About Douglas County Health Center
Douglas County Health Center, located in Omaha, NE, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Douglas County Health Center
- More Nursing Time: Staff spends 4.77 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.77 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Douglas County Health Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 92 | May 13, 2025 |
| Weighted Average | 80 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 83.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 36.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 32.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 39.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 46.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 5 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 12, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 12, 2025 | Ensure that residents are free from significant medication errors. |
| Jun 27, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 27, 2025 | Respond appropriately to all alleged violations. |
| Jun 27, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jul 31, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 14, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 22, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
METHODIST JENNIE EDMUNDSON
COUNCIL BLUFFS, IA
CHI HEALTH IMMANUEL
OMAHA, NE
CHI HEALTH MISSOURI VALLEY
MISSOURI VALLEY, IA
THE NEBRASKA MEDICAL CENTER
OMAHA, NE
THE NEBRASKA METHODIST HOSPITAL
OMAHA, NE
CHI HEALTH BERGAN MERCY
OMAHA, NE
CHI HEALTH MIDLANDS
PAPILLION, NE
CHI HEALTH LAKESIDE
OMAHA, NE
BELLEVUE MEDICAL CENTER
BELLEVUE, NE
CHI HEALTH MERCY COUNCIL BLUFFS
COUNCIL BLUFFS, IA
CHILDREN'S NEBRASKA
OMAHA, NE
BOYS TOWN NATIONAL RESEARCH HOSPITAL
BOYS TOWN, NE
NEBRASKA SPINE HOSPITAL, LLC
OMAHA, NE
MIDWEST SURGICAL HOSPITAL LLC
OMAHA, NE
NEBRASKA ORTHOPAEDIC HOSPITAL
OMAHA, NE
Owner & Operator Information
Business Entity
DOUGLAS COUNTY NEBRASKA
Ownership Structure
Management & Direction
- MARY ANN BORGESON OPERATIONAL/MANAGERIAL CONTROL
- MAUREEN BOYLE-MANGANARO OPERATIONAL/MANAGERIAL CONTROL
- JAMES CAVANAUGH OPERATIONAL/MANAGERIAL CONTROL
- MIKE FRIEND OPERATIONAL/MANAGERIAL CONTROL
- ROGER GARCIA OPERATIONAL/MANAGERIAL CONTROL
- PJ MORGAN OPERATIONAL/MANAGERIAL CONTROL
- ERIN NELSON W-2 MANAGING EMPLOYEE
- ERIN NELSON CORPORATE DIRECTOR
- ERIN NELSON OPERATIONAL/MANAGERIAL CONTROL
- CHRIS ROGERS OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
HORTON BROWN, NICHELLE
INTERNAL MEDICINE
HATCHER, ANTHONY
GERIATRIC MEDICINE
ADVANCED MOBILE MEDICINE LLC
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Brookestone of Papillion | N/A | 5 |
| Brookestone Meadows Rehabilitation and Care Center | N/A | 5 |
| Rose Blumkin Jewish Home | N/A | 5 |
| Ambassador Health of Omaha | N/A | 4 |
| Brookestone Village | N/A | 5 |
| Midlands Living Center L L C | N/A | 4 |
| Good Samaritan Society - Millard | N/A | 4 |
| The Cypress at Midtown | N/A | 4 |
| The Lighthouse at Lakeside Village | N/A | 4 |
| Newport House | N/A | 5 |
Related Analysis
Best Nursing Homes in Omaha, NE
Compare Douglas County Health Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Douglas County Health Center directly at 4024447041. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.