CONTACT INFORMATION REVIEWS & MORE DATA

KAISER FOUNDATION HOSPITAL-SANTA CLARA Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  700 LAWRENCE EXPRESSWAY, SANTA CLARA, CA 95051
  • Phone:  (408) 236-6400
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About KAISER FOUNDATION HOSPITAL-SANTA CLARA

KAISER FOUNDATION HOSPITAL-SANTA CLARA is a Acute Care Hospitals. It is in SANTA CLARA, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50071. It does provide emergency services. There are 303 medical professionals and 19 doctor groups affiliated with the hospital. On average at KAISER FOUNDATION HOSPITAL-SANTA CLARA, emergency patients were charged $27,604. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL-SANTA CLARA to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 18 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 68 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of KAISER FOUNDATION HOSPITAL-SANTA CLARA, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL-SANTA CLARA provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL-SANTA CLARA: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL-SANTA CLARA:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $28
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $167
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $2
Carrier (1 to 3 days Prior to Index Hospital Admission) $531
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,770
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $8
Carrier (During Index Hospital Admission) $783
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $805
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $302
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,443
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,038
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,788
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $32
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $888
Total (Complete Episode) $27,604

Infection Rates at KAISER FOUNDATION HOSPITAL-SANTA CLARA

These measures show how often patients at KAISER FOUNDATION HOSPITAL-SANTA CLARA contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.41 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.21 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 18,204.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 17.87 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.73 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,645.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 13.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 16.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.19 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.41 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.46 / Same
SSI - Colon Surgery: Number of Procedures 173.00 / Same
SSI - Colon Surgery: Predicted Cases 4.52 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 1.11 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 97.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.87 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.36 / Same
MRSA Bacteremia: Upper Confidence Limit 2.18 / Same
MRSA Bacteremia: Patient Days 108,628.00 / Same
MRSA Bacteremia: Predicted Cases 5.10 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 0.98 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.45 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.84 / Better
Clostridium Difficile (C.Diff): Patient Days 96,308.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 64.53 / Better
Clostridium Difficile (C.Diff): Observed Cases 40.00 / Better
Clostridium Difficile (C.Diff) 0.62 / Better

How KAISER FOUNDATION HOSPITAL-SANTA CLARA Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL-SANTA CLARA compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SANTA CLARA, CA

Worst Hospitals in SANTA CLARA, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL-SANTA CLARA

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 1.01% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.31% SAME
Postoperative acute kidney injury requiring dialysis rate 1.4% SAME
Postoperative respiratory failure rate 5.31% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.15% SAME
Postoperative sepsis rate 5.19% SAME
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 0.98% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL-SANTA CLARA

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL-SANTA CLARA ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Pacific Coast Manor 5:
Gilroy Healthcare and Rehabilitation Center 5:
Stonebrook Health and Rehabilitation 5:
Woodlands Healthcare Center 5:
Saratoga Retirement Community Health Center 5:
The Villas at Saratoga Skilled Nsg and Assisted Lvg 5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf 5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute 5:
Lincoln Glen Skilled Nursing 5:
Greenhills Manor 5:
Mission De La Casa 5:
Health Care Ctr at The Forum at Rancho San Antonio 5:
Cedar Crest Nursing and Rehabilitation Center 5:
Vista Manor Nursing Center 5:
The Terraces at Los Altos Health Facility 5:
Vi at Palo Alto 5:
Palo Alto Sub-Acute and Rehabilitation Center 5:
Webster House 5:
Crestwood Manor - Fremont 5:
Brookside Skilled Nursing Hospital 5:
Fremont Healthcare Center 5:
Crestwood Treatment Center 5:
Niles Canyon Post Acute 5:
Masonic Home 5:
San Bruno Skilled Nursing 5:
Emmanuel Post Acute Care - Hayward 5:
Pleasanton Nursing and Rehabilitation Center 5:
St Francis Healthcare Center 5:
St Anthony Care Center 5:
The Vineyards Healthcare Center 5:
We Care Skilled Nursing Facility 5:
Morton Bakar Center 5:
Baywood Court Health Center 5:
Canyon Creek Post-Acute 5:
Kaiser Permanente Post-Acute Care Center 5:
Creekview Skilled Nursing 5:
Hillview Convalescent Hospital 4:
Pacific Hills Manor 4:
Plum Tree Care Center 4:
Camden Postacute Care, Inc 4:
Creekside Post-Acute 4:
Empress Care Center, LLC 4:
Courtyard Care Center 4:
O'connor Hospital D/p Snf 4:
San Jose Healthcare and Wellness Center 4:
Idylwood Care Center 4:
Sunnyvale Gardens Post Acute 4:
The Ridge Post Acute 4:
The Sequoias 4:
Inspire Behavioral Health 4:
Devonshire Oaks Nursing Center 4:
Windsor Country Drive Care Center 4:
Park Central Care and Rehabilitation Center 4:
Mission Valley Post Acute 4:
Peninsula Post-Acute 4:
Hayward Healthcare and Wellness Center 4:
Avondale Villa Post-Acute 4:
Stratford Villa Post-Acute 4:
Vista Post Acute 4:
Hayward Hills Health Care Center 4:
Valley Pointe Nursing and Rehabilitation Center 4:
Vasona Creek Healthcare Center 3:
Almaden Health and Rehabilitation Center 3:
A Grace Sub Acute and Skilled Care 3:
Sunny View Manor 3:
Mission Skilled Nursing and Subacute Center 3:
Sunnyvale Post-Acute Center 3:
Los Altos Sub-Acute and Rehabilitation Center 3:
Canyon Springs Post-Acute 3:
Villa Siena 3:
Grant Cuesta Sub-Acute and Rehabilitation Center 3:
Milpitas Care Center 3:
Eden Healthcare Center 3:
Windsor Post-Acute Care Center of Hayward 3:
Driftwood Healthcare Center - Hayward 3:
Bethesda Home 3:
Hayward Gardens Post Acute 3:
East Bay Post-Acute 3:
Santa Cruz Post Acute 2:
Hearts and Hands, Post Acute Care and Rehab Center 2:
The Terraces of Los Gatos 2:
Westwood Post Acute 2:
The Redwoods Post-Acute 2:
White Blossom Care Center 2:
Mountain View Healthcare Center 2:
Serenethos Care Center, LLC 2:
Sage Post Acute 2:
Herman Health Care Center 1:
Cupertino Healthcare and Wellness Center 1:
Skyline Healthcare Center - San Jose 1:
Santa Clara Post Acute 1:
Atherton Park Post-Acute 1:
Carlmont Gardens Nursing Center 1:
San Mateo Medical Center D/p Snf 1:
Millbrae Care Center 1:
Good Samaritan Healthcare Center - Hayward 1:

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