CONTACT INFORMATION REVIEWS & MORE DATA

MULTICARE GOOD SAMARITAN HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  401 15TH AVENUE SE, AUBURN, WA 98002
  • Phone:  (253) 697-4000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   58%

  About MULTICARE GOOD SAMARITAN HOSPITAL

MULTICARE GOOD SAMARITAN HOSPITAL is a Acute Care Hospitals. It is in AUBURN, WA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 500079. It does provide emergency services. There are 707 medical professionals and 126 doctor groups affiliated with the hospital. On average at MULTICARE GOOD SAMARITAN HOSPITAL, emergency patients were charged $21,534. This is lower than the state average of $24,702. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MULTICARE GOOD SAMARITAN HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 23 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 27 %
Patients who reported that their doctors "Always" communicated well 67 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 24 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 18 %
Patients who reported that their doctors "Always" listened carefully to them 65 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their doctors "Usually" listened carefully to them 24 %
Patients who reported that their doctors "Always" explained things in a way they could understand 61 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 28 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 49 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 63 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 18 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 58 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MULTICARE GOOD SAMARITAN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MULTICARE GOOD SAMARITAN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MULTICARE GOOD SAMARITAN HOSPITAL: Not Available

Detailed table for spending and period for patients at MULTICARE GOOD SAMARITAN HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $31
Outpatient (1 to 3 days Prior to Index Hospital Admission) $126
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $778
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,226
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,284
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $591
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $215
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,928
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $885
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,965
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $106
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,350
Total (Complete Episode) $21,534

Infection Rates at MULTICARE GOOD SAMARITAN HOSPITAL

These measures show how often patients at MULTICARE GOOD SAMARITAN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.06 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.68 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 11,487.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 11.98 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.82 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,111.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 15.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 6.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.40 / Better
SSI - Colon Surgery: Lower Confidence Limit -- / Better
SSI - Colon Surgery: Upper Confidence Limit 0.90 / Better
SSI - Colon Surgery: Number of Procedures 126.00 / Better
SSI - Colon Surgery: Predicted Cases 3.34 / Better
SSI - Colon Surgery: Observed Cases 0.00 / Better
SSI - Colon Surgery 0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 76.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.66 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.10 / Same
MRSA Bacteremia: Upper Confidence Limit 1.03 / Same
MRSA Bacteremia: Patient Days 97,174.00 / Same
MRSA Bacteremia: Predicted Cases 7.96 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.38 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Patient Days 91,615.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 60.25 / Better
Clostridium Difficile (C.Diff): Observed Cases 17.00 / Better
Clostridium Difficile (C.Diff) 0.28 / Better

How MULTICARE GOOD SAMARITAN HOSPITAL Compares to Other Similar Facilities

This is how MULTICARE GOOD SAMARITAN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AUBURN, WA

Worst Hospitals in AUBURN, WA

Percentages of Complications and Deaths at MULTICARE GOOD SAMARITAN HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 13.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.5% SAME
Death rate for heart failure patients 14.4% Worse
Death rate for pneumonia patients 19.6% SAME
Death rate for stroke patients 15.5% SAME
Pressure ulcer rate 1.33% Worse
Death rate among surgical inpatients with serious treatable complications 210.24% Worse
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 4.02% SAME
Postoperative acute kidney injury requiring dialysis rate 1.43% SAME
Postoperative respiratory failure rate 7.93% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.21% SAME
Postoperative sepsis rate 4.23% SAME
Postoperative wound dehiscence rate 2.12% SAME
Abdominopelvic accidental puncture or laceration rate 1.65% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.23% SAME

Skilled Nursing Facilities Near MULTICARE GOOD SAMARITAN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MULTICARE GOOD SAMARITAN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Life Care Center of Port Orchard 5:
Briarwood at Timber Ridge 5:
Caroline Kline Galland Home 5:
Mirabella Seattle 5:
Bailey-Boushay House 5:
Bainbridge Island Health and Rehab Center 5:
Queen Anne Healthcare 5:
Northwoods Lodge 5:
The Hearthstone 5:
Regency Care Center at Monroe 5:
View Ridge Care Center 5:
Arlington Health and Rehabilitation 5:
Avamere Rehabilitation at Ridgemont 4:
Kin On Health Care Center 4:
Covenant Shores Health Center 4:
The Terraces at Skyline 4:
Mission Healthcare at Bellevue 4:
Columbia Lutheran Home 4:
Redmond Care and Rehabilitation Center 4:
Fircrest Nursing Facility 4:
Washington Veteran Home-Retsil 3:
Providence Mount St Vincent 3:
Transitional Care Center of Seattle 3:
Park Shore 3:
Corwin Center at Emerald Heights 3:
Shoreline Health and Rehabilitation 3:
Avamere Rehabilitation of Shoreline 3:
Martha and Mary Health Service 3:
Richmond Beach Rehab 3:
Edmonds Care 3:
Pine Ridge Post Acute 3:
Everett Transitional Care Services 3:
Bethany at Pacific 3:
Avamere Rehabilitation of Issaquah 2:
Belmont Terrace 2:
Life Care Center of Kirkland 2:
Saint Anne Nursing and Rehabilitation Center 2:
Foss Home and Village 2:
Bothell Health Care 2:
Alderwood Post Acute and Rehabilitation 2:
Lynnwood Post Acute Rehabilitation Center 2:
Mountain View Rehabilitation and Care Center 2:
Marysville Care Center 2:
Emerald Bay Care 1:
Washington Care Center 1:
Providence Marianwood 1:
Bridgeview Care 1:
Avamere Rehabilitation at Park West 1:
Seattle Medical Post Acute Care 1:
Ballard Center 1:
Bethany at Silver Lake 1:
Snohomish of Cascadia, LLC 1:
Madison Post Acute 1:
Regency Coupeville Rehab and Nursing Center 1:
Everett Center No Data

Medical Groups Affiliated with MULTICARE GOOD SAMARITAN HOSPITAL

There are 707 doctors and 126 medical groups that are affiliated with MULTICARE GOOD SAMARITAN HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MULTICARE GOOD SAMARITAN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MULTICARE GOOD SAMARITAN HOSPITAL.

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