CONTACT INFORMATION REVIEWS & MORE DATA
Citizens Care Center
- Date Updated: November 01, 2024
- CMS Overall 5-Star Rating:
-
Address: 415 SOUTH MARKET STREET
HAVRE DE GRACE MD 21078 Map - Phone: 410-939-5500
- Website: Click Here
- Medicare Provider Number: 215039
- Participating in Medicare Since: January 03, 1967
- No. of Certified Beds: 184
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $6,578.00
- Complaints Filed: 1
- Accepts: Medicare and Medicaid
About Citizens Care Center
Citizens Care Center, located in HAVRE DE GRACE, MD, is a non-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Citizens Care Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Citizens Care Center is ranked #3 out of 3 facilities within a 10 mile radius and #21 out of 42 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (3 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 3.82
(The national average is 3.84 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 31.89% .
- There is no indication of abuse occuring at Citizens Care Center. (CMS flags facilities where abuse has either happened or is very likely.)
Citizens Care Center Owner & Operator Information
Business Entity Name:
CITIZENS NURSING HOME BOARD OF HARFORD COUNTY
Owners:
Managers and Directors:
- PATRICIA BADEKER (CORPORATE DIRECTOR)
- WENDELL BAXTER (CORPORATE DIRECTOR)
- CURTIS BEULAH (CORPORATE DIRECTOR)
- JOHN CORRERI (CORPORATE DIRECTOR)
- JOYCE JORDAN (CORPORATE DIRECTOR)
- PETER PANOS (OPERATIONAL/MANAGERIAL CONTROL)
- CINDY QUIMBY (MANAGING EMPLOYEE)
- ANNA ROBERTS (CORPORATE DIRECTOR)
- JAMES WELCH (CORPORATE DIRECTOR)
- KIMBERLY ZAVROTNY (CORPORATE DIRECTOR)
Citizens Care Center Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 3: |
| Health Inspection Rating | 3: |
| Quality Rating | 2: |
| Staffing Rating | 4: |
Inspection Scores
| Cycle 1 Score (as of May 07, 2024) | 56 |
| Cycle 2 Score (as of May 02, 2019) | 60 |
| Cycle 3 Score (as of March 07, 2018) | 84 |
| Weighted All Cycles Score | 62 |
Complaints by Residents
This table shows complaints filed by residents in Citizens Care Center:
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 06/21/2024 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Citizens Care Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.62 | 0.84 / 0.67 |
| Case Mix | 0.64 | 0.69 / 0.66 |
| Adjusted | 0.65 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.17 | 0.92 / 0.88 |
| Case Mix | 0.84 | NA / NA |
| Adjusted | 1.21 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.03 | 2.15 / 2.29 |
| Case Mix | 2.20 | NA / NA |
| Adjusted | 2.10 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.80 | 1.76 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.07 | 0.07 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 3.82 | 3.91 / 3.84 |
| Case Mix | 3.68 | 3.94 / 3.82 |
| Adjusted | 3.97 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
31.9%
/
22.3% Worse |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
12.6%
/
9.9% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
2.0%
/
1.3% Worse |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
1.3%
/
1.1% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
19.8%
/
20.7% Better |
| Percentage of long-stay residents who lose too much weight (qm404) |
6.7%
/
5.9% Worse |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) |
54.1%
/
65.7% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
2.3%
/
0.8% Worse |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
4.2%
/
1.7% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
4.7%
/
15.1% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.0% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
1.2%
/
2.6% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
99.5%
/
91.2% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
16.8%
/
12.8% Worse |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
93.7%
/
77.5% Better |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
0.5%
/
1.2% Better |
| Percentage of long-stay residents whose ability to move independently worsened (qm451) |
36.9%
/
25.2% Worse |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
13.8%
/
15.1% Better |
| Percentage of high risk long-stay residents with pressure ulcers (qm453) |
10.9%
/
9.6% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
99.1%
/
95.4% Better |
| Percentage of short-stay residents who made improvements in function (qm471) |
72.9%
/
75.2% Worse |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
90.8%
/
77.6% Better |
Hospitals Near Citizens Care Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Citizens Care Center.
Citizens Care Center is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
UMD UPPER CHESAPEAKE MEDICAL CENTER 500 UPPER CHESAPEAKE DRIVE BEL AIR, MD 21014 |
2 |
|
MEDSTAR FRANKLIN SQUARE MEDICAL CENTER 9000 FRANKLIN SQUARE DRIVE ROSEDALE, MD 21237 |
3 |
|
JOHNS HOPKINS BAYVIEW MEDICAL CENTER 4940 EASTERN AVENUE BALTIMORE, MD 21224 |
3 |
|
UNION HOSPITAL OF CECIL COUNTY 106 BOW STREET ELKTON, MD 21921 |
3 |
|
CHRISTIANA HOSPITAL 4755 OGLETOWN-STANTON ROAD NEWARK, DE 19718 |
4 |
|
UNIVERSITY OF MD HARFORD MEMORIAL HOSPITAL 501 SOUTH UNION AVENUE HAVRE DE GRACE, MD 21078 |
4 |
|
ROCKFORD CENTER 100 ROCKFORD DRIVE NEWARK, DE 19713 |
Not Available |
|
MEADOWWOOD BEHAVIORAL HEALTH SYSTEM 575 SOUTH DUPONT HIGHWAY NEW CASTLE, DE 19720 |
Not Available |
|
UNIVERSITY OF MD SHORE MEDICAL CTR AT CHESTERTOWN 100 BROWN STREET CHESTERTOWN, MD 21620 |
Not Available |
|
VA MARYLAND HEALTHCARE SYSTEM - PERRY POINT VA MEDICAL CENTER PERRY POINT, MD 21902 |
Not Available |
Ratings History for Citizens Care Center
Medical Professionals Associated with Citizens Care Center
These are the doctors who are affiliated with Citizens Care Center. The data is from the most recent period. Historical data is not available.
