CONTACT INFORMATION REVIEWS & MORE DATA
MERCY MEDICAL CENTER Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 2700 NW STEWART PARKWAY, ROSEBURG, OR 97471
- Phone: (541) 673-0611
- Type: Acute Care Hospitals
- Ownership: Government - Hospital District or Authority
- Overall Rating:
- Perc. Patients Recommending: 58%
About MERCY MEDICAL CENTER
MERCY MEDICAL CENTER is a Acute Care Hospitals. It is in ROSEBURG, OR. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 380027. It does provide emergency services. There are 433 medical professionals and 142 doctor groups affiliated with the hospital. On average at MERCY MEDICAL CENTER, emergency patients were charged $21,766. This is lower than the state average of $23,898. It is also lower than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY MEDICAL CENTER to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 77 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 4 % |
Patients who reported that their nurses "Usually" communicated well | 19 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 86 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 3 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 11 % |
Patients who reported that their nurses "Always" listened carefully to them | 74 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 4 % |
Patients who reported that their nurses "Usually" listened carefully to them | 22 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 6 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 23 % |
Patients who reported that their doctors "Always" communicated well | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 6 % |
Patients who reported that their doctors "Usually" communicated well | 19 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 84 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 12 % |
Patients who reported that their doctors "Always" listened carefully to them | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
Patients who reported that their doctors "Usually" listened carefully to them | 22 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 70 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 7 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 23 % |
Patients who reported that they "Always" received help as soon as they wanted | 63 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 9 % |
Patients who reported that they "Usually" received help as soon as they wanted | 28 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 58 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 9 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 33 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 69 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 9 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 22 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 58 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 23 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 71 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 13 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 16 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 45 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 33 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 17 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 83 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 16 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 84 % |
Patients who "Agree" they understood their care when they left the hospital | 49 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 8 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 43 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 55 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 9 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 36 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 50 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 6 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 44 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 40 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 10 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 50 % |
Patients who reported that their room and bathroom were "Always" clean | 68 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 12 % |
Patients who reported that their room and bathroom were "Usually" clean | 20 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 53 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 13 % |
Patients who reported that the area around their room was "Usually" quiet at night | 34 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 11 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 27 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 62 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 7 % |
Patients who reported YES, they would definitely recommend the hospital | 58 % |
Patients who reported YES, they would probably recommend the hospital | 35 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of MERCY MEDICAL CENTER, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY MEDICAL CENTER provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for MERCY MEDICAL CENTER: Not Available
Detailed table for spending and period for patients at MERCY MEDICAL CENTER:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $13 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $46 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $132 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $8 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $6 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $805 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $10,854 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $23 |
Carrier (During Index Hospital Admission) | $1,124 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $618 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $334 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $2,228 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $801 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,139 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $157 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,477 |
Total (Complete Episode) | $21,766 |
Infection Rates at MERCY MEDICAL CENTER
These measures show how often patients at MERCY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | -- / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.51 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 2,198.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.99 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.20 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.11 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3,698.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 3.86 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 3.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.78 / Same |
SSI - Colon Surgery: Lower Confidence Limit | -- / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.86 / Same |
SSI - Colon Surgery: Number of Procedures | 66.00 / Same |
SSI - Colon Surgery: Predicted Cases | 1.61 / Same |
SSI - Colon Surgery: Observed Cases | 0.00 / Same |
SSI - Colon Surgery | 0.00 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | 92.00 / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | 0.85 / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | 0.19 / Same |
MRSA Bacteremia: Upper Confidence Limit | 3.74 / Same |
MRSA Bacteremia: Patient Days | 31,937.00 / Same |
MRSA Bacteremia: Predicted Cases | 1.77 / Same |
MRSA Bacteremia: Observed Cases | 2.00 / Same |
MRSA Bacteremia | 1.13 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.08 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.57 / Better |
Clostridium Difficile (C.Diff): Patient Days | 31,052.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 16.92 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 4.00 / Better |
Clostridium Difficile (C.Diff) | 0.24 / Better |
How MERCY MEDICAL CENTER Compares to Other Similar Facilities
This is how MERCY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in ROSEBURG, OR
Percentages of Complications and Deaths at MERCY MEDICAL CENTER
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | 13.7% | SAME |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 10.7% | SAME |
Death rate for heart failure patients | 14.1% | SAME |
Death rate for pneumonia patients | 17.6% | SAME |
Death rate for stroke patients | 20.3% | Worse |
Pressure ulcer rate | 0.25% | SAME |
Death rate among surgical inpatients with serious treatable complications | 187.21% | SAME |
Iatrogenic pneumothorax rate | 0.29% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | 2.56% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.54% | SAME |
Postoperative respiratory failure rate | 9.5% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 3.54% | SAME |
Postoperative sepsis rate | 4.98% | SAME |
Postoperative wound dehiscence rate | 1.86% | SAME |
Abdominopelvic accidental puncture or laceration rate | 0.98% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.91% | SAME |
Skilled Nursing Facilities Near MERCY MEDICAL CENTER
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.
The NursingHomeDatabase database does not show any skilled nursing facilities nearby.
Medical Groups Affiliated with MERCY MEDICAL CENTER
There are 433 doctors and 142 medical groups that are affiliated with MERCY MEDICAL CENTER.
Affiliated Doctor Groups
- ICCO LLC
- GALEN INPATIENT PHYSICIANS PC
- SARAH L. AGSTEN DO, PC
- ROSEBURG RADIOLOGISTS PC
- PALM DESERT RADIOLOGY MEDICAL GROUP INC
- WEST FLORIDA RADIOLOGY ASSOCIATES PA
- STEUBEN RADIOLOGY ASSOCIATES INC
- REGENTS OF THE UNIV OF CA
- VIRTUAL RADIOLOGIC PROFESSIONALS LLC
- MORI BEAN AND BROOKS INC
- SOUND PHYSICIANS INTENSIVISTS OF WASHINGTON PLLC
- PEACEHEALTH MEDICAL GROUP
- UMPQUA COMMUNITY HEALTH CENTER INC
- KEIPERSPINE PC
- CENTENNIAL MEDICAL GROUP INC
- CASCADE ORTHOPEDIC SPECIALISTS LLC
- SUTTER BAY MEDICAL FOUNDATION
- GEISINGER CLINIC
- VIRTUAL RADIOLOGIC PROFESSIONALS OF CALIFORNIA PA
- OREGON DERMATOLOGY AND SURGERY LLC
- CENTENNIAL MEDICAL GROUP EAST LLC
- PEACEHEALTH
- CEP AMERICA - ANESTHESIA PC
- KAISER FOUNDATION HEALTH PLAN INC
- HARRIS COUNTY MED SURG PARTNERS PLLC
- HOUSTON ANESTHESIA SERVICES PLLC
- PAUL D. REICHERTER, MD, PC
- CEP AMERICA LLC
- OREGON EYE CONSULTANTS LLC
- PERMANENTE MEDICAL GROUP INC
- SOL RADIOLOGY INC
- CITY OF HOPE MEDICAL FOUNDATION
- ST ALEXIUS MEDICAL CENTER
- SANFORD BISMARCK
- OREGON UROLOGY INSTITUTE PC
- CRM PHYSICIANS LLC
- ADAPT
- SAINTS MEDICAL GROUP, LLC
- DRS CASSELL AND BOREN PC
- PROVIDENCE HEALTH AND SERVICES OREGON
- WEESE DERMATOLOGY PC
- OREGON HEALTHCARE RESOURCES LLC
- ONCOLOGY ASSOCIATES OF OREGON P C
- DONALD E. WONDERLY MD PC
- OCHSNER CLINIC LLC
- UMPQUA HEALTH NEWTON CREEK LLC
- CHEYENNE REGIONAL PHYSICIANS GROUP LLC
- TAHOE FOREST HOSPITAL DISTRICT
- MCKENZIE PHYSICIAN SERVICES LLC
- NEUROLOGY ASSOCIATES EUGENE-SPRINGFIELD PC
- DR ANNA LLC
- STEELHEAD SPECIALTY GROUP PC
- SOUTHERN OREGON ORTHOPEDICS INC
- BELOIT RADIOLOGY LTD
- VIRTUAL RADIOLOGIC PROFESSIONALS OF TEXAS I, PA
- JAMES M YUN MD PC
- NISHA JACKSON INC.
