ALTA BATES SUMMIT MEDICAL CENTER Ratings and Reviews

About ALTA BATES SUMMIT MEDICAL CENTER

ALTA BATES SUMMIT MEDICAL CENTER is a Acute Care Hospitals. It is in OAKLAND, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50043. It does provide emergency services. There are 703 medical professionals and 105 doctor groups affiliated with the hospital. On average at ALTA BATES SUMMIT MEDICAL CENTER, emergency patients were charged $26,052. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to ALTA BATES SUMMIT MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ALTA BATES SUMMIT MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ALTA BATES SUMMIT MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ALTA BATES SUMMIT MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ALTA BATES SUMMIT MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ALTA BATES SUMMIT MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$24
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$83
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$691
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,967
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,689
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$909
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$215
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,636
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,042
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,221
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$63
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,448
Total (Complete Episode)	$26,052

Infection Rates at ALTA BATES SUMMIT MEDICAL CENTER

These measures show how often patients at ALTA BATES SUMMIT MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.11 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,080.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.35 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.41 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.59 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,818.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.36 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.12 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.09 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.69 / Same
SSI - Colon Surgery: Number of Procedures	153.00 / Same
SSI - Colon Surgery: Predicted Cases	3.92 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.51 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	78.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.60 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Better
MRSA Bacteremia: Upper Confidence Limit	0.66 / Better
MRSA Bacteremia: Patient Days	57,041.00 / Better
MRSA Bacteremia: Predicted Cases	4.57 / Better
MRSA Bacteremia: Observed Cases	0.00 / Better
MRSA Bacteremia	0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.42 / Better
Clostridium Difficile (C.Diff): Patient Days	57,041.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	39.66 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.23 / Better

How ALTA BATES SUMMIT MEDICAL CENTER Compares to Other Similar Facilities

This is how ALTA BATES SUMMIT MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in OAKLAND, CA

Worst Hospitals in OAKLAND, CA

Percentages of Complications and Deaths at ALTA BATES SUMMIT MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	10.5%	SAME
Death rate for CABG surgery patients	2%	SAME
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	9.7%	SAME
Death rate for pneumonia patients	16.5%	SAME
Death rate for stroke patients	11.6%	SAME
Pressure ulcer rate	0.58%	SAME
Death rate among surgical inpatients with serious treatable complications	123.56%	Better
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.42%	SAME
Postoperative acute kidney injury requiring dialysis rate	3.58%	Worse
Postoperative respiratory failure rate	9.3%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.32%	SAME
Postoperative sepsis rate	7.92%	SAME
Postoperative wound dehiscence rate	1.77%	SAME
Abdominopelvic accidental puncture or laceration rate	1.25%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.24%	SAME

Skilled Nursing Facilities Near ALTA BATES SUMMIT MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ALTA BATES SUMMIT MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Canyon Creek Post-Acute	5:
Niles Canyon Post Acute	5:
Creekside Healthcare Center	5:
Excell Health Care Center	5:
The Avenues Transitional Care Center	5:
Diablo Valley Post Acute	5:
Brookside Skilled Nursing Hospital	5:
Concord Post Acute	5:
Legacy Post Acute Care	5:
Stonebrook Healthcare Center	5:
Medical Hill Healthcare Center	5:
Masonic Home	5:
Shields Nursing Center	5:
Emmanuel Post Acute Care - Hayward	5:
Marina Garden Nursing Center	5:
La Casa Via Transitional Care Center	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Danville Post-Acute Rehab	5:
St Paul's Towers	5:
Chaparral House	5:
Greenridge Post Acute	5:
St Anthony Care Center	5:
San Francisco Towers	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Creekview Skilled Nursing	5:
Hayes Convalescent Hospital	5:
Alameda Hospital D/p Snf	5:
Bay Area Healthcare Center	5:
Alameda County Medical Center D/p Snf	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
We Care Skilled Nursing Facility	5:
Crestwood Treatment Center	5:
Baywood Court Health Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
Kaiser Permanente Post-Acute Care Center	5:
San Bruno Skilled Nursing	5:
Garfield Neurobehavioral Center	5:
Morton Bakar Center	5:
Washington Center	5:
The Reutlinger Community	5:
All Saint's Subacute and Transitional Care	5:
The Tamalpais	5:
Piedmont Gardens Health Facility	5:
Crestwood Manor - Fremont	5:
Pleasant Hill Post Acute	5:
Springs Road Healthcare	5:
Fremont Healthcare Center	5:
Pacifica Nursing and Rehabilitation Center	5:
Linda Mar Care Center	5:
St Francis Healthcare Center	5:
Richmond Post Acute Care	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Windsor Country Drive Care Center	4:
Mercy Retirement and Care Center	4:
Hayward Hills Health Care Center	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
Park Central Care and Rehabilitation Center	4:
Hayward Healthcare and Wellness Center	4:
City View Post Acute	4:
Elmwood Care Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Vista Post Acute	4:
Mission Valley Post Acute	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
Pittsburg Skilled Nursing Center	4:
Kyakameena Care Center	4:
Moraga Post Acute	4:
Pine Ridge Care Center	4:
Delta View Post Acute	4:
San Rafael Healthcare and Wellness Center, LP	4:
Jones Convalescent Hospital	4:
Orinda Care Center, LLC	4:
Peninsula Post-Acute	4:
San Leandro Healthcare Center	4:
Tice Valley Post Acute	4:
Devonshire Oaks Nursing Center	4:
Windsor Rosewood Care Center	4:
Rossmoor Post Acute	4:
Hayward Gardens Post Acute	3:
Fruitvale Healthcare Center	3:
Eden Healthcare Center	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Shields Richmond Nursing Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Windsor Post-Acute Care Center of Hayward	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
East Bay Post-Acute	3:
All Saint's Maubert	3:
Tampico Healthcare Center	3:
San Pablo Healthcare and Wellness Center	3:
Ashby Care Center	3:
St John Kronstadt Convalescent Center	3:

Medical Groups Affiliated with ALTA BATES SUMMIT MEDICAL CENTER

There are 703 doctors and 105 medical groups that are affiliated with ALTA BATES SUMMIT MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with ALTA BATES SUMMIT MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ALTA BATES SUMMIT MEDICAL CENTER.