CONTACT INFORMATION REVIEWS & MORE DATA
PROSSER MEMORIAL HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 723 MEMORIAL STREET, PROSSER, WA 99350
- Phone: (509) 786-2222
- Type: Critical Access Hospitals
- Ownership: Government - Hospital District or Authority
- Overall Rating: Not Available
- Perc. Patients Recommending: 75%
About PROSSER MEMORIAL HOSPITAL
PROSSER MEMORIAL HOSPITAL is a Critical Access Hospitals. It is in PROSSER, WA. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 501312. It does provide emergency services. There are 133 medical professionals and 40 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at PROSSER MEMORIAL HOSPITAL.
Quick Links to PROSSER MEMORIAL HOSPITAL Data & Analysis
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROSSER MEMORIAL HOSPITAL to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 80 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 4 % |
| Patients who reported that their nurses "Usually" communicated well | 16 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | 87 % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | 11 % |
| Patients who reported that their nurses "Always" listened carefully to them | 76 % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 3 % |
| Patients who reported that their nurses "Usually" listened carefully to them | 21 % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | 76 % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 5 % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | 19 % |
| Patients who reported that their doctors "Always" communicated well | 87 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 2 % |
| Patients who reported that their doctors "Usually" communicated well | 11 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | 92 % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 1 % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | 7 % |
| Patients who reported that their doctors "Always" listened carefully to them | 86 % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 3 % |
| Patients who reported that their doctors "Usually" listened carefully to them | 11 % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | 84 % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 3 % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | 13 % |
| Patients who reported that they "Always" received help as soon as they wanted | 66 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 9 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 25 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | 69 % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 6 % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 25 % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | 63 % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 13 % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | 24 % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 58 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 21 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 21 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 70 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 9 % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 21 % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 46 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 32 % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 7 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 93 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | 6 % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | 94 % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 7 % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 93 % |
| Patients who "Agree" they understood their care when they left the hospital | 42 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 4 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 54 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 52 % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 5 % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 43 % |
| Patients who "Agree" that they understood their responsiblities in managing their health | 38 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 4 % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 58 % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 36 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 3 % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 61 % |
| Patients who reported that their room and bathroom were "Always" clean | 80 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 4 % |
| Patients who reported that their room and bathroom were "Usually" clean | 16 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 53 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 10 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 37 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 6 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 18 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 76 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 4 % |
| Patients who reported YES, they would definitely recommend the hospital | 75 % |
| Patients who reported YES, they would probably recommend the hospital | 21 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
Cost of PROSSER MEMORIAL HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROSSER MEMORIAL HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for PROSSER MEMORIAL HOSPITAL: Not Available
We do not have detailed cost analysis for PROSSER MEMORIAL HOSPITAL.
Infection Rates at PROSSER MEMORIAL HOSPITAL
These measures show how often patients at PROSSER MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Central Line Associated Bloodstream Infection: Number of Device Days | 753.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.21 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 778.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.51 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0.00 / Not Available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
| SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Number of Procedures | 17.00 / Not Available |
| SSI - Colon Surgery: Predicted Cases | 0.49 / Not Available |
| SSI - Colon Surgery: Observed Cases | 0.00 / Not Available |
| SSI - Colon Surgery | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 3.00 / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.02 / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0.00 / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Patient Days | 5,313.00 / Not Available |
| MRSA Bacteremia: Predicted Cases | 0.11 / Not Available |
| MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
| MRSA Bacteremia | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.04 / Same |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 3.90 / Same |
| Clostridium Difficile (C.Diff): Patient Days | 4,507.00 / Same |
| Clostridium Difficile (C.Diff): Predicted Cases | 1.27 / Same |
| Clostridium Difficile (C.Diff): Observed Cases | 1.00 / Same |
| Clostridium Difficile (C.Diff) | 0.79 / Same |
How PROSSER MEMORIAL HOSPITAL Compares to Other Similar Facilities
This is how PROSSER MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in PROSSER, WA
Percentages of Complications and Deaths at PROSSER MEMORIAL HOSPITAL
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
| Death rate for heart attack patients | NA | Not Enough Data |
| Death rate for CABG surgery patients | NA | Not Enough Data |
| Death rate for COPD patients | NA | Not Enough Data |
| Death rate for heart failure patients | 10.6% | SAME |
| Death rate for pneumonia patients | 20.8% | SAME |
| Death rate for stroke patients | 13.2% | SAME |
| Pressure ulcer rate | NA | Not Enough Data |
| Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
| Iatrogenic pneumothorax rate | NA | Not Enough Data |
| In-hospital fall with hip fracture rate | NA | Not Enough Data |
| Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
| Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
| Postoperative respiratory failure rate | NA | Not Enough Data |
| Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
| Postoperative sepsis rate | NA | Not Enough Data |
| Postoperative wound dehiscence rate | NA | Not Enough Data |
| Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
| CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near PROSSER MEMORIAL HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROSSER MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.