- ROGUE VALLEY UROLOGY PC
- CEP AMERICA - CALIFORNIA
- PORTLAND ADVENTIST MEDICAL CENTER
- SONORAN RADIOLOGY LTD
- THE FORT DEFIANCE INDIAN HOSPITAL BOARD, INCORPORATION
- EUGENE GASTROENTEROLOGY CONSULTANTS PC
- HEALOGICS SPECIALTY PHYSICIANS OF OREGON LLC
- COMMUNITY CANCER FOUNDATION
- NEUROSPINE GROUP
- PACIFIC SPORTS AND INTERVENTIONAL SPINE, LLC
- ROD TODD MD PC
- VIRTUAL RADIOLOGIC PROFESSIONALS OF NEW YORK PA
- BAY AREA HOSPITAL DISTRICT
- ANESTHESIA ASSOCIATES NORTHWEST LLC
- KINGMAN HEALTHCARE INC
- IAS ARIZONA PLLC
- NORTHWEST HBP MEDICAL SERVICES LLC
- GOLDEN STATE IMAGING ASSOCIATES INC
- CROUSE RADIOLOGY ASSOCIATES LLP
- RADIOLOGY ASSOCIATES OF MACON PC
- RENAISSANCE IMAGING MEDICAL ASSOCIATES INC
- NORTH GEORGIA RADIOLOGY
- GAINESVILLE RADIOLOGY GROUP PC
- THE ANESTHESIA MEDICAL GROUP INC
- TUALITY ANESTHESIA SERVICES LLC
- UNIVERSITY PROFESSIONAL SERVICES
- SLOCUM ORTHOPEDICS PC
- ROSEBURG FOOT AND ANKLE SPECIALISTS PC
- PERIOPERATIVE SERVICES OF MISSISSIPPI, LLC
- VERNOR URGENT CARE PLLC
- VAN BUREN URGENT CARE CENTER PLLC
- GOOD SAMARITAN HOSPITAL CORVALLIS
- COW CREEK BAND OF UMPQUA TRIBE OF INDIANS
- JORGENSEN FAMILY MEDICINE PC
- OREGON IMAGING CENTERS LLC
- KAUL FAMILY CHIROPRACTIC AND MASSAGE DC PC
- SAMPSON REGIONAL HOSPITALISTS, LLC
- AMERICAN HEALTHCARE SYSTEMS LLC
- FOX VALLEY MEDICAL ASSOCIATES, LTD.
- UMPQUA ORTHOPEDICS PC
- NORTH BEND MEDICAL CENTER INC
- WILLIAM P MAIER MD PC
- NORTHWEST MEDICAL FOUNDATION OF TILLAMOOK
- ELLIS BANDT BIRKIN KOLLINS AND WONG PLLC
- SHELIN AGRAWAL AND HYER PLLC
- AMERICAN SPECIALTY PHYSICIANS GROUP INC
- PROVIDENCE MEDICAL FOUNDATION
- SKY LAKES MEDICAL CENTER INC
- RENEW LLC
- EMERGENCHEALTH PLLC
- ORTHOMED STAFFING LLC
- NORTHWESTERN MEDICAL FACULTY FOUNDATION
- EUGENE SPRINGFIELD NEPHROLOGY ASSOCIATES PC
- ADVANCED VASCULAR CENTERS EUGENE LLC
- ST JOSEPH HOSPITAL LLC
- MERCY MEDICAL CENTER
- MONUMENT HEALTH RAPID CITY HOSPITAL INC
- GASTROENTEROLOGY CONSULTANTS PC
- BEND MEMORIAL CLINIC PC
- OREGON ANESTHESIOLOGY GROUP PC
- COLUMBIA ANESTHESIA GROUP P S
- ALLERGY AND ASTHMA CENTER OF SOUTHERN OREGON, PC
- LEGACY CLINICS LLC
- FRANCISCAN MEDICAL GROUP
- VIRGINIA MASON MEDICAL CENTER
- DOCTORS EMERGENCY ROOM CORP PC
- EPHRAIM MCDOWELL HEALTH RESOURCE INC
- SALEM HEALTH
- NORTHWEST VASCULAR SPECIALISTS LLC
- MOUNTAIN WEST ANESTHESIA LLC
- BILLINGS CLINIC
- GRANITE PEAK ANESTHESIOLOGY CONSULTANTS
- THE VANCOUVER CLINIC INC PS
- WATERFALL CLINIC INCORPORATED
- KAISER FOUNDATION HEALTH PLAN OF THE NORTHWEST
- SOUTH SOUND INPATIENT PHYSICIANS PLLC
- THE ASSOCIATION OF UNIVERSITY PHYSICIANS
- GREATER ANESTHESIA SOLUTIONS
- ANESTHESIA PARTNERS AND MANAGEMENT LLC
- GLENDALE ADVENTIST MEDICAL CENTER
- GOOD SHEPHERD HEALTH CARE SYSTEM
- CEDARS-SINAI MEDICAL CARE FOUNDATION
- SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP
- RADIOLOGY ALLIANCE PC
- KERN COUNTY HOSPITAL AUTHORITY
The list of medical professionals associated with MERCY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MERCY MEDICAL CENTER.
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