GOOD SAMARITAN HOSPITAL Ratings and Reviews

About GOOD SAMARITAN HOSPITAL

GOOD SAMARITAN HOSPITAL is a Acute Care Hospitals. It is in SAN JOSE, CA. Its type of ownership is Proprietary. The facility's Medicare ID is 50380. It does provide emergency services. There are 472 medical professionals and 74 doctor groups affiliated with the hospital. On average at GOOD SAMARITAN HOSPITAL, emergency patients were charged $25,513. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Quick Links to GOOD SAMARITAN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GOOD SAMARITAN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	34 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	23 %
Patients who reported that YES, they did discuss whether they would need help after discharge	77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	36 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	27 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	30 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of GOOD SAMARITAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the GOOD SAMARITAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for GOOD SAMARITAN HOSPITAL: Not Available

Detailed table for spending and period for patients at GOOD SAMARITAN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$22
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$165
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$859
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,544
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,625
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$857
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$229
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,434
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$867
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,366
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$78
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,371
Total (Complete Episode)	$25,513

Infection Rates at GOOD SAMARITAN HOSPITAL

These measures show how often patients at GOOD SAMARITAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.43 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.20 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,552.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.67 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	1.03 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.41 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,905.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.60 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.96 / Worse
SSI - Colon Surgery: Lower Confidence Limit	0.94 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.86 / Same
SSI - Colon Surgery: Number of Procedures	158.00 / Same
SSI - Colon Surgery: Predicted Cases	3.94 / Same
SSI - Colon Surgery: Observed Cases	8.00 / Same
SSI - Colon Surgery	2.03 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.05 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.93 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	124.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.00 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	1.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.13 / Same
MRSA Bacteremia: Upper Confidence Limit	1.39 / Same
MRSA Bacteremia: Patient Days	95,562.00 / Same
MRSA Bacteremia: Predicted Cases	5.87 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.51 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.40 / Better
Clostridium Difficile (C.Diff): Patient Days	88,606.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	41.70 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.22 / Better

How GOOD SAMARITAN HOSPITAL Compares to Other Similar Facilities

This is how GOOD SAMARITAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN JOSE, CA

Worst Hospitals in SAN JOSE, CA

Percentages of Complications and Deaths at GOOD SAMARITAN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	18%	SAME
Death rate for stroke patients	11.7%	SAME
Pressure ulcer rate	0.24%	SAME
Death rate among surgical inpatients with serious treatable complications	142.52%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.67%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.23%	SAME
Postoperative respiratory failure rate	9.25%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.35%	SAME
Postoperative sepsis rate	6.85%	SAME
Postoperative wound dehiscence rate	2.14%	SAME
Abdominopelvic accidental puncture or laceration rate	0.66%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near GOOD SAMARITAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near GOOD SAMARITAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pacific Coast Manor	5:
Gilroy Healthcare and Rehabilitation Center	5:
Stonebrook Health and Rehabilitation	5:
Woodlands Healthcare Center	5:
Saratoga Retirement Community Health Center	5:
The Villas at Saratoga Skilled Nsg and Assisted Lvg	5:
Childrens Hc Org No Ca -Pediatric Hospital D/p Snf	5:
Childrens Hc Org No Ca Saratoga Pediatric Subacute	5:
Lincoln Glen Skilled Nursing	5:
Greenhills Manor	5:
Mission De La Casa	5:
Health Care Ctr at The Forum at Rancho San Antonio	5:
Cedar Crest Nursing and Rehabilitation Center	5:
Vista Manor Nursing Center	5:
The Terraces at Los Altos Health Facility	5:
Vi at Palo Alto	5:
Palo Alto Sub-Acute and Rehabilitation Center	5:
Webster House	5:
Crestwood Manor - Fremont	5:
Brookside Skilled Nursing Hospital	5:
Fremont Healthcare Center	5:
Crestwood Treatment Center	5:
Niles Canyon Post Acute	5:
Masonic Home	5:
Hillview Convalescent Hospital	4:
Pacific Hills Manor	4:
Plum Tree Care Center	4:
Camden Postacute Care, Inc	4:
Creekside Post-Acute	4:
Empress Care Center, LLC	4:
Courtyard Care Center	4:
O'connor Hospital D/p Snf	4:
San Jose Healthcare and Wellness Center	4:
Idylwood Care Center	4:
Sunnyvale Gardens Post Acute	4:
The Ridge Post Acute	4:
The Sequoias	4:
Inspire Behavioral Health	4:
Devonshire Oaks Nursing Center	4:
Windsor Country Drive Care Center	4:
Park Central Care and Rehabilitation Center	4:
Mission Valley Post Acute	4:
Peninsula Post-Acute	4:
Watsonville Nursing Center	3:
Valley Convalescent Hospital	3:
Vasona Creek Healthcare Center	3:
Almaden Health and Rehabilitation Center	3:
A Grace Sub Acute and Skilled Care	3:
Sunny View Manor	3:
Mission Skilled Nursing and Subacute Center	3:
Sunnyvale Post-Acute Center	3:
Los Altos Sub-Acute and Rehabilitation Center	3:
Canyon Springs Post-Acute	3:
Villa Siena	3:
Grant Cuesta Sub-Acute and Rehabilitation Center	3:
Milpitas Care Center	3:
Watsonville Post Acute Center	2:
Santa Cruz Post Acute	2:
Hearts and Hands, Post Acute Care and Rehab Center	2:
The Terraces of Los Gatos	2:
Westwood Post Acute	2:
The Redwoods Post-Acute	2:
White Blossom Care Center	2:
Mountain View Healthcare Center	2:
Driftwood Healthcare Center - Santa Cruz	1:
Herman Health Care Center	1:
Cupertino Healthcare and Wellness Center	1:
Skyline Healthcare Center - San Jose	1:
Santa Clara Post Acute	1:
Atherton Park Post-Acute	1:
Carlmont Gardens Nursing Center	1:
San Mateo Medical Center D/p Snf	1:
Millbrae Care Center	1:

Medical Groups Affiliated with GOOD SAMARITAN HOSPITAL

There are 472 doctors and 74 medical groups that are affiliated with GOOD SAMARITAN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with GOOD SAMARITAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with GOOD SAMARITAN HOSPITAL.