EVERGREENHEALTH MONROE Ratings and Reviews

About EVERGREENHEALTH MONROE

EVERGREENHEALTH MONROE is a Acute Care Hospitals. It is in MONROE, WA. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 500084. It does provide emergency services. There are 159 medical professionals and 36 doctor groups affiliated with the hospital. On average at EVERGREENHEALTH MONROE, emergency patients were charged $20,162. This is lower than the state average of $24,702. It is also lower than the national average of $25,828.

Quick Links to EVERGREENHEALTH MONROE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EVERGREENHEALTH MONROE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	13 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	19 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	11 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	15 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of EVERGREENHEALTH MONROE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the EVERGREENHEALTH MONROE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for EVERGREENHEALTH MONROE: Not Available

Detailed table for spending and period for patients at EVERGREENHEALTH MONROE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$9
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$21
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$674
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,605
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$740
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$713
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$138
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,422
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$736
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,906
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$65
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,092
Total (Complete Episode)	$20,162

Infection Rates at EVERGREENHEALTH MONROE

These measures show how often patients at EVERGREENHEALTH MONROE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	222.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.13 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	739.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.36 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	19.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.44 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	4,319.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.09 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.04 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	4.35 / Same
Clostridium Difficile (C.Diff): Patient Days	4,319.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	1.13 / Same
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Same
Clostridium Difficile (C.Diff)	0.88 / Same

How EVERGREENHEALTH MONROE Compares to Other Similar Facilities

This is how EVERGREENHEALTH MONROE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MONROE, WA

Worst Hospitals in MONROE, WA

Percentages of Complications and Deaths at EVERGREENHEALTH MONROE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	15.8%	SAME
Death rate for pneumonia patients	19.8%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.53%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.49%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.57%	SAME
Postoperative respiratory failure rate	8.52%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.48%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near EVERGREENHEALTH MONROE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near EVERGREENHEALTH MONROE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Briarwood at Timber Ridge	5:
Caroline Kline Galland Home	5:
Mirabella Seattle	5:
Bainbridge Island Health and Rehab Center	5:
Mission Healthcare at Bellevue	5:
Queen Anne Healthcare	5:
Redmond Care and Rehabilitation Center	5:
The Hearthstone	5:
Regency Care Center at Monroe	5:
View Ridge Care Center	5:
Arlington Health and Rehabilitation	5:
Kin On Health Care Center	4:
Covenant Shores Health Center	4:
The Terraces at Skyline	4:
Bailey-Boushay House	4:
Park Shore	4:
Columbia Lutheran Home	4:
Shoreline Health and Rehabilitation	4:
Fircrest Nursing Facility	4:
Lynnwood Post Acute Rehabilitation Center	4:
Providence Mount St Vincent	3:
Transitional Care Center of Seattle	3:
Corwin Center at Emerald Heights	3:
Avamere Rehabilitation of Shoreline	3:
Richmond Beach Rehab	3:
Edmonds Care	3:
Pine Ridge Post Acute	3:
Everett Transitional Care Services	3:
Bethany at Pacific	3:
Avamere Rehabilitation of Issaquah	2:
Providence Marianwood	2:
Seattle Medical Post Acute Care	2:
Life Care Center of Kirkland	2:
Saint Anne Nursing and Rehabilitation Center	2:
Foss Home and Village	2:
Bothell Health Care	2:
Alderwood Post Acute and Rehabilitation	2:
Bethany at Silver Lake	2:
Madison Post Acute	2:
Mountain View Rehabilitation and Care Center	2:
Marysville Care Center	2:
Washington Care Center	1:
Avamere Rehabilitation at Park West	1:
Ballard Center	1:
Snohomish of Cascadia, LLC	1:
Everett Center	No Data

Medical Groups Affiliated with EVERGREENHEALTH MONROE

There are 159 doctors and 36 medical groups that are affiliated with EVERGREENHEALTH MONROE.

Affiliated Doctor Groups

The list of medical professionals associated with EVERGREENHEALTH MONROE is very long, so we have added another pages. See a list of medical professionals associated with EVERGREENHEALTH MONROE.