| Facility Name | Overall Rating |
|---|---|
| Sunnyside Healthcare Center | 4: |
| Richland Post Acute | 3: |
| Life Care Center of Richland | 1: |
Medical Groups Affiliated with PROSSER MEMORIAL HOSPITAL
There are 133 doctors and 40 medical groups that are affiliated with PROSSER MEMORIAL HOSPITAL.
Affiliated Doctor Groups
- NORTHWEST CANCER CARE ASSOCIATES PC
- KADLEC REGIONAL MEDICAL CENTER
- NORTHWEST EMERGENCY PHYSICIANS LLC
- PROSSER PUBLIC HOSPITAL DISTRICT OF BENTON COUNTY
- SWOFFORD AND HALMA CLINIC, INC. P.S.
- PROVIDENCE HEALTH AND SERVICES WASHINGTON
- YAKIMA VALLEY FARM WORKERS CLINIC
- YAKIMA UROLOGY AT MEMORIAL TR
- KENNEWICK RADIOLOGY GROUP PC
- RADIOLOGY ASSOCIATES OF SOUTH CAROLINA LLC
- NORTHERN MAINE MEDICAL CENTER
- MEDSTREAM ANESTHESIA PLLC
- TRI-CITY ORTHOPAEDIC CLINIC PSC
- MID-VALLEY COMMUNITY CLINIC PLLC
- DEREK S WEAVER DO PLLC
- PEACEHEALTH
- YAKIMA VALLEY MEMORIAL PHYSICIANS
- SUNNYSIDE COMMUNITY HOSPITAL ASSOCIATION
- HEART CENTRAL OF WASHINGTON PLLC
- J. HAMILTON LICHT, M.D., P.C.
- OHIOHEALTH CORPORATION
- MOUNT CARMEL HEALTHPROVIDERS INC
- OAK MEDICAL SC
- ADVOCATE RADIATION ONCOLOGY LLC
- INCYTE PATHOLOGY PS
- SUMMITVIEW URGENT CARE INC
- OPTUM CARE WASHINGTON PLLC
- SWEDISH HEALTH SERVICES
- PROVIDENCE HEALTH AND SERVICES OREGON
- PROVIDENCE HEALTH AND SERVICES- WASHINGTON
- PROVIDENCE HEALTH AND SERVICES - WASHINGTON
- PROVIDENCE HEALTH AND SERVICES MT
- RCCH TRIOS HEALTH LLC
- GRANT COUNTY PUBLIC HOSPITAL DISTRICT 1
- THERAPEUTIC RADIOLOGY OF YAKIMA PLLC
- LOURDES HOSPITAL LLC
- NORTHWEST PHYSICIAN ASSOCIATES PC
- COMMUNITY HEALTH OF CENTRAL WASHINGTON
- YAKIMA NEIGHBORHOOD HEALTH SERVICES
- PHYSICIANS IMMEDIATE CARE AND MEDICAL CENTERS PS
The list of medical professionals associated with PROSSER MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROSSER MEMORIAL HOSPITAL.
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