- THOMAS BIONDO ( INTERNAL MEDICINE - DRS BIONDO AND SIM PA )
- HI SIM ( INTERNAL MEDICINE - DRS BIONDO AND SIM PA )
- ROBERT RAPP ( INTERNAL MEDICINE - UPPER CHESAPEAKE PRIMARY CARE,LLC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of November 01, 2024.
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Exceptional Care For Children (NEWARK, DE) | 0 / 5: |
|
Quarryville Presbyterian Retirement Community (QUARRYVILLE, PA) | 4 / 5: |
|
Kendal at Longwood (KENNETT SQUARE, PA) | 10.667 / 5: |
|
Oxford Health Center (OXFORD, PA) | 12.667 / 5: |
|
Preston Residence (WEST GROVE, PA) | 12.667 / 5: |
|
Crosslands (KENNETT SQUARE, PA) | 12.667 / 5: |
|
Autumn Lake Healthcare at Calvert Manor (RISING SUN, MD) | 13.333 / 5: |
|
Willowbrooke Court at Cokesbury Village (HOCKESSIN, DE) | 18 / 5: |
|
Jeanne Jugan Residence (NEWARK, DE) | 27.333 / 5: |
|
Oak Crest Village (PARKVILLE, MD) | 30.667 / 4: |
|
Twin Pines Health Care Center (WEST GROVE, PA) | 30.667 / 4: |
|
Pocopson Home (WEST CHESTER, PA) | 32.667 / 4: |
|
Newark Manor Nursing Home (NEWARK, DE) | 34.5 / 4: |
|
Cadia Rehabilitation Broadmeadow (MIDDLETOWN, DE) | 35.333 / 5: |
|
Glen Meadows Retirement Com. (GLEN ARM, MD) | 39.333 / 5: |
|
Lorien Bulle Rock (HAVRE DE GRACE, MD) | 48.667 / 4: |
|
Future Care Northpoint (BALTIMORE, MD) | 49.333 / 3: |
|
Resorts at Chester River Manor Corp (CHESTERTOWN, MD) | 50 / 4: |
|
Autumn Lake Healthcare at Riverview (ESSEX, MD) | 54 / 3: |
|
Sterling Care Riverside (BELCAMP, MD) | 60 / 4: |
|
Citizens Care Center (HAVRE DE GRACE, MD) | 62 / 3: |
|
Willow Brooke Ct Skilled Care Ctr at Heron Point (CHESTERTOWN, MD) | 64.667 / 4: |
|
Sterling Care Forest Hill (FOREST HILL, MD) | 69.333 / 3: |
|
Autumn Lake Healthcare at Overlea (BALTIMORE, MD) | 73.333 / 2: |
|
Millcroft Living (NEWARK, DE) | 75.333 / 3: |
|
New Castle Health and Rehabilitation Center (NEW CASTLE, DE) | 82.667 / 3: |
|
Excelcare at Newark LLC (NEWARK, DE) | 85.333 / 3: |
|
Cadia Rehabilitation Pike Creek (WILMINGTON, DE) | 88 / 2: |
|
Franklin Woods Center (BALTIMORE, MD) | 90.667 / 2: |
|
Lorien Nsg and Rehab Ctr Belair (BEL AIR, MD) | 96.667 / 2: |
|
Chestertown Nursing and Rehab (CHESTERTOWN, MD) | 100 / 1: |
|
Springs Rehabilitation at Brandywine (WILMINGTON, DE) | 103.333 / 3: |
|
Complete Care at Brackenville LLC (HOCKESSIN, DE) | 103.333 / 3: |
|
Laurelwood Healthcare Center (ELKTON, MD) | 105.333 / 2: |
|
Sterling Care Bel Air (BEL AIR, MD) | 108.667 / 2: |
|
Oakwood Snf LLC (MIDDLE RIVER, MD) | 131.333 / 1: |
|
Autumn Lake Healthcare Post-Acute Care Center (BALTIMORE, MD) | 134.333 / 2: |
|
Regal Heights Healthcare and Rehab Center (HOCKESSIN, DE) | 163.833 / 1: |
|
Complete Care at Heritage LLC (DUNDALK, MD) | 206.5 / 1: |
|
Rossville Rehabilitation and Healthcare Center (BALTIMORE, MD) | 241.833 / 1: |
|
Elkton Nursing and Rehabilitation Center (ELKTON, MD) | 320.333 / 1: |
|
Pike Creek Nursing and Rehabilitation Center (WILMINGTON, DE) | 363.167 / 2: |
Our Analysis
Best and Worst Nursing Homes in HAVRE DE GRACE, MD
Here is our analysis of the Best Nursing Homes in HAVRE DE GRACE and Worst Nursing Homes in HAVRE DE GRACE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Citizens Care Center
A list of all of the registered owners for Citizens Care Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Citizens Care Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Citizens Care Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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