PORTLAND VA MEDICAL CENTER Ratings and Reviews

  About PORTLAND VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PORTLAND VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	6 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	72 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	83 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	62 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	19 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	6 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	94 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PORTLAND VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PORTLAND VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PORTLAND VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for PORTLAND VA MEDICAL CENTER.

Infection Rates at PORTLAND VA MEDICAL CENTER

These measures show how often patients at PORTLAND VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.29 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,756.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.82 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.63 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,628.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How PORTLAND VA MEDICAL CENTER Compares to Other Similar Facilities

This is how PORTLAND VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PORTLAND, OR

Worst Hospitals in PORTLAND, OR

Percentages of Complications and Deaths at PORTLAND VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.6%	SAME
Death rate for heart attack patients	11.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.8%	SAME
Death rate for heart failure patients	7.4%	Better
Death rate for pneumonia patients	11.5%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	1%	SAME
Death rate among surgical inpatients with serious treatable complications	186.93%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.55%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.99%	SAME
Postoperative respiratory failure rate	8.48%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.89%	SAME
Postoperative sepsis rate	3.79%	SAME
Postoperative wound dehiscence rate	1.86%	SAME
Abdominopelvic accidental puncture or laceration rate	1.51%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near PORTLAND VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PORTLAND VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Marquis Hope Village	5:
Marquis Wilsonville Post Acute Rehab	5:
Marquis Newberg	5:
Marquis Oregon City Post Acute Rehab	5:
Willamette View Health Center	5:
Marquis Vermont Hills	5:
Regency Gresham Nursing and Rehab Center	5:
Mirabella Portland	5:
Marquis Mill Park	5:
Marquis Forest Grove Post Acute Rehab	5:
Hillsboro Health and Rehabilitation Center	5:
Holladay Park Plaza	5:
Marquis Piedmont Post Acute Rehab	5:
The Oaks at Timberline	5:
Marquis Tualatin Post Acute Rehab	4:
Fernwood Supportive Living at Madrona Grove	4:
Avamere Rehabilitation of Beaverton	4:
Marquis Autumn Hills Memory Care	4:
Village Health Care	4:
Avalon Care Center - Portland	4:
Prestige Care and Rehabilitation of Reedwood	4:
Marquis Mt Tabor	4:
Marquis Centennial Post Acute Rehab	4:
Avamere Rehabilitation of Hillsboro	4:
Village Manor of Cascadia	4:
Salmon Creek Post Acute and Rehabilitation	4:
Avalon Care Center - Scappoose	4:
Molalla Manor Care Center	3:
Life Care Center of Mcminnville	3:
Oregon City Health Care Center	3:
Avamere Rehabilitation of Clackamas	3:
Secora Rehabilitation of Cascadia	3:
Fairlawn Health and Rehab of Cascadia	3:
Prestige Care and Rehabilitation - Menlo Park	3:
Providence Child Center	3:
Lacamas Creek Post Acute	3:
Avamere Rehabilitation of Cascade Park	3:
Vancouver Specialty and Rehab Care	3:
Bridge Crest Post Acute	3:
Prestige Post-Acute and Rehabilitation Center - Mc	2:
Rose Linn Care Center	2:
The Pearl at Kruse Way	2:
Prestige Post-Acute and Rehab Center - Milwaukie	2:
West Hills Health and Rehabilitation	2:
Avamere Crestview of Portland	2:
Maryville	2:
Friendship Health Center	2:
Belmont Care and Rehabilitation	2:
Portland Health and Rehabilitation Center	2:
Laurelhurst Village	2:
Forest Grove Rehabilitation and Care Center	2:
Glisan Care Center	2:
Park Forest Care Center	2:
Porthaven Healthcare Center	2:
Fernhill Rehabilitation and Care	2:
Brookfield Health and Rehab of Cascadia	2:
French Prairie Nursing and Rehabilitation Center	1:
Chehalem Health and Rehab	1:
Avamere Rehabilitation of Oregon City	1:
Avamere Rehabilitation of King City	1:
Tigard Rehabilitation and Care	1:
Cedar Crossings	1:
Cascade Terrace	1:
Gracelen Care Center	1:
Robison Jewish Health Center	1:
Gresham Post Acute Care and Rehabilitation	1:
Gateway Care and Retirement	1:
East Portland Care Center	1:
Hudson Bay Health and Rehabilitation	1:

Medical Groups Affiliated with PORTLAND VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with PORTLAND VA MEDICAL CENTER.