CONTACT INFORMATION REVIEWS & MORE DATA

Hagerstown Healthcare Center

  • Date Updated:  March 01, 2025
  • CMS Overall 5-Star Rating:  
  • Address:  750 DUAL HIGHWAY
    HAGERSTOWN MD 21740 Map
  • Phone:  301-797-4020
  • Website:   Click Here
  • Medicare Provider Number:  215336
  • Participating in Medicare Since:  November 06, 2000
  • No. of Certified Beds:  140
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $148,397.98
  • Complaints Filed:   45
  • Accepts:  Medicare and Medicaid

  About Hagerstown Healthcare Center

Hagerstown Healthcare Center, located in HAGERSTOWN, MD, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Hagerstown Healthcare Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Hagerstown Healthcare Center is ranked #8 out of 10 facilities within a 10 mile radius and #33 out of 35 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 3.56
    (The national average is 3.85 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 21.95% .
  •    There is no indication of abuse occuring at Hagerstown Healthcare Center. (CMS flags facilities where abuse has either happened or is very likely.)

  Hagerstown Healthcare Center Owner & Operator Information

Business Entity Name:

DUAL LEASING CO., LLC

Owners:

Managers and Directors:

  Hagerstown Healthcare Center Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 3:
Staffing Rating 3:

Inspection Scores

Cycle 1 Score (as of December 22, 2023) 120
Cycle 2 Score (as of April 08, 2019) 662
Cycle 3 Score (as of October 26, 2017) 308
Weighted All Cycles Score 332

  Complaints by Residents

This table shows complaints filed by residents in Hagerstown Healthcare Center:

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. 02/02/2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 02/02/2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 02/02/2024
Respond appropriately to all alleged violations. 02/02/2024
Provide care and assistance to perform activities of daily living for any resident who is unable. 02/02/2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. 02/02/2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 09/20/2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. 04/24/2023
Keep residents' personal and medical records private and confidential. 04/24/2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. 04/24/2023
Ensure services provided by the nursing facility meet professional standards of quality. 04/24/2023
Provide safe, appropriate dialysis care/services for a resident who requires such services. 04/24/2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 04/24/2023
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. 04/24/2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 04/24/2023
Provide and implement an infection prevention and control program. 04/24/2023
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. 02/27/2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 02/27/2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. 02/27/2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 02/27/2023
Protect each resident from the wrongful use of the resident's belongings or money. 02/27/2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft. 02/27/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 02/27/2023
Respond appropriately to all alleged violations. 02/27/2023
Provide doctor's orders for the resident's immediate care at the time the resident was admitted. 02/27/2023
Ensure each resident receives an accurate assessment. 02/27/2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 02/27/2023
Provide care and assistance to perform activities of daily living for any resident who is unable. 02/27/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 02/27/2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing. 02/27/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 02/27/2023
Provide safe, appropriate pain management for a resident who requires such services. 02/27/2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. 02/27/2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 02/27/2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. 02/27/2023
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. 02/27/2023
Ensure each resident?s drug regimen must be free from unnecessary drugs. 02/27/2023
Ensure medication error rates are not 5 percent or greater. 02/27/2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. 02/27/2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently. 02/27/2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. 02/27/2023
Have a plan that describes the process for conducting QAPI and QAA activities. 02/27/2023
Develop and maintain an Emergency Preparedness Program (EP). 01/18/2023
Have approved installation, maintenance and testing program for fire alarm systems. 01/18/2023
Inspect, test, and maintain automatic sprinkler systems. 01/18/2023

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Hagerstown Healthcare Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.55 0.81 / 0.67
Case Mix 0.60 0.69 / 0.66
Adjusted 0.61 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.87 0.91 / 0.87
Case Mix 0.78 NA / NA
Adjusted 0.97 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.13 2.13 / 2.32
Case Mix 2.07 NA / NA
Adjusted 2.37 NA / NA
Total Licensed Staff
Hours 1.42 1.72 / 1.53
Physical Therapist (PT)
Hours 0.02 0.08 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 3.56 3.85 / 3.85
Case Mix 3.45 3.97 / 3.83
Adjusted 3.95 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
21.9% / 23.0%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
15.3% / 10.4%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.6% / 1.3%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
2.0% / 1.2%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 21.4% / 24.3%
Better
Percentage of long-stay residents who lose too much weight (qm404) 5.8% / 5.8%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 1.0% / 0.8%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 2.1% / 1.7%
Worse
Percentage of long-stay residents who have depressive symptoms (qm408) 8.0% / 15.9%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.0%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 1.5% / 2.4%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 94.5% / 91.6%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 12.4% / 12.7%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 81.5% / 77.9%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 2.2% / 1.2%
Worse
Percentage of long-stay residents whose ability to walk independently worsened (qm451) 23.9% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 12.2% / 15.1%
Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 94.4% / 95.4%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 71.7% / 78.2%
Worse
Percentage of long-stay residents with pressure ulcers (qm479) 7.0% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) 26.4% / NA

  Hospitals Near Hagerstown Healthcare Center

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Hagerstown Healthcare Center.

