JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS Ratings and Reviews

About JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS

JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS is a Acute Care Hospitals. It is in WALNUT CREEK, CA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 50180. It does provide emergency services. There are 959 medical professionals and 138 doctor groups affiliated with the hospital. On average at JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS, emergency patients were charged $25,542. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	24 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	27 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS: Not Available

Detailed table for spending and period for patients at JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$22
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$34
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$100
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$728
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,714
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$31
Carrier (During Index Hospital Admission)	$1,839
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$966
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$286
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,838
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$657
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,508
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$96
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,695
Total (Complete Episode)	$25,542

Infection Rates at JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS

These measures show how often patients at JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.80 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	10,546.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.33 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.86 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	12,771.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	20.77 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.48 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.38 / Same
SSI - Colon Surgery: Number of Procedures	267.00 / Same
SSI - Colon Surgery: Predicted Cases	7.00 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.57 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.03 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.59 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	229.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.90 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.53 / Same
MRSA Bacteremia: Lower Confidence Limit	0.36 / Same
MRSA Bacteremia: Upper Confidence Limit	1.63 / Same
MRSA Bacteremia: Patient Days	100,991.00 / Same
MRSA Bacteremia: Predicted Cases	8.48 / Same
MRSA Bacteremia: Observed Cases	7.00 / Same
MRSA Bacteremia	0.83 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.47 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.85 / Better
Clostridium Difficile (C.Diff): Patient Days	86,653.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	71.91 / Better
Clostridium Difficile (C.Diff): Observed Cases	46.00 / Better
Clostridium Difficile (C.Diff)	0.64 / Better

How JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS Compares to Other Similar Facilities

This is how JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WALNUT CREEK, CA

Worst Hospitals in WALNUT CREEK, CA

Percentages of Complications and Deaths at JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	13.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.2%	SAME
Death rate for heart failure patients	8.6%	Better
Death rate for pneumonia patients	15.5%	Better
Death rate for stroke patients	17.1%	Worse
Pressure ulcer rate	0.97%	SAME
Death rate among surgical inpatients with serious treatable complications	159.21%	SAME
Iatrogenic pneumothorax rate	0.38%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.86%	SAME
Postoperative respiratory failure rate	11.09%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.7%	SAME
Postoperative sepsis rate	4.96%	SAME
Postoperative wound dehiscence rate	1.63%	SAME
Abdominopelvic accidental puncture or laceration rate	1.12%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.15%	SAME

Skilled Nursing Facilities Near JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Legacy Post Acute Care	5:
Chaparral House	5:
Medical Hill Healthcare Center	5:
Canyon Creek Post-Acute	5:
We Care Skilled Nursing Facility	5:
Piedmont Gardens Health Facility	5:
Shields Nursing Center	5:
All Saint's Subacute and Transitional Care	5:
The Avenues Transitional Care Center	5:
Concord Post Acute	5:
Pacifica Nursing and Rehabilitation Center	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Danville Post-Acute Rehab	5:
Creekview Skilled Nursing	5:
Creekside Healthcare Center	5:
Garfield Neurobehavioral Center	5:
Richmond Post Acute Care	5:
Diablo Valley Post Acute	5:
The Reutlinger Community	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Dept of State Hospitals - Napa D/p Snf	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Fairfield Post-Acute Rehab	5:
Alameda Hospital D/p Snf	5:
Greenridge Post Acute	5:
Morton Bakar Center	5:
Hayes Convalescent Hospital	5:
Marina Garden Nursing Center	5:
Baywood Court Health Center	5:
Niles Canyon Post Acute	5:
Kaiser Permanente Post-Acute Care Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
St Anthony Care Center	5:
La Casa Via Transitional Care Center	5:
Washington Center	5:
St Francis Healthcare Center	5:
Excell Health Care Center	5:
Crestwood Treatment Center	5:
Alameda County Medical Center D/p Snf	5:
Stonebrook Healthcare Center	5:
St Paul's Towers	5:
The Vineyards Healthcare Center	5:
San Bruno Skilled Nursing	5:
Pleasant Hill Post Acute	5:
Springs Road Healthcare	5:
San Francisco Towers	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
Bay Area Healthcare Center	5:
Emmanuel Post Acute Care - Hayward	5:
Lone Tree Post Acute	5:
Masonic Home	5:
Mercy Retirement and Care Center	4:
Mission Valley Post Acute	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
City View Post Acute	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Windsor Rosewood Care Center	4:
Tice Valley Post Acute	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Windsor Country Drive Care Center	4:
Avondale Villa Post-Acute	4:
Oakland Healthcare and Wellness Center	4:
Stratford Villa Post-Acute	4:
Elmwood Care Center	4:
San Leandro Healthcare Center	4:
Kyakameena Care Center	4:
Moraga Post Acute	4:
Jones Convalescent Hospital	4:
Peninsula Post-Acute	4:
Orinda Care Center, LLC	4:
Pittsburg Skilled Nursing Center	4:
Park Central Care and Rehabilitation Center	4:
Vista Post Acute	4:
Rossmoor Post Acute	4:
Delta View Post Acute	4:
Hayward Healthcare and Wellness Center	4:
Hayward Hills Health Care Center	4:
Sequoias San Francisco Convalescent Hospital	3:
Driftwood Healthcare Center - Hayward	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Bellaken Skilled Nursing Center	3:
East Bay Post-Acute	3:
Brookdale Healthcare and Wellness Centre, LP	3:
Bethesda Home	3:
Eden Healthcare Center	3:
All Saint's Maubert	3:
St John Kronstadt Convalescent Center	3:
San Pablo Healthcare and Wellness Center	3:
Ashby Care Center	3:
Bancroft Healthcare Center	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Diamond Ridge Healthcare Center	3:
Shields Richmond Nursing Center	3:
Tampico Healthcare Center	3:

Medical Groups Affiliated with JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS

There are 959 doctors and 138 medical groups that are affiliated with JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS.

Affiliated Doctor Groups

The list of medical professionals associated with JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS.