CONTACT INFORMATION REVIEWS & MORE DATA

The Highlands Guest Care Center

Date Updated: October 01, 2024
CMS Overall 5-Star Rating:
Address: 9009 FOREST LN
DALLAS TX 75243 Map
Phone: 972-783-1771
Website: Click Here
Medicare Provider Number: 675447
Participating in Medicare Since: January 26, 1995
No. of Certified Beds: 116
No. of Residents: N/A
Occupancy: N/A
Amount Fined: $0.00
Complaints Filed: 1
Accepts: Medicare and Medicaid

About The Highlands Guest Care Center

The Highlands Guest Care Center, located in DALLAS, TX, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. The Highlands Guest Care Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

The Highlands Guest Care Center is ranked #19 out of 62 facilities within a 10 mile radius and #40 out of 146 facilities within a 25 mile radius. See Ranking Report
Review Specific City Measures
CMS 5-Star Overall Rating is (3 out of 5):
Current Trend: Worsening
Total Nursing Hours Spent Per Resident Per Day: 3.01
(The national average is 3.84 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 17.59% .
There is no indication of abuse occuring at The Highlands Guest Care Center. (CMS flags facilities where abuse has either happened or is very likely.)

The Highlands Guest Care Center Owner & Operator Information

Business Entity Name:

NOCONA HOSPITAL DISTRICT

Owners:

NOCONA HOSPITAL DISTRICT (DIRECT- 100%)

Managers and Directors:

KATUSABE DICKSON (MANAGING EMPLOYEE)
GREG MEEKINS (DIRECTOR)
THE HIGHLANDS GUEST CARE CENTER LLC (OPERATIONAL/MANAGERIAL CONTROL)

The Highlands Guest Care Center Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	3:
Health Inspection Rating	4:
Quality Rating	4:
Staffing Rating	1:

Inspection Scores

Cycle 1 Score (as of August 24, 2023)	40
Cycle 2 Score (as of July 08, 2022)	48
Cycle 3 Score (as of April 15, 2021)	24
Weighted All Cycles Score	40

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of The Highlands Guest Care Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.35	0.41 / 0.67
Case Mix	0.65	0.64 / 0.66
Adjusted	0.36	NA / NA
Licensed Practical Nurse (LPN)
Hours	0.92	1.00 / 0.88
Case Mix	0.85	NA / NA
Adjusted	0.94	NA / NA
Certified Nursing Assistants (CNA)
Hours	1.75	1.96 / 2.29
Case Mix	2.22	NA / NA
Adjusted	1.79	NA / NA
Total Licensed Staff
Hours	1.27	1.41 / 1.55
Physical Therapist (PT)
Hours	0.06	0.07 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours	3.01	3.37 / 3.84
Case Mix	3.72	3.66 / 3.82
Adjusted	3.09	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	17.6% / 24.5% Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	5.5% / 12.2% Better
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	3.5% / 1.9% Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	1.9% / 1.9% Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	26.3% / 16.6% Worse
Percentage of long-stay residents who lose too much weight (qm404)	2.4% / 4.6% Better
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405)	56.3% / 53.4% Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	2.2% / 1.1% Worse
Percentage of long-stay residents with a urinary tract infection (qm407)	0.0% / 1.0% Better
Percentage of long-stay residents who have depressive symptoms (qm408)	0.7% / 4.7% Better
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.0% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	2.6% / 3.4% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	100.0% / 97.1% Better
Percentage of long-stay residents who received an antipsychotic medication (qm419)	6.9% / 8.7% Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	98.7% / 89.4% Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	0.0% / 1.5% Better
Percentage of long-stay residents whose ability to move independently worsened (qm451)	18.8% / 12.7% Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	17.8% / 23.1% Better
Percentage of high risk long-stay residents with pressure ulcers (qm453)	10.7% / 6.7% Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	96.9% / 97.6% Worse
Percentage of short-stay residents who made improvements in function (qm471)	81.1% / 70.0% Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	59.2% / 84.5% Worse

Hospitals Near The Highlands Guest Care Center

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near The Highlands Guest Care Center.

The Highlands Guest Care Center is near several hospitals, each with its own rating based on overall performance:

Hospital	5-Star Overall Rating
BAYLOR SCOTT & WHITE MEDICAL CENTER-WHITE ROCK 9440 POPPY DRIVE DALLAS, TX 75218	1
PARKLAND HEALTH & HOSPITAL SYSTEM 5200 HARRY HINES BLVD DALLAS, TX 75235	2
TEXAS HEALTH ARLINGTON MEMORIAL HOSPITAL 800 W RANDOL MILL RD ARLINGTON, TX 76012	2
MEDICAL CITY LAS COLINAS 6800 N MACARTHUR BLVD IRVING, TX 75039	2
SANA HEALTHCARE CARROLLTON D/B/A CARROLLTON REGIONAL MEDICAL CENTER 4343 NORTH JOSEY LANE CARROLLTON, TX 75010	2
MEDICAL CITY ARLINGTON 3301 MATLOCK ROAD ARLINGTON, TX 76015	2
CRESCENT MEDICAL CENTER LANCASTER 2600 WEST PLEASANT RUN ROAD LANCASTER, TX 75146	2
BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE 231 SOUTH COLLINS ROAD SUNNYVALE, TX 75182	2
MEDICAL CITY PLANO 3901 W 15TH ST PLANO, TX 75075	3
MEDICAL CENTER OF MCKINNEY 4500 MEDICAL CENTER DRIVE MCKINNEY, TX 75069	3
DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) 4500 S. LANCASTER ROAD DALLAS, TX 75216	3
MEDICAL CITY DALLAS HOSPITAL 7777 FOREST LANE DALLAS, TX 75230	3
METHODIST DALLAS MEDICAL CENTER 1441 NORTH BECKLEY AVENUE DALLAS, TX 75203	3
METHODIST MANSFIELD MEDICAL CENTER 2700 E BROAD STREET MANSFIELD, TX 76063	3
BAYLOR SCOTT & WHITE MEDICAL CENTER - FRISCO 5601 WARREN PARKWAY FRISCO, TX 75034	3
TEXAS HEALTH PRESBYTERIAN HOSPITAL PLANO 6200 W PARKER RD PLANO, TX 75093	3
METHODIST RICHARDSON MEDICAL CENTER 2831 E PRESIDENT GEORGE BUSH HIGHWAY RICHARDSON, TX 75082	3
BAYLOR SCOTT AND WHITE MEDICAL CENTER LAKE POINTE 6800 SCENIC DR ROWLETT, TX 75088	3
METHODIST CHARLTON MEDICAL CENTER 3500 W WHEATLAND ROAD DALLAS, TX 75237	3
TEXAS HEALTH HARRIS METHODIST HURST-EULESS-BEDFORD 1600 HOSPITAL PARKWAY BEDFORD, TX 76022	3

Ratings History for The Highlands Guest Care Center

Medical Professionals Associated with The Highlands Guest Care Center

These are the doctors who are affiliated with The Highlands Guest Care Center. The data is from the most recent period. Historical data is not available.

JAMAL LONE ( INTERNAL MEDICINE - PERIOPERATIVE AND TRANSITIONAL MEDICINE GROUP PLLC )
NUMAN JAHANGIR ( INTERNAL MEDICINE - CEP AMERICA-ILLINOIS HOSPITALISTS, LLP )
EPHRAIM KENG ( INTERNAL MEDICINE - PREMIER INTERNISTS OF NORTH TEXAS, PLLC )
AHSAN RIAZ ( GENERAL PRACTICE - HOSPITALIST INTERNISTS ASSOCIATES, PLLC )

Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of October 01, 2024.

Name	Health Inspection Score / Overall Rating
The Plaza at Edgemere (DALLAS, TX)	7.333 / 5:
Highland Meadows Health and Rehab (ROCKWALL, TX)	9.333 / 5:
Good Samaritan Society -- Lake Forest Village (DENTON, TX)	11.333 / 5:
Pure Health Transitional Care at Texas Health Pres (DALLAS, TX)	12 / 5:
The Legacy Midtown Park (DALLAS, TX)	12 / 5:
C C Young Memorial Home (DALLAS, TX)	12.667 / 5:
Grapevine Medical Lodge (GRAPEVINE, TX)	14 / 5:
Ventana By Buckner (DALLAS, TX)	16 / 5:
Beltline Healthcare Center (GARLAND, TX)	16 / 5:
Christian Care Center (MESQUITE, TX)	17.333 / 5:
Villages of Lake Highlands (DALLAS, TX)	19.333 / 5:
Continuing Care at Highland Springs (DALLAS, TX)	19.333 / 5:
Farmersville Health and Rehabilitation (FARMERSVILLE, TX)	20 / 3:
Irving Nursing and Rehabilitation (IRVING, TX)	21.333 / 3:
Ridgecrest Healthcare and Rehabilitation Center (FORNEY, TX)	22 / 5:
Lexington Medical Lodge (FARMERSVILLE, TX)	22.667 / 3:
Desoto Ltc Partners, Inc (DESOTO, TX)	24 / 4:
San Remo (RICHARDSON, TX)	24 / 4:
La Dora Nursing and Rehabilitation Center (BEDFORD, TX)	25.333 / 5:
Life Care Center of Plano (PLANO, TX)	26 / 4:
Caraday Mesquite (MESQUITE, TX)	26.667 / 4:
Arbrook Plaza (ARLINGTON, TX)	27.333 / 4:
Walnut Place (DALLAS, TX)	27.333 / 4:
The Madison On Marsh (CARROLLTON, TX)	27.333 / 5:
North Park Health and Rehabilitation Center (MCKINNEY, TX)	27.333 / 3:
The Lennwood Nursing and Rehabilitation (DALLAS, TX)	30.667 / 3:
Autumn Leaves (DALLAS, TX)	31.333 / 5:
Prestonwood Rehabilitation and Nursing Center Inc (PLANO, TX)	32.667 / 5:
Denton Rehabilitation and Nursing Center (DENTON, TX)	32.667 / 5:
Forum Parkway Health and Rehabilitation (BEDFORD, TX)	33.333 / 5:
Belterra Health and Rehab (MCKINNEY, TX)	33.333 / 4:
Good Samaritan Society-Denton Village (DENTON, TX)	34.667 / 5:
Bedford Wellness and Rehabilitation (BEDFORD, TX)	36 / 4:
The Legacy at Willow Bend (PLANO, TX)	37.333 / 3:
Cottonwood Nursing and Rehabilitation (DENTON, TX)	37.333 / 4:
The Belmont at Twin Creeks (ALLEN, TX)	38.667 / 4:
Heritage Gardens Rehabilitation and Healthcare (CARROLLTON, TX)	39.333 / 4:
Mckinney Healthcare and Rehabilitation Center (MCKINNEY, TX)	39.333 / 5:
Edgewood Rehabilitation and Care Center (MESQUITE, TX)	40 / 3:
The Highlands Guest Care Center (DALLAS, TX)	40 / 3:
Stonemere Rehabilitation Center (FRISCO, TX)	40 / 3:
Lakewest Rehabilitation and Skilled Care (DALLAS, TX)	40.667 / 2:
Traymore Nursing Center (DALLAS, TX)	40.667 / 3:
Rowlett Health and Rehabilitation Center (ROWLETT, TX)	40.667 / 3:
Signature Pointe (DALLAS, TX)	41.333 / 3:
City of Ennis Dba Broadmoor Medical Lodge (ROCKWALL, TX)	43.333 / 2:
Heritage at Turner Park Health and Rehab (GRAND PRAIRIE, TX)	44 / 3:
Town East Rehabilitation and Healthcare Center (MESQUITE, TX)	44 / 3:
The Villages On Macarthur (IRVING, TX)	44.667 / 4:
The Manor at Seagoville (SEAGOVILLE, TX)	46 / 3:
Princeton Medical Lodge (PRINCETON, TX)	46 / 2:
The Villa at Mountain View (DALLAS, TX)	46.667 / 4:
Bear Creek Nursing and Rehabilitation (GRAPEVINE, TX)	47.333 / 3:
The Pavilion at Creekwood (MANSFIELD, TX)	48.667 / 2:
