CONTACT INFORMATION REVIEWS & MORE DATA
Pontchartrain Health Care Center
- Date Updated: November 01, 2024
- CMS Overall 5-Star Rating:
-
Address: 1401 HIGHWAY 190
MANDEVILLE LA 70448 Map - Phone: 985-626-8581
- Website: Click Here
- Medicare Provider Number: 195297
- Participating in Medicare Since: September 01, 1994
- No. of Certified Beds: 182
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 16
- Accepts: Medicare and Medicaid
About Pontchartrain Health Care Center
Pontchartrain Health Care Center, located in MANDEVILLE, LA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Pontchartrain Health Care Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Pontchartrain Health Care Center is ranked #6 out of 6 facilities within a 10 mile radius and #12 out of 16 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Worsening
-
Total Nursing Hours Spent Per Resident Per Day: 3.70
(The national average is 3.84 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 24.09% .
- There is no indication of abuse occuring at Pontchartrain Health Care Center. (CMS flags facilities where abuse has either happened or is very likely.)
Pontchartrain Health Care Center Owner & Operator Information
Business Entity Name:
PONTCHARTRAIN GUEST HOUSE INC
Owners:
- JEREMY GOUX (INDIRECT)
- LYNETTE GOUX (INDIRECT)
- TIMOTHY GOUX (INDIRECT)
- PONTCHARTRAIN GUEST HOUSE INC (DIRECT- 100%)
Managers and Directors:
- JEREMY GOUX (CORPORATE DIRECTOR)
- JEREMY GOUX (CORPORATE OFFICER)
- LYNETTE GOUX (CORPORATE DIRECTOR)
- LYNETTE GOUX (CORPORATE OFFICER)
- TIMOTHY GOUX (CORPORATE DIRECTOR)
- TIMOTHY GOUX (CORPORATE OFFICER)
- INSPIRED HEALTHCARE MANAGEMENT LLC (OPERATIONAL/MANAGERIAL CONTROL)
- PATRICIA LAVARINE (MANAGING EMPLOYEE)
Pontchartrain Health Care Center Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 2: |
| Quality Rating | 1: |
| Staffing Rating | 2: |
Inspection Scores
| Cycle 1 Score (as of May 08, 2024) | 100 |
| Cycle 2 Score (as of April 27, 2023) | 36 |
| Cycle 3 Score (as of April 07, 2022) | 44 |
| Weighted All Cycles Score | 69 |
Complaints by Residents
This table shows complaints filed by residents in Pontchartrain Health Care Center:
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 09/03/2024 |
| Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | 06/21/2024 |
| Ensure each resident receives an accurate assessment. | 06/21/2024 |
| Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | 06/21/2024 |
| Post nurse staffing information every day. | 06/21/2024 |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | 06/21/2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | 06/21/2024 |
| Have a policy regarding use and storage of foods brought to residents by family and other visitors. | 06/21/2024 |
| Dispose of garbage and refuse properly. | 06/21/2024 |
| Provide and implement an infection prevention and control program. | 06/21/2024 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 03/30/2024 |
| Provide and implement an infection prevention and control program. | 03/30/2024 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 10/14/2022 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 08/05/2022 |
| Ensure services provided by the nursing facility meet professional standards of quality. | 08/05/2022 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | 08/05/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Pontchartrain Health Care Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.15 | 0.31 / 0.67 |
| Case Mix | 0.59 | 0.62 / 0.66 |
| Adjusted | 0.17 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.18 | 1.17 / 0.88 |
| Case Mix | 0.77 | NA / NA |
| Adjusted | 1.33 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.37 | 2.26 / 2.29 |
| Case Mix | 2.02 | NA / NA |
| Adjusted | 2.67 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.33 | 1.48 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.08 | 0.05 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 3.70 | 3.74 / 3.84 |
| Case Mix | 3.39 | 3.55 / 3.82 |
| Adjusted | 4.17 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
24.1%
/
27.4% Better |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
16.9%
/
14.9% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
2.8%
/
2.5% Worse |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
2.6%
/
2.6% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
23.5%
/
18.2% Worse |
| Percentage of long-stay residents who lose too much weight (qm404) |
8.7%
/
5.2% Worse |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) |
42.9%
/
41.7% Worse |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
1.9%
/
1.7% Worse |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
10.1%
/
2.7% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
0.0%
/
1.5% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.4% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
2.6%
/
3.7% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
95.1%
/
93.9% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
23.4%
/
18.6% Worse |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
68.2%
/
84.2% Worse |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
4.8%
/
3.3% Worse |
| Percentage of long-stay residents whose ability to move independently worsened (qm451) |
23.2%
/
14.8% Worse |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
38.7%
/
23.0% Worse |
| Percentage of high risk long-stay residents with pressure ulcers (qm453) |
11.2%
/
9.3% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
96.0%
/
93.5% Better |
| Percentage of short-stay residents who made improvements in function (qm471) |
64.5%
/
70.0% Worse |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
65.2%
/
75.5% Worse |
Hospitals Near Pontchartrain Health Care Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Pontchartrain Health Care Center.
