KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	68 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$38
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$12
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$36
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$612
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,423
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$4
Carrier (During Index Hospital Admission)	$547
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$627
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,670
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,099
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,317
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$77
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,174
Total (Complete Episode)	$23,841

Infection Rates at KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND

These measures show how often patients at KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.35 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	19,460.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	19.82 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	17.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,709.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	15.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.72 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.88 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.08 / Same
SSI - Colon Surgery: Number of Procedures	228.00 / Same
SSI - Colon Surgery: Predicted Cases	5.78 / Same
SSI - Colon Surgery: Observed Cases	10.00 / Same
SSI - Colon Surgery	1.73 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	97.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.87 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.13 / Same
MRSA Bacteremia: Upper Confidence Limit	1.41 / Same
MRSA Bacteremia: Patient Days	105,776.00 / Same
MRSA Bacteremia: Predicted Cases	5.78 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.52 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.43 / Better
Clostridium Difficile (C.Diff): Patient Days	97,938.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	56.33 / Better
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Better
Clostridium Difficile (C.Diff)	0.27 / Better

How KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in OAKLAND, CA

Worst Hospitals in OAKLAND, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	12.1%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	15.4%	SAME
Pressure ulcer rate	0.21%	SAME
Death rate among surgical inpatients with serious treatable complications	160.72%	SAME
Iatrogenic pneumothorax rate	0.34%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.14%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.41%	SAME
Postoperative respiratory failure rate	6.44%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.16%	SAME
Postoperative sepsis rate	5.05%	SAME
Postoperative wound dehiscence rate	1.93%	SAME
Abdominopelvic accidental puncture or laceration rate	0.92%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.79%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Canyon Creek Post-Acute	5:
Niles Canyon Post Acute	5:
Creekside Healthcare Center	5:
Excell Health Care Center	5:
The Avenues Transitional Care Center	5:
Diablo Valley Post Acute	5:
Brookside Skilled Nursing Hospital	5:
Concord Post Acute	5:
Legacy Post Acute Care	5:
Stonebrook Healthcare Center	5:
Medical Hill Healthcare Center	5:
Masonic Home	5:
Shields Nursing Center	5:
Emmanuel Post Acute Care - Hayward	5:
Marina Garden Nursing Center	5:
La Casa Via Transitional Care Center	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Danville Post-Acute Rehab	5:
St Paul's Towers	5:
Chaparral House	5:
Greenridge Post Acute	5:
St Anthony Care Center	5:
San Francisco Towers	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
Creekview Skilled Nursing	5:
Hayes Convalescent Hospital	5:
Alameda Hospital D/p Snf	5:
Bay Area Healthcare Center	5:
Alameda County Medical Center D/p Snf	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
We Care Skilled Nursing Facility	5:
Crestwood Treatment Center	5:
Baywood Court Health Center	5:
Pleasanton Nursing and Rehabilitation Center	5:
Kaiser Permanente Post-Acute Care Center	5:
San Bruno Skilled Nursing	5:
Garfield Neurobehavioral Center	5:
Morton Bakar Center	5:
Washington Center	5:
The Reutlinger Community	5:
All Saint's Subacute and Transitional Care	5:
The Tamalpais	5:
Piedmont Gardens Health Facility	5:
Crestwood Manor - Fremont	5:
Pleasant Hill Post Acute	5:
Springs Road Healthcare	5:
Fremont Healthcare Center	5:
Pacifica Nursing and Rehabilitation Center	5:
Linda Mar Care Center	5:
St Francis Healthcare Center	5:
Richmond Post Acute Care	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Windsor Country Drive Care Center	4:
Mercy Retirement and Care Center	4:
Hayward Hills Health Care Center	4:
Central Gardens Post Acute	4:
Redwood Healthcare Center LLC	4:
Park Central Care and Rehabilitation Center	4:
Hayward Healthcare and Wellness Center	4:
City View Post Acute	4:
Elmwood Care Center	4:
Oakland Heights Nursing and Rehabilitation	4:
Vista Post Acute	4:
Mission Valley Post Acute	4:
Valley Pointe Nursing and Rehabilitation Center	4:
Lake Merritt Healthcare Center LLC	4:
Mcclure Post Acute	4:
Oakland Healthcare and Wellness Center	4:
Pittsburg Skilled Nursing Center	4:
Kyakameena Care Center	4:
Moraga Post Acute	4:
Pine Ridge Care Center	4:
Delta View Post Acute	4:
San Rafael Healthcare and Wellness Center, LP	4:
Jones Convalescent Hospital	4:
Orinda Care Center, LLC	4:
Peninsula Post-Acute	4:
San Leandro Healthcare Center	4:
Tice Valley Post Acute	4:
Devonshire Oaks Nursing Center	4:
Windsor Rosewood Care Center	4:
Rossmoor Post Acute	4:
Hayward Gardens Post Acute	3:
Fruitvale Healthcare Center	3:
Eden Healthcare Center	3:
Sequoias San Francisco Convalescent Hospital	3:
St. Anne's Home	3:
Pacific Heights Transitional Care Center	3:
Shields Richmond Nursing Center	3:
Laurel Heights Community Care	3:
Victorian Post Acute	3:
Windsor Post-Acute Care Center of Hayward	3:
Bellaken Skilled Nursing Center	3:
Brookdale Healthcare and Wellness Centre, LP	3:
East Bay Post-Acute	3:
All Saint's Maubert	3:
Tampico Healthcare Center	3:
San Pablo Healthcare and Wellness Center	3:
Ashby Care Center	3:
St John Kronstadt Convalescent Center	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND

There are 485 doctors and 23 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• ALAMEDA HEALTH SYSTEM
• PACIFIC REDWOOD MEDICAL GROUP INC
• LA CLINICA DE LA RAZA INC
• UCSF MEDICAL GROUP BUSINESS SERVICES
• REGENTS OF THE UNIVERSITY OF CALIFORNIA
• UNIVERSITY OF CALIFORNIA SAN FRANCISCO
• SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP
• DIGNITY HEALTH MEDICAL FOUNDATION
• GENESIS HEALTHCARE PARTNERS
• SUTTER VALLEY MEDICAL FOUNDATION
• UNIVERSITY OF CALIFORNIA SFGH MEDICAL GROUP
• NORTHBAY HEALTHCARE GROUP
• UCLA RADIOLOGY MEDICAL GROUP
• BARTON MEDICAL FOUNDATION
• ADVENTIST HEALTH PHYSICIANS NETWORK
• UKIAH ADVENTIST HOSPITAL
• EDEN EMERGENCY MEDICAL GROUP INC
• COMMONWEALTH HEALTHCARE CORPORATION
• UNIVERSITY HEALTHCARE ALLIANCE
• CEP AMERICA - CALIFORNIA
• SUTTER BAY MEDICAL FOUNDATION
• SAN FRANCISCO PHYSICIANS INTERNATIONAL MEDICAL GROUP INC

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND.