CONTACT INFORMATION REVIEWS & MORE DATA
The Hills Post Acute
- Date Updated: March 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 1800 OLD TUSTIN AVENUE
SANTA ANA CA 92705 Map - Phone: 714-835-4900
- Website: Click Here
- Medicare Provider Number: 555765
- Participating in Medicare Since: December 01, 2000
- No. of Certified Beds: 174
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $4,893.20
- Complaints Filed: 68
- Accepts: Medicare and Medicaid
About The Hills Post Acute
The Hills Post Acute, located in SANTA ANA, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. The Hills Post Acute offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- The Hills Post Acute is ranked #57 out of 60 facilities within a 10 mile radius and #222 out of 269 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 4.02
(The national average is 3.85 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 25.17% .
- There is no indication of abuse occuring at The Hills Post Acute. (CMS flags facilities where abuse has either happened or is very likely.)
The Hills Post Acute Owner & Operator Information
Business Entity Name:
TUSTIN HILLS HEALTHCARE, INC.
Owners:
- FLAGSTONE HEALTHCARE SOUTH LLC (DIRECT- 100%)
- THE ENSIGN GROUP INC (INDIRECT)
Managers and Directors:
- TYLER ALBRECHTSEN (CORPORATE OFFICER)
- SOON BURNAM (CORPORATE OFFICER)
- CRAIG FITCH (CORPORATE OFFICER)
- CORY MONETTE (OPERATIONAL/MANAGERIAL CONTROL)
- CORY MONETTE (MANAGING EMPLOYEE)
- ADAM WILLITS (CORPORATE DIRECTOR)
The Hills Post Acute Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 1: |
| Quality Rating | 3: |
| Staffing Rating | 3: |
Inspection Scores
| Cycle 1 Score (as of February 08, 2024) | 156 |
| Cycle 2 Score (as of October 18, 2021) | 236 |
| Cycle 3 Score (as of April 13, 2021) | 176 |
| Weighted All Cycles Score | 186 |
Complaints by Residents
This table shows complaints filed by residents in The Hills Post Acute:
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 11/11/2024 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 07/26/2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 07/08/2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 05/30/2024 |
| Allow resident to participate in the development and implementation of his or her person-centered plan of care. | 02/29/2024 |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. | 02/29/2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 02/29/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 02/29/2024 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 02/29/2024 |
| Reasonably accommodate the needs and preferences of each resident. | 02/22/2024 |
| Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | 02/22/2024 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | 02/22/2024 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 02/22/2024 |
| Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | 02/22/2024 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | 02/22/2024 |
| Prepare residents for a safe transfer or discharge from the nursing home. | 02/22/2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 02/22/2024 |
| Plan the resident's discharge to meet the resident's goals and needs. | 02/22/2024 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 02/22/2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 02/22/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 02/22/2024 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | 02/22/2024 |
| Provide safe, appropriate pain management for a resident who requires such services. | 02/22/2024 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | 02/22/2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 02/22/2024 |
| Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | 02/22/2024 |
| Ensure that residents are free from significant medication errors. | 02/22/2024 |
| Dispose of garbage and refuse properly. | 02/22/2024 |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | 01/27/2024 |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | 01/27/2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | 01/27/2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 01/27/2024 |
| Provide and implement an infection prevention and control program. | 01/27/2024 |
| Reasonably accommodate the needs and preferences of each resident. | 12/15/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 12/15/2023 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | 11/09/2023 |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. | 11/09/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 11/09/2023 |
| Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | 11/09/2023 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 10/08/2023 |
| Provide safe and appropriate respiratory care for a resident when needed. | 10/08/2023 |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | 10/08/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 09/08/2023 |
| Provide for the safe, appropriate administration of IV fluids for a resident when needed. | 09/08/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 09/08/2023 |
| Ensure that residents are free from significant medication errors. | 09/08/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 07/14/2023 |
| Reasonably accommodate the needs and preferences of each resident. | 07/14/2023 |
| Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | 07/14/2023 |
| Ensure that residents are fully informed and understand their health status, care and treatments. | 06/01/2023 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 06/01/2023 |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | 05/12/2023 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 05/05/2023 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 05/05/2023 |
| Protect each resident from the wrongful use of the resident's belongings or money. | 03/07/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 03/01/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 12/19/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 12/15/2022 |
| Provide activities to meet all resident's needs. | 12/11/2022 |
| Reasonably accommodate the needs and preferences of each resident. | 11/04/2022 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 11/04/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 10/26/2022 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 10/22/2022 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 09/30/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 09/25/2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 09/25/2022 |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. | 03/18/2022 |
| Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | 03/18/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of The Hills Post Acute spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.41 | 0.60 / 0.67 |
| Case Mix | 0.64 | 0.73 / 0.66 |
| Adjusted | 0.43 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.12 | 1.22 / 0.87 |
| Case Mix | 0.83 | NA / NA |
| Adjusted | 1.17 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.48 | 2.60 / 2.32 |
| Case Mix | 2.21 | NA / NA |
| Adjusted | 2.58 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.54 | 1.82 / 1.53 |
| Physical Therapist (PT) | ||
| Hours | 0.09 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 4.02 | 4.43 / 3.85 |
| Case Mix | 3.68 | 4.20 / 3.83 |
| Adjusted | 4.18 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
25.2%
/
23.8% Worse |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
9.9%
/
11.4% Better |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
3.4%
/
2.2% Worse |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
1.1%
/
1.5% Better |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
14.3%
/
13.0% Worse |
| Percentage of long-stay residents who lose too much weight (qm404) |
4.6%
/
4.7% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
1.1%
/
1.3% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
1.5%
/
1.4% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
3.7%
/
6.3% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.3% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
2.2%
/
1.7% Worse |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
99.8%
/
98.4% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
8.1%
/
10.9% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
99.6%
/
94.3% Better |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
3.7%
/
1.5% Worse |
| Percentage of long-stay residents whose ability to walk independently worsened (qm451) | 23.2% / NA |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
7.4%
/
13.6% Better |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
100.0%
/
98.3% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
96.8%
/
92.6% Better |
| Percentage of long-stay residents with pressure ulcers (qm479) | 4.9% / NA |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) | 17.5% / NA |
Hospitals Near The Hills Post Acute
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near The Hills Post Acute.
The Hills Post Acute is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
ORANGE COUNTY GLOBAL MEDICAL CENTER 1001 NORTH TUSTIN AVENUE SANTA ANA, CA 92705 |
1 |
|
SAN DIMAS COMMUNITY HOSPITAL 1350 W COVINA BLVD SAN DIMAS, CA 91773 |
1 |
|
CHAPMAN GLOBAL MEDICAL CENTER 2601 E CHAPMAN AVE ORANGE, CA 92869 |
1 |
|
GARFIELD MEDICAL CENTER 525 N GARFIELD AVE MONTEREY PARK, CA 91754 |
1 |
|
UCI HEALTH - LOS ALAMITOS 3751 KATELLA AVENUE LOS ALAMITOS, CA 90720 |
1 |
|
COLLEGE MEDICAL CENTER 2776 PACIFIC AVENUE LONG BEACH, CA 90806 |
1 |
|
KAISER FOUNDATION HOSPITAL - DOWNEY 9333 IMPERIAL HIGHWAY DOWNEY, CA 90242 |
2 |
|
MONTEREY PARK HOSPITAL 900 S ATLANTIC BLVD MONTEREY PARK, CA 91754 |
2 |
|
LOS ANGELES GENERAL MEDICAL CENTER 2051 MARENGO ST, ROOM C2K100 LOS ANGELES, CA 90033 |
2 |
|
MONTCLAIR HOSPITAL MEDICAL CENTER 5000 SAN BERNARDINO ST MONTCLAIR, CA 91763 |
2 |
|
UCI HEALTH - PLACENTIA LINDA 1301 N ROSE DRIVE PLACENTIA, CA 92870 |
2 |
|
EMANATE HEALTH INTER-COMMUNITY HOSPITAL 210 W SAN BERNARDINO ROAD COVINA, CA 91723 |
2 |
|
GARDEN GROVE HOSPITAL & MEDICAL CENTER 12601 GARDEN GROVE BLVD GARDEN GROVE, CA 92843 |
2 |
|
UCI HEALTH - FOUNTAIN VALLEY 17100 EUCLID STREET FOUNTAIN VALLEY, CA 92708 |
2 |
|
SAINT FRANCIS MEDICAL CENTER 3630 EAST IMPERIAL HIGHWAY LYNWOOD, CA 90262 |
2 |
|
PIH HEALTH GOOD SAMARITAN HOSPITAL 1225 WILSHIRE BOULEVARD LOS ANGELES, CA 90017 |
2 |
|
COAST PLAZA HOSPITAL 13100 STUDERBAKER ROAD NORWALK, CA 90650 |
2 |
|
LAKEWOOD REGIONAL MEDICAL CENTER 3700 SOUTH ST LAKEWOOD, CA 90712 |
2 |
|
MEMORIALCARE LONG BEACH MEDICAL CENTER 2801 ATLANTIC AVE LONG BEACH, CA 90806 |
2 |
|
ADVENTIST HEALTH WHITE MEMORIAL MONTEBELLO 309 W BEVERLY BLVD MONTEBELLO, CA 90640 |
2 |
Ratings History for The Hills Post Acute
Medical Professionals Associated with The Hills Post Acute
These are the doctors who are affiliated with The Hills Post Acute. The data is from the most recent period. Historical data is not available.
- ALI SHAHVERDIANI ( INTERNAL MEDICINE - ACCESS COMMUNITY HEALTH CENTER )
- ORLANDO COLLADO ( FAMILY PRACTICE - CARECONNECTMD CA PC )
- ALEX HASHEMI ( INTERNAL MEDICINE - NEW FOUNDATION MEDICAL INC )
- OCTAVIANO ROGES ( FAMILY PRACTICE - SOUTHERN CALIFORNIA ELECTROPHYSIOLOGY ASSOCIATES, INC. )
- SASAN SALMI ( INTERNAL MEDICINE - ALEX ZAND, MD A PROFESSIONAL CORPORATION )
- ROBERT SCHREIMAN ( FAMILY PRACTICE - ACCESS COMMUNITY HEALTH CENTER )
- RAOUF KAYALEH ( INTERNAL MEDICINE )
- SAMANTHA VON INS ( FAMILY PRACTICE )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of March 01, 2025.
Our Analysis
Best and Worst Nursing Homes in SANTA ANA, CA
Here is our analysis of the Best Nursing Homes in SANTA ANA and Worst Nursing Homes in SANTA ANA so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for The Hills Post Acute
A list of all of the registered owners for The Hills Post Acute. This includes direct and indirect owners and managers.
Noted Deficiencies for The Hills Post Acute
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for The Hills Post Acute
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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