CONTACT INFORMATION REVIEWS & MORE DATA

The Concierge

  • Date Updated:  August 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  2310 SOUTH ELDRIDGE PARKWAY
    HOUSTON TX 77077 Map
  • Phone:  281-558-3900
  • Website:   Click Here
  • Medicare Provider Number:  676066
  • Participating in Medicare Since:  October 05, 2005
  • No. of Certified Beds:  114
  • No. of Residents:   73
  • Occupancy:   49.32% ( as of 08/11/2024 )
  • Amount Fined:  $75,628.41
  • Complaints Filed:   7

  About The Concierge

The Concierge, located in HOUSTON, TX, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is located not in a hospital. The Concierge offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • The Concierge is ranked #24 out of 33 facilities within a 10 mile radius and #82 out of 99 facilities within a 25 mile radius. See Ranking Report
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Worsening
  • Total Nursing Hours Spent Per Resident Per Day: 4.19
    (The national average is 3.80 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 27.35% .
  •    There is no indication of abuse occuring at The Concierge. (CMS flags facilities where abuse has either happened or is very likely.)

  The Concierge Owner & Operator Information

Business Entity Name:

CONCIERGE PARK LP

Owners:

Managers and Directors:

  The Concierge Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 4:
Staffing Rating 4:

Inspection Scores

Cycle 1 Score (as of February 20, 2024) 378
Cycle 2 Score (as of January 05, 2023) 4
Cycle 3 Score (as of October 21, 2021) 12
Weighted All Cycles Score 192

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of The Concierge spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.85 0.40 / 0.66
Case Mix 0.65 0.63 / 0.66
Adjusted 0.86 NA / NA
Licensed Practical Nurse (LPN)
Hours 1.21 1.00 / 0.88
Case Mix 0.86 NA / NA
Adjusted 1.22 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.14 1.92 / 2.26
Case Mix 2.22 NA / NA
Adjusted 2.16 NA / NA
Total Licensed Staff
Hours 2.06 1.39 / 1.54
Physical Therapist (PT)
Hours 0.00 0.07 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 4.19 3.31 / 3.80
Case Mix 3.74 3.61 / 3.79
Adjusted 4.24 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
27.3% / 22.7%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
9.5% / 11.5%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 9.7% / 16.6%
Better
Percentage of long-stay residents who lose too much weight (qm404) 5.3% / 4.6%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) Not Available
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.1% / 1.1%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 0.0% / 1.1%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 0.0% / 5.0%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.0%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 1.0% / 3.4%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 99.0% / 96.9%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 1.0% / 8.9%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 98.8% / 88.5%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 0.4% / 1.5%
Better
Percentage of long-stay residents whose ability to move independently worsened (qm451) 18.9% / 12.7%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 21.0% / 22.8%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 15.6% / 6.7%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 81.1% / 97.5%
Worse
Percentage of short-stay residents who made improvements in function (qm471) 58.0% / 70.0%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 72.1% / 83.3%
Worse

  Hospitals Near The Concierge

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near The Concierge.

This information is based on the most recent Hospital data. Historical data is not available.

We did not find any hospitals near The Concierge.

Ratings History for The Concierge

  Medical Professionals Associated with The Concierge

These are the doctors who are affiliated with The Concierge. The data is from the most recent period. Historical data is not available.

  Local Nursing Homes

Below is a list of nursing homes in near The Concierge (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon (  ) to the home to indicate this.)

The data is based on the dataset as of August 01, 2024.

Name Health Inspection Score / Overall Rating
The Methodist Hospital Snf
(HOUSTON, TX)
8 / 5:
Oak Bend Medical Center
(RICHMOND, TX)
11.333 / 5:
Sharpview Residence and Rehabilitation Center
(HOUSTON, TX)
14 / 5:
Mason Creek Transitional Care of Katy
(KATY, TX)
14.667 / 5:
Cypress Pointe Health and Wellness
(HOUSTON, TX)
14.667 / 5:
Fall Creek Rehabilitation and Healthcare Center
(HUMBLE, TX)
15.333 / 4:
West Oaks Nursing and Rehab Center
(HOUSTON, TX)
17.333 / 5:
Legend Oaks Healthcare and Rehabilitation Center -
(HOUSTON, TX)
17.333 / 5:
Bayou Manor
(HOUSTON, TX)
18 / 4:
St Dominic Village Nursing Home
(HOUSTON, TX)
18.667 / 5:
North Houston Transitional Care
(HOUSTON, TX)
20 / 3:
Tuscany Village
(PEARLAND, TX)
20.667 / 4:
The Heights of Tomball
(TOMBALL, TX)
20.667 / 4:
Paradigm at The Brazos
(RICHMOND, TX)
22 / 5:
Park Manor of Quail Valley
(MISSOURI CITY, TX)
22.667 / 3:
Oakmont Healthcare and Rehabilitation Center of Ka
(KATY, TX)
24 / 3:
Park Manor of Cyfair
(HOUSTON, TX)
24 / 3:
Lawrence Street Health Care Center
(TOMBALL, TX)
24.667 / 3:
Treemont Health Care Center
(HOUSTON, TX)
25.333 / 3:
Ignite Medical Resort Katy, LLC
(KATY, TX)
25.333 / 4:
Spjst Rest Home No 2
(NEEDVILLE, TX)
26 / 4:
Seven Acres Jewish Senior Care Services, Inc
(HOUSTON, TX)
26 / 4:
Richard A. Anderson (state of Texas Veterans Land
(HOUSTON, TX)
27.333 / 5:
Parkway Place
(HOUSTON, TX)
28 / 5:
The Buckingham
(HOUSTON, TX)
28.667 / 4:
Misty Willow Healthcare and Rehabilitation Center
(HOUSTON, TX)
28.667 / 4:
The Rehab Suites at Magnolia Crossing
(HOUSTON, TX)
30 / 5:
Sterling Oaks Rehabilitation
(KATY, TX)
31.333 / 4:
Harmony Care at Golfcrest
(HOUSTON, TX)
32 / 3:
Continuing Care at Eagles Trace
(HOUSTON, TX)
32 / 5:
Falcon Point Post Acute
(KATY, TX)
32.667 / 4:
West Janisch Health Care Center
(HOUSTON, TX)
33.333 / 4:
Highland Park Care Center
(HOUSTON, TX)
33.333 / 3:
The Crescent
(SUGAR LAND, TX)
36 / 3:
Mememorial City Nursing and Rehabilitation Center
(HOUSTON, TX)
36 / 5:
Capstone Healthcare Estates at Veterans Memorial
(HOUSTON, TX)
37.333 / 3:
The Lev Attown Park
(HOUSTON, TX)
40 / 3:
The Vosswood Nursing Center
(HOUