Acute	4:
Hayward Hills Health Care Center	4:
Redwood Healthcare Center LLC	4:
Orinda Care Center, LLC	4:
City View Post Acute	4:
Oakland Heights Nursing and Rehabilitation	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
Peninsula Post-Acute	4:
Mercy Retirement and Care Center	4:
Elmwood Care Center	4:
Kyakameena Care Center	4:
Moraga Post Acute	4:
Pittsburg Skilled Nursing Center	4:
Delta View Post Acute	4:
San Leandro Healthcare Center	4:
Avondale Villa Post-Acute	4:
Rossmoor Post Acute	4:
Jones Convalescent Hospital	4:
Windsor Country Drive Care Center	4:
Stratford Villa Post-Acute	4:
Park Central Care and Rehabilitation Center	4:
Windsor Rosewood Care Center	4:
Tice Valley Post Acute	4:
Tampico Healthcare Center	3:
Hayward Gardens Post Acute	3:
Fruitvale Healthcare Center	3:
Sequoias San Francisco Convalescent Hospital	3:
Windsor Post-Acute Care Center of Hayward	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Shields Richmond Nursing Center	3:
East Bay Post-Acute	3:
Driftwood Healthcare Center - Hayward	3:
All Saint's Maubert	3:
Ashby Care Center	3:
St John Kronstadt Convalescent Center	3:
San Pablo Healthcare and Wellness Center	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK

There are 240 doctors and 17 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• BERKELEY EMERGENCY MEDICAL GROUP INC
• CEP AMERICA - CALIFORNIA
• PALOMAR EMERGENCY PHYSICIANS, INC
• CAREPOINT INPATIENT BLUE SKY NEUROLOGY - TEXAS, PLLC
• SILICON VALLEY MEDICAL DEVELOPMENT LLC
• CEP AMERICA- ARIZONA, PC
• ALAMEDA HEALTH SYSTEM
• QUANTUM HEALTHCARE MEDICAL ASSOCIATES INC
• TEAM PHYSICIANS OF NORTHERN CALIFORNIA MEDICAL GROUP INC
• MAINEGENERAL MEDICAL CENTER
• SOLANO GATEWAY MEDICAL GROUP, INC.
• UNIVERSITY HEALTHCARE ALLIANCE
• STANFORD HEALTH CARE
• PROVIDENCE MEDICAL FOUNDATION
• MORRISTOWN EMERGENCY MEDICAL ASSOCIATES LLC
• BARRON EMERGENCY PHYSICIANS LLC

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK.