CONTACT INFORMATION REVIEWS & MORE DATA

Pelican Health at Charlotte

  • Date Updated:  March 01, 2025
  • CMS Overall 5-Star Rating:  
  • Address:  2616 EAST 5TH STREET
    CHARLOTTE NC 28204 Map
  • Phone:  704-333-5165
  • Website:   Click Here
  • Medicare Provider Number:  345201
  • Participating in Medicare Since:  December 22, 1980
  • No. of Certified Beds:  120
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $69,173.68
  • Complaints Filed:   36
  • Accepts:  Medicare and Medicaid

  About Pelican Health at Charlotte

Pelican Health At Charlotte, located in CHARLOTTE, NC, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Pelican Health At Charlotte offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Pelican Health at Charlotte is ranked #24 out of 27 facilities within a 10 mile radius and #58 out of 63 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 3.40
    (The national average is 3.85 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 29.97% .
  •    There is no indication of abuse occuring at Pelican Health at Charlotte. (CMS flags facilities where abuse has either happened or is very likely.)

  Pelican Health at Charlotte Owner & Operator Information

Business Entity Name:

PELICAN HEALTH AT CHARLOTTE LLC

Owners:

Managers and Directors:

  Pelican Health at Charlotte Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 3:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of February 03, 2025) 115
Cycle 2 Score (as of August 29, 2023) 344
Cycle 3 Score (as of March 02, 2022) 148
Weighted All Cycles Score 197

  Complaints by Residents

This table shows complaints filed by residents in Pelican Health at Charlotte:

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 09/26/2023
Allow residents to self-administer drugs if determined clinically appropriate. 09/26/2023
Reasonably accommodate the needs and preferences of each resident. 09/26/2023
Honor the resident's right to organize and participate in resident/family groups in the facility. 09/26/2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 09/26/2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. 09/26/2023
Ensure each resident receives an accurate assessment. 09/26/2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. 09/26/2023
Ensure services provided by the nursing facility meet professional standards of quality. 09/26/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 09/26/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 09/26/2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. 09/26/2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 09/26/2023
Post nurse staffing information every day. 09/26/2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 09/26/2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 09/26/2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. 09/26/2023
Provide and implement an infection prevention and control program. 09/26/2023
Provide bedrooms that don't allow residents to see each other when privacy is needed. 09/26/2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. 09/26/2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. 08/29/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 05/27/2023
Keep residents' personal and medical records private and confidential. 11/15/2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 11/02/2022
Keep all essential equipment working safely. 11/02/2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. 11/02/2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 10/14/2022
Provide safe, appropriate dialysis care/services for a resident who requires such services. 08/26/2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 03/30/2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 03/30/2022
Provide care and assistance to perform activities of daily living for any resident who is unable. 03/30/2022
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. 03/30/2022
Ensure that residents are free from significant medication errors. 03/30/2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 03/30/2022
Administer the facility in a manner that enables it to use its resources effectively and efficiently. 03/30/2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. 03/30/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Pelican Health at Charlotte spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.35 0.59 / 0.67
Case Mix 0.67 0.65 / 0.66
Adjusted 0.35 NA / NA
Licensed Practical Nurse (LPN)
Hours 1.13 0.88 / 0.87
Case Mix 0.87 NA / NA
Adjusted 1.12 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.92 2.35 / 2.32
Case Mix 2.32 NA / NA
Adjusted 1.91 NA / NA
Total Licensed Staff
Hours 1.48 1.47 / 1.53
Physical Therapist (PT)
Hours 0.00 0.08 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 3.40 3.82 / 3.85
Case Mix 3.86 3.74 / 3.83
Adjusted 3.37 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
30.0% / 23.3%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
9.5% / 13.7%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 12.7% / 20.1%
Better
Percentage of long-stay residents who lose too much weight (qm404) 2.1% / 7.9%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 1.4% / 1.2%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 0.4% / 2.8%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 2.5% / 3.6%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.0%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 0.7% / 3.8%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 98.1% / 91.7%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 9.6% / 13.2%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 98.1% / 80.1%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 0.0% / 1.6%
Better
Percentage of long-stay residents whose ability to walk independently worsened (qm451) 38.4% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 17.1% / 22.0%
Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 97.1% / 94.0%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 83.3% / 77.3%
Better
Percentage of long-stay residents with pressure ulcers (qm479) 3.5% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) 32.1% / NA

  Hospitals Near Pelican Health at Charlotte

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Pelican Health at Charlotte.

Pelican Health at Charlotte is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
1000 BLYTHE BLVD
CHARLOTTE, NC 28203
2
LAKE NORMAN REGIONAL MEDICAL CENTER
171 FAIRVIEW ROAD
MOORESVILLE, NC 28117
2
PIEDMONT MEDICAL CENTER
1731 FRANK GASTON BLVD
ROCK HILL, SC 29732
2
CAROMONT REGIONAL MEDICAL CENTER
2525 COURT DR
GASTONIA, NC 28052
3
ATRIUM HEALTH PINEVILLE
10628 PARK RD
CHARLOTTE, NC 28210
3
ATRIUM HEALTH UNION
600 HOSPITAL DR
MONROE, NC 28112
3
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
10030 GILEAD ROAD
HUNTERSVILLE, NC 28078
3
CAROLINAS MEDICAL CENTER-NORTHEAST
920 CHURCH ST N
CONCORD, NC 28025
4
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
200 HAWTHORNE LANE BOX 33549
CHARLOTTE, NC 28233
4
ATRIUM HEALTH UNIVERSITY CITY
8800 NORTH TYRON STREET
CHARLOTTE, NC 28262
4
NOVANT HEALTH MATTHEWS MEDICAL CENTER
1500 MATTHEWS TWNSHP PRKWY BOX 3310
MATTHEWS, NC 28106
4
NOVANT HEALTH MINT HILL MEDICAL CENTER
8201 HEALTHCARE LOOP
CHARLOTTE, NC 28215
4
ATRIUM HEALTH LINCOLN
433 MCALISTER RD
LINCOLNTON, NC 28092
5
NOVANT HEALTH BALLANTYNE MEDICAL CENTER
10905 PROVIDENCE ROAD W
CHARLOTTE, NC 28277
Not Available
REBOUND BEHAVIORAL HEALTH
134 EAST REBOUND ROAD
LANCASTER, SC 29720
Not Available

Ratings History for Pelican Health at Charlotte

  Medical Professionals Associated with Pelican Health at Charlotte

These are the doctors who are affiliated with Pelican Health at Charlotte. The data is from the most recent period. Historical data is not available.

  • IMRAN HAQUE ( INTERNAL MEDICINE - HORIZON INTERNAL MEDICINE PLLC )

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of March 01, 2025.

Name Health Inspection Score / Overall Rating
White Oak of Waxhaw
(WAXHAW, NC)
0 / 5:
Westminster Health and Rehab Center
(ROCK HILL, SC)
6 / 5:
Willow Brooke Court at Park Pointe Village
(ROCK HILL, SC)
6.667 / 5:
Jesse Helms Nursing Center
(MONROE, NC)
6.667 / 5:
Willowbrooke Court Sc Ctr at Matthews Glen
(MATTHEWS, NC)
8 / 5:
Rock Hill Post Acute Care Center
(ROCK HILL, SC)
10 / 5:
Peak Resources - Gastonia
(GASTONIA, NC)
10.667 / 4:
The Gardens of Taylor Glen Ret Com
(CONCORD, NC)
11.333 / 4:
Wilora Lake Healthcare Center
(CHARLOTTE, NC)
12.667 / 4:
Mecklenburg Health and Rehabilitation
(CHARLOTTE, NC)
13.333 / 4:
Courtland Terrace
(GASTONIA, NC)
13.333 / 4:
Huntersville Oaks
(HUNTERSVILLE, NC)
15.333 / 4:
Novant Health Presbyterian Medical Center-Snu
(CHARLOTTE, NC)
16 / 4:
Accordius Health at Charlotte
(CHARLOTTE, NC)
19.333 / 4:
Sharon Towers
(CHARLOTTE, NC)
21.333 / 4:
The Greens at Cabarrus
(CONCORD, NC)
23.333 / 5:
White Oak Manor/ Charlotte
(CHARLOTTE, NC)
25.333 / 3:
Briar Creek Health Center
(CHARLOTTE, NC)
26 / 2:
Lakeside Health and Rehab Center
(HUNTERSVILLE, NC)
26.667 / 3:
White Oak Manor - York
(YORK, SC)
29.333 / 3:
Pruitthealth-Town Center
(HARRISBURG, NC)
31.333 / 3:
Brookdale Carriage Club Providence
(CHARLOTTE, NC)
32.667 / 4:
Sardis Oaks
(CHARLOTTE, NC)
36 / 3:
Huntersville Health and Rehab Center
(HUNTERSVILLE, NC)
38 / 3:
Pruitthealth- Rock Hill
(ROCK HILL, SC)
39.667 / 2:
Monroe Rehabilitation Center
(MONROE, NC)
45.333 / 3:
The Stewart Health Center
(CHARLOTTE, NC)
46 / 3:
Lake Park Nursing and Rehabilitation Center
(INDIAN TRAIL, NC)
50.667 / 3:
Matthews Health and Rehab Center
(MATTHEWS, NC)
51.333 / 2:
The Lodge at Wellmore- Tega Cay
(FORT MILL, SC)
52.833 / 3:
Autumn Care of Cornelius
(CORNELIUS, NC)
64 / 2:
Accordius Health at Gastonia
(GASTONIA, NC)
66.667 / 1:
White Oak Manor - Rock Hill
(ROCK HILL, SC)
68.333 / 2:
Accordius Health at Monroe
(MONROE, NC)
71.167 / 2:
Peak Resources - Charlotte
(CHARLOTTE, NC)
74 / 1:
The Greens at Lincolnton
(LINCOLNTON, NC)
74.667 / 1:
Lincolnton Rehabilitation Center
(LINCOLNTON, NC)
77.333 / 2:
Gastonia Health and Rehab Center
(GASTONIA, NC)
78.833 / 1:
Belaire Health Care Center
(GASTONIA, NC)
79.667 / 3:
Asbury Health and Rehabilitation Center
(CHARLOTTE, NC)
84.667 / 3:
Five Oaks Rehabilitation and Care Center
(CONCORD, NC)
86.833 / 1:
Big Elm Retirement and Nursing Centers
(KANNAPOLIS, NC)
90.333 / 2:
Charlotte Health and Rehabilitation Center
(CHARLOTTE, NC)
96.667 / 1:
Royal Park Rehab and Health Ctr of Matthews
(MATTHEWS, NC)
101.667 / 1:
Pelican Health Randolph LLC
(CHARLOTTE, NC)
106 / 2:
Pineville Rehabilitation and Living Ctr
(PINEVILLE, NC)
127.333 / 1:
Pavilion Health Center at Brightmore
(CHARLOTTE, NC)
136.333 / 1:
Cabarrus Health and Rehabilitation
(CONCORD, NC)
141 / 1:
University Place Nursing and Rehabilitation Center
(CHARLOTTE, NC)
144 / 1:
Hunter Woods Nursing and Rehab
(CHARLOTTE, NC)
151.667 / 1:
The Greens at Gastonia
(GASTONIA, NC)
153.333 / 1:
Clear Creek Nursing and Rehabilitation Center
(MINT HILL, NC)
162.333 / 1:
Autumn Care of Marshville
(MARSHVILLE, NC)
173 / 1:
Magnolia Manor - Rock Hill
(ROCK HILL, SC)
182.167 / 1:
Stanley Total Living Center
(STANLEY, NC)
182.667 / 2:
The Ivy at Gastonia LLC
(GASTONIA, NC)
184.667 / 1:
Transitional Health Services of Kannapolis
(KANNAPOLIS, NC)
195.667 / 1:
Pelican Health at Charlotte
(CHARLOTTE, NC)
196.833 / 1:
Accordius Health at Concord
(CONCORD, NC)
228.167 / 1:
Pruitthealth-Union Pointe
(MONROE, NC)
244.333 / 1:
Rockwell Park Rehabilitation and Healthcare Center
(CHARLOTTE, NC)
312.333 / :
The Citadel at Myers Park, LLC
(CHARLOTTE, NC)
342.333 / :
Accordius Health at Midwood, LLC
(CHARLOTTE, NC)
370.833 / 1:

  Our Analysis

Best and Worst Nursing Homes in CHARLOTTE, NC

Here is our analysis of the Best Nursing Homes in CHARLOTTE and Worst Nursing Homes in CHARLOTTE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Pelican Health at Charlotte

A list of all of the registered owners for Pelican Health at Charlotte. This includes direct and indirect owners and managers.

Noted Deficiencies for Pelican Health at Charlotte

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Pelican Health at Charlotte

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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