The Worst Home Health Care Agencies in New London, Connecticut

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in New London, Connecticut

There are 93 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in New London, Connecticut.)

Name	5-Star Quality of Care Rating
PATIENT CARE 1344 SILAS DEANE HIGHWAY, SUITE 513 ROCKY HILL, CT 06067	1:
WESTERN MASS HOME HEALTH SERVICES INC 155 MAPLE STREET, SUITE 204 SPRINGFIELD, MA 01105	1:
AMERICAN HOME HEALTH, INC 567 NEW PARK AVENUE WEST HARTFORD, CT 06110	1.5:
TOTALCARE HOMECARE 2321 WHITNEY AVE STE 503 HAMDEN, CT 06518	1.5:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
NURSING SERVICES INC 21 HIGH ST EAST HARTFORD, CT 06118	1.5:
TOTALITY HOME HEALTH CARE AGENCY LLC 546 BOSTON POST ROAD MILFORD, CT 06460	1.5:
ADVANCED HOME HEALTH CARE AGENCY, INC 104 PARK ROAD WEST HARTFORD, CT 06119	2:
UTOPIA HOME CARE INC 444 FOXON ROAD EAST HAVEN, CT 06512	2:
PINNACLE HOME CARE LLC 57 KILVERT STREET SUITE 105 WARWICK, RI 02886	2:
ENHABIT HOME HEALTH 2080 SILAS DEANE HWY, 2ND FL ROCKY HILL, CT 06067	2:
TOUCHPOINTS AT HOME 1838 SILAS DEANE HIGHWAY ROCKY HILL, CT 06067	2:
LEGACY LIFECARE VISITING NURSE AGENCY - WEST 770 CONVERSE STREET LONGMEADOW, MA 01106	2:
AVERY HEIGHTS HOME HEALTH AGENCY 705 NEW BRITAIN AVE HARTFORD, CT 06106	2:
HOME HEALTH SPECIALTY SERVICES, INC 2524 DIXWELL AVENUE HAMDEN, CT 06514	2.5:
DAY KIMBALL HEALTHCARE 415 RIVERSIDE DR, STE 3 NORTH GROSVENORDALE, CT 06255	2.5:
CAPITOL HOME CARE NETWORK, INC 400 RESERVOIR AVE. PROVIDENCE, RI 02907	2.5:
HOME CARE ADVANTAGE CHC 165 BURNSIDE ST. CRANSTON, RI 02910	2.5:
HOME CARE GREGORIA AUFFANT 114 CALLE ELEANOR ROOSEVELT URB EL VEDADO SAN JUAN, PR 00918	2.5:
PATHWAYS HEALTHCARE, LLC 75 SOCKANOSSET ROAD, SUITE 210 CRANSTON, RI 02920	2.5:
VISITING REHAB AND NURSING SERVICES 125 HIGH STREET, SUITE 204 MANSFIELD, MA 02048	2.5:
VISITING NURSE SERVICES, INC OF SO CT 24 SCOTT STREET HAMDEN, CT 06514	2.5:
INTERIM HEALTHCARE OF HARTFORD 231 FARMINGTON AVE FARMINGTON, CT 06032	2.5:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2.5:
COMFORT PLUS CAREGIVERS LLC 264 NORTH MAIN STREET, SUITE 7 EAST LONGMEADOW, MA 01028	2.5:
MCANGEL HOME VISITING NURSES, LLC 60 WASHINGTON AVE, STE 105 HAMDEN, CT 06518	2.5:
WESTBROOK VISITING NURSES & PUBLIC HEALTH 866 BOSTON POST ROAD WESTBROOK, CT 06498	3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT 8 KEYNOTE DRIVE VERNON, CT 06066	3:
LIGHTHOUSE HOME HEALTH CARE LLC 88 RYDERS LN STE 2 STRATFROD, CT 06614	3:
ATRINITY HOME HEALTH LLC 8 RESEARCH PARKWAY, SUITE 2 WALLINGFORD, CT 06492	3:
BRISTOL HOSPITAL HOME CARE AGENCY 32 VALLEY STREET, STE D, BRISTOL, CT 06010	3:
CATHLEEN NAUGHTON ASSOCIATES 2350 POST ROAD, STE 101 WARWICK, RI 02886	3:
ALPHACARE HOME HEALTH AGENCY 1707 GAR HIGHWAY SWANSEA, MA 02777	3:
COMMUNITY VNA 10 EMORY STREET ATTLEBORO, MA 02703	3:
MCLEAN HOME CARE AND HOSPICE 75 GREAT POND RD SIMSBURY, CT 06070	3:
CONCORD HEALTH SERVICES 30 ROLFE SQUARE CRANSTON, RI 02910	3:
ATHENA HOME HEALTH & HOSPICE 135 SOUTH ROAD FARMINGTON, CT 06032	3:
CAPUANO HOME HEALTH CARE INC 265 BENTON DRIVE # 201 EAST LONGMEADOW, MA 01028	3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM 117 MAIN STREET MIDDLETOWN, CT 06457	3:
THERE FOR YOU HOME CARE SERVICES 534 FROST ROAD WATERBURY, CT 06705	3:
PROSPECT CHARTERCARE HOME HEALTH AND HOSPICE, LLC 50 MAUDE STREET PROVIDENCE, RI 02908	3:
VISITING NURSE HOME AND HOSPICE 1184 EAST MAIN ROAD PORTSMOUTH, RI 02871	3:
MASTERS IN HOME CARE, LLC 40 COLD SPRING ROAD ROCKY HILL, CT 06067	3.5:
PECONIC BAY HOMEHEALTH SERVICES 1 HEROES WAY RIVERHEAD, NY 11901	3.5:
ENHABIT HOME HEALTH 300 TOLL GATE ROAD WARWICK, RI 02886	3.5:
ORANGE VISITING NURSE ASSOCIATION 605A ORANGE CENTER RD ORANGE, CT 06477	3.5:
OHIO VALLEY MANOR HOME HEALTH 5280 STATE ROUTES 62 & 68 RIPLEY, OH 45167	3.5:
ELMWOOD HOME CARE, INC 120 DUDLEY STREET, SUITE 201 PROVIDENCE, RI 02905	3.5:
YALE NEW HAVEN HEALTH-HEALTH AT HOME 500 BIC DRIVE, SUITE 200 MILFORD, CT 06461	3.5:
ELMWOOD HOME CARE, INC 100 INDUSTRIAL PARK ROAD TAUNTON, MA 02780	3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst)	Hartford, CT (best, worst)
New Haven, CT (best, worst)	Norwich, CT (best, worst)
Waterbury, CT (best, worst)	Danbury, CT (best, worst)
Stamford, CT (best, worst)	Norwalk, CT (best, worst)
New Britain, CT (best, worst)	Bristol, CT (best, worst)
Meriden, CT (best, worst)	West Haven, CT (best, worst)
Milford, CT (best, worst)	Milford city , CT (best, worst)
Middletown, CT (best, worst)	Shelton, CT (best, worst)
Torrington, CT (best, worst)	Naugatuck, CT (best, worst)
New London, CT (best, worst)	Ansonia, CT (best, worst)