Balch Springs Nursing Home (BALCH SPRINGS, TX)	48.667 / 2:
Palomino Place (MESQUITE, TX)	48.667 / 2:
Victoria Gardens of Allen (ALLEN, TX)	48.667 / 2:
The Reserve at Richardson (RICHARDSON, TX)	50.5 / 3:
Parkwood Healthcare Community (BEDFORD, TX)	50.667 / 4:
Simpson Place (DALLAS, TX)	52 / 1:
Greenbrier Health Care Center (ARLINGTON, TX)	53.167 / 3:
Mesquite Tree Nursing Center (MESQUITE, TX)	53.333 / 3:
Brentwood Place Three (DALLAS, TX)	53.333 / 2:
Vista Ridge Nursing and Rehabilitation Center (LEWISVILLE, TX)	54 / 3:
The Healthcare Resort of Plano (PLANO, TX)	54 / 3:
Crestview Court (CEDAR HILL, TX)	54.667 / 3:
Cottonwood Creek Healthcare Community (RICHARDSON, TX)	54.667 / 3:
Cross Timbers Rehabilitation and Healthcare Center (FLOWER MOUND, TX)	54.667 / 4:
Presbyterian Village North Special Care Ctr (DALLAS, TX)	55.667 / 5:
Victoria Gardens of Frisco (FRISCO, TX)	55.833 / 2:
Golden Acres Living and Rehabilitation Center (DALLAS, TX)	56 / 2:
Westridge Nursing and Rehabilitation (LANCASTER, TX)	56.667 / 2:
Methodist Transitional Care Center-Desoto LLC (DESOTO, TX)	60.5 / 4:
The Park In Plano (PLANO, TX)	60.667 / 2:
Carrara (PLANO, TX)	61.333 / 2:
Hollymead (FLOWER MOUND, TX)	61.833 / 4:
Hurst Plaza Nursing and Rehab (HURST, TX)	62.667 / 3:
Prairie Estates (FRISCO, TX)	63 / 4:
Collinwood Nursing and Rehabilitation (PLANO, TX)	63.5 / 2:
Brentwood Place Four (DALLAS, TX)	64 / 2:
Rambling Oaks Courtyard Extensive Care Community (HIGHLAND VILLAGE, TX)	64.333 / 3:
Matlock Place Health and Rehabilitation Center (ARLINGTON, TX)	70.667 / 1:
Town Hall Estates Arlington Inc (ARLINGTON, TX)	71.333 / 3:
Carrollton Health and Rehabilitation Center (CARROLLTON, TX)	72 / 2:
Windsor Gardens (LANCASTER, TX)	72.5 / 3:
The Laurenwood Nursing and Rehabilitation (DUNCANVILLE, TX)	73.333 / 1:
Beacon Harbor Healthcare and Rehabilitation (ROCKWALL, TX)	74 / 2:
Brookhaven Nursing and Rehabilitation Center (CARROLLTON, TX)	74.667 / 2:
The Rehabilitation and Wellness Centre of Dallas LLC (DALLAS, TX)	76 / 1:
Fair Park Health and Rehabilitation Center (DALLAS, TX)	77 / 2:
Mansfield Medical Lodge (MANSFIELD, TX)	77.5 / 1:
Remington Transitional Care of Richardson (RICHARDSON, TX)	77.833 / 2:
Cheyenne Medical Lodge (MESQUITE, TX)	78.667 / 1:
Le Reve Rehabilitation and Memory Care (DALLAS, TX)	79.167 / 1:
Cedar Hill Healthcare Center (CEDAR HILL, TX)	79.833 / 1:
Five Points at Lake Highlands Nursing and Rehab (DALLAS, TX)	80 / 2:
Arapaho Rehabilitation and Care Center (RICHARDSON, TX)	80 / 1:
Five Points Nursing and Rehabilitation (DESOTO, TX)	83.667 / 1:
The Renaissance at Kessler Park (DALLAS, TX)	84.333 / 2:
The Plaza at Richardson (RICHARDSON, TX)	87.333 / 1:
Northgate Plaza (IRVING, TX)	90 / 2:
Lake Village Nursing and Rehabilitation Center (LEWISVILLE, TX)	91.333 / 1:
Las Brisas Rehabilitation and Wellness Suites (IRVING, TX)	93 / 2:
Interlochen Health and Rehabilitation Center (ARLINGTON, TX)	95.667 / 1:
Lindan Park Care Center LP (RICHARDSON, TX)	97 / 1:
Advanced Health and Rehab Center of Garland (GARLAND, TX)	99.833 / 1:
Brentwood Place One (DALLAS, TX)	100.667 / 1:
Garnet Hill Rehabilitation and Skilled Care (WYLIE, TX)	102.667 / 2:
Brentwood Place Two (DALLAS, TX)	107 / 2:
Landmark of Plano Rehabilitation and Nursing Cente (PLANO, TX)	107 / 1:
Winters Park Nursing and Rehabilitation Center (GARLAND, TX)	107.667 / 1:
The Villages of Dallas (DALLAS, TX)	116.333 / 2:
Pleasant Valley Healthcare and Rehabilitation Cent (GARLAND, TX)	117 / 2:
Baybrooke Village Care and Rehab Center (MCKINNEY, TX)	119.667 / 2:
Purehealth Transitional Care at Thr Arlington (ARLINGTON, TX)	121.833 / 3:
Garland Nursing and Rehabilitation (GARLAND, TX)	126.167 / 1:
Founders Plaza Nursing and Rehab (WYLIE, TX)	132.167 / 2:
Remarkable Healthcare of Prestonwood (CARROLLTON, TX)	134.5 / 1:
Birchwood of Grapevine (GRAPEVINE, TX)	136.167 / 1:
Vintage Health Care Center (DENTON, TX)	137 / 1:
Sandy Lake Rehabilitation and Care Center (COPPELL, TX)	137.667 / 1:
Legend Oaks Healthcare and Rehabilitation Garland (GARLAND, TX)	141.833 / 1:
Williamsburg Village Healthcare Campus (DESOTO, TX)	163.5 / 1:
Millbrook Healthcare and Rehabilitation Center (LANCASTER, TX)	164.333 / 1:
University Rehabilitation Center (DENTON, TX)	168 / 1:
Lancaster Ltc Partners Inc (LANCASTER, TX)	177.833 / 1:
Park Village Healthcare and Rehabilitation (DESOTO, TX)	180.333 / 1:
Willowbend Nursing and Rehabilitation Center (MESQUITE, TX)	182.167 / 1:
Park Manor of Mckinney (MCKINNEY, TX)	206.833 / 1:
Treemont Healthcare and Rehabilitation Center (DALLAS, TX)	207.167 / 1:
Rockwall Nursing Care Center (ROCKWALL, TX)	210.5 / 1:
Accel at Willow Bend (PLANO, TX)	210.667 / 1:
The Meadows Health and Rehabilitation Center (DALLAS, TX)	220.167 / 1:
Oakmont Guest Care Center (HURST, TX)	237 / 1:
Avante Rehabilitation Center (IRVING, TX)	238.667 / 1:
Mansfield Nursing and Rehabilitation Center (MANSFIELD, TX)	249.667 / 2:
Coral Rehabilitation and Nursing of Arlington (ARLINGTON, TX)	252.167 / 1:
Arlington Residence and Rehabilitation Center (ARLINGTON, TX)	260 / 1:
Ashford Hall (IRVING, TX)	274 / 1:
Corinth Rehabilitation Suites On The Parkway (CORINTH, TX)	296.333 / 1:
South Dallas Nursing and Rehabilitation (DALLAS, TX)	317.167 / 1:
Forest Park Nursing and Rehabilitation (DALLAS, TX)	317.5 / 1:
The Hillcrest of North Dallas (DALLAS, TX)	327 / 1:
Duncanville Healthcare and Rehabilitation Center (DUNCANVILLE, TX)	348.333 / 1:
Skyline Nursing Center (DALLAS, TX)	378.667 / 1:
Westpark Rehabilitation and Living (EULESS, TX)	461.667 / 1:

Our Analysis

Best and Worst Nursing Homes in DALLAS, TX

Here is our analysis of the Best Nursing Homes in DALLAS and Worst Nursing Homes in DALLAS so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for The Highlands Guest Care Center

A list of all of the registered owners for The Highlands Guest Care Center. This includes direct and indirect owners and managers.

Noted Deficiencies for The Highlands Guest Care Center

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for The Highlands Guest Care Center

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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