Pontchartrain Health Care Center is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
NORTH OAKS MEDICAL CENTER 15790 PAUL VEGA MD DRIVE HAMMOND, LA 70403 |
2 |
|
SLIDELL MEMORIAL HOSPITAL 1001 GAUSE BLVD SLIDELL, LA 70458 |
3 |
|
ST TAMMANY PARISH HOSPITAL 1202 S TYLER STREET COVINGTON, LA 70433 |
4 |
|
STERLING SURGICAL HOSPITAL 989 ROBERT BLVD SLIDELL, LA 70458 |
Not Available |
|
AVALA 67252 INDUSTRY LANE COVINGTON, LA 70433 |
Not Available |
|
OUR LADY OF THE LAKE SURGICAL HOSPITAL 1700 W LINDBERG DRIVE SLIDELL, LA 70458 |
Not Available |
|
CYPRESS POINTE SURGICAL HOSPITAL 42570 SOUTH AIRPORT RD HAMMOND, LA 70403 |
Not Available |
|
LALLIE KEMP MEDICAL CENTER 52579 HIGHWAY 51 SOUTH INDEPENDENCE, LA 70443 |
Not Available |
|
NORTHLAKE BEHAVIORAL HEALTH SYSTEM 23515 HIGHWAY 190 MANDEVILLE, LA 70448 |
Not Available |
|
GREENBRIER BEHAVIORAL HEALTH 201 GREENBRIAR BLVD COVINGTON, LA 70433 |
Not Available |
|
BEACON BEHAVIORAL HOSPITAL - NORTHSHORE, LLC 64026 HWY 434, SUITE 300 (3RD FLOOR) LACOMBE, LA 70445 |
Not Available |
|
BEACON BEHAVIORAL HOSPITAL- NEW ORLEANS, LLC 14500 HAYNES BLVD, SUITE 200 NEW ORLEANS, LA 70128 |
Not Available |
|
UNIVERSAL BEHAVIORAL HEALTH HOSPITAL 800 S OAK ST HAMMOND, LA 70403 |
Not Available |
Ratings History for Pontchartrain Health Care Center
Medical Professionals Associated with Pontchartrain Health Care Center
These are the doctors who are affiliated with Pontchartrain Health Care Center. The data is from the most recent period. Historical data is not available.
- MERRILL LAURENT ( INTERNAL MEDICINE - CURANA HEALTH OF LOUISIANA LLC )
- JOSEPH LANDERS ( INTERNAL MEDICINE - ST TAMMANY PARISH HOSPITAL SERVICE DISTRICT NO 1 )
- DAVID TRAN ( INTERNAL MEDICINE )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of November 01, 2024.
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Ponchatoula Community Care Center (PONCHATOULA, LA) | 11.333 / 5: |
|
Christwood (COVINGTON, LA) | 13.333 / 4: |
|
Forest Manor Nursing and Rehabilitation Center (COVINGTON, LA) | 18 / 4: |
|
Heritage Healthcare of Hammond (HAMMOND, LA) | 18.667 / 3: |
|
Hammond Nursing Home (HAMMOND, LA) | 21.333 / 2: |
|
Heritage Manor of Slidell (SLIDELL, LA) | 36 / 3: |
|
Belle Maison Nursing and Rehabilitation L L C (HAMMOND, LA) | 37.333 / 3: |
|
Greenbriar Community Care Center (SLIDELL, LA) | 38 / 3: |
|
Lacombe Nursing Centre (LACOMBE, LA) | 46.667 / 2: |
|
Trinity Trace Community Care Center (COVINGTON, LA) | 52.167 / 3: |
|
Heritage Manor of Mandeville (MANDEVILLE, LA) | 66 / 1: |
|
Pontchartrain Health Care Center (MANDEVILLE, LA) | 69.333 / 1: |
|
Twin Oaks Nursing Home (LAPLACE, LA) | 112 / 2: |
|
Landmark Nursing Center Hammond (HAMMOND, LA) | 117.333 / 1: |
|
Lakeshore Manor Nursing and Rehab (SLIDELL, LA) | 337.333 / : |
|
Ferncrest Manor Living Center (NEW ORLEANS, LA) | 375.167 / 1: |
Our Analysis
Best and Worst Nursing Homes in MANDEVILLE, LA
Here is our analysis of the Best Nursing Homes in MANDEVILLE and Worst Nursing Homes in MANDEVILLE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Pontchartrain Health Care Center
A list of all of the registered owners for Pontchartrain Health Care Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Pontchartrain Health Care Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Pontchartrain Health Care Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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