Hagerstown Healthcare Center is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
BERKELEY MEDICAL CENTER
2500 HOSPITAL DRIVE
MARTINSBURG, WV 25401
1
MERITUS MEDICAL CENTER
11116 MEDICAL CAMPUS ROAD
HAGERSTOWN, MD 21742
2
FREDERICK HEALTH HOSPITAL
400 WEST SEVENTH ST
FREDERICK, MD 21701
3
JEFFERSON MEDICAL CENTER
300 SOUTH PRESTON STREET
RANSON, WV 25438
3
WELLSPAN WAYNESBORO HOSPITAL
501 EAST MAIN ST
WAYNESBORO, PA 17268
4
WELLSPAN CHAMBERSBURG HOSPITAL
112 NORTH SEVENTH STREET
CHAMBERSBURG, PA 17201
4
FULTON COUNTY MEDICAL CENTER
214 PEACH ORCHARD ROAD
MCCONNELLSBURG, PA 17233
4
MARTINSBURG VA MEDICAL CENTER
510 BUTLER AVE.
MARTINSBURG, WV 25405
5
BROOK LANE HEALTH SERVICES
13215 BROOK LANE DRIVE
HAGERSTOWN, MD 21742
Not Available

Ratings History for Hagerstown Healthcare Center

  Medical Professionals Associated with Hagerstown Healthcare Center

These are the doctors who are affiliated with Hagerstown Healthcare Center. The data is from the most recent period. Historical data is not available.

  • TEJASWI VOOTLA ( INTERNAL MEDICINE - HOSPITALIST MEDICINE PHYSICIANS OF WEST VIRGINIA, PLLC )

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of March 01, 2025.

Name Health Inspection Score / Overall Rating
South Mountain Restoration Cen
(SOUTH MOUNTAIN, PA)
14.667 / 4:
Menno Haven Rehabilitation Center
(CHAMBERSBURG, PA)
29.333 / 5:
Quincy Retirement Community
(WAYNESBORO, PA)
32.667 / 3:
Paramount Nursing and Rehab at Fayetteville, LLC
(FAYETTEVILLE, PA)
33.333 / 4:
Spiritrust Lutheran The Village at Luther Ridge
(CHAMBERSBURG, PA)
37.333 / 2:
Fulton County Medical Center
(MCCONNELLSBURG, PA)
38.667 / 4:
Willowbrooke Ct Skilled Care Buckingham's Choice
(ADAMSTOWN, MD)
46 / 5:
Homewood at Crumland Farms
(FREDERICK, MD)
46.667 / 5:
Sterling Care at South Mountain
(BOONSBORO, MD)
50 / 3:
Brookview Health Care Center
(CHAMBERSBURG, PA)
58.333 / 4:
The Gardens at Gettysburg
(GETTYSBURG, PA)
60 / 2:
Chambersburg Skilled Nursing and Rehabilitation Ce
(CHAMBERSBURG, PA)
66 / 1:
Fahrney-Keedy Memorial Home
(BOONSBORO, MD)
71.333 / 4:
Coffman Nursing Home
(HAGERSTOWN, MD)
71.333 / 3:
Complete Care at Hagerstown
(HAGERSTOWN, MD)
72 / 3:
Chambers Pointe Health Care Center
(CHAMBERSBURG, PA)
76 / 2:
Care Haven Center
(MARTINSBURG, WV)
87.333 / 2:
Martinsburg Healthcare Center
(MARTINSBURG, WV)
88.667 / 4:
Citizens Care and Rehabilitation Center of Frederi
(FREDERICK, MD)
99.667 / 2:
Willow Tree Healthcare Center
(CHARLES TOWN, WV)
110.667 / 2:
Transitions Healthcare Shook Home
(CHAMBERSBURG, PA)
117.5 / 1:
Autumn Lake Healthcare at Braddock Heights
(FREDERICK, MD)
122 / 1:
Autumn Lake Healthcare at Glade Valley
(WALKERSVILLE, MD)
134 / 2:
Homewood at Williamsport Md
(WILLIAMSPORT, MD)
143.333 / 1:
Western Md Hospital Center
(HAGERSTOWN, MD)
155 / 2:
Autumn Lake Healthcare at Ballenger Creek
(FREDERICK, MD)
157.333 / 1:
Laurel Lakes Rehabilitation and Wellness Center
(CHAMBERSBURG, PA)
177.167 / 1:
Canterbury Center
(SHEPHERDSTOWN, WV)
188.333 / 2:
Frederick Crossing of Journey
(FREDERICK, MD)
211.333 / 2:
Shenandoah Center
(CHARLES TOWN, WV)
213.833 / 1:
Williamsport Nursing and Rehabilitation Center
(WILLIAMSPORT, MD)
249.333 / 1:
Northampton Manor Nursing and Rehabilitation Cente
(FREDERICK, MD)
317.333 / 1:
Hagerstown Healthcare Center
(HAGERSTOWN, MD)
332 / 1:
Julia Manor Nursing and Rehabilitation Center
(HAGERSTOWN, MD)
368.667 / 1:
Creekside Center For Rehabilitation and Nursing
(HAGERSTOWN, MD)
505.5 / 1:

  Our Analysis

Best and Worst Nursing Homes in HAGERSTOWN, MD

Here is our analysis of the Best Nursing Homes in HAGERSTOWN and Worst Nursing Homes in HAGERSTOWN so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Hagerstown Healthcare Center

A list of all of the registered owners for Hagerstown Healthcare Center. This includes direct and indirect owners and managers.

Noted Deficiencies for Hagerstown Healthcare Center

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Hagerstown Healthcare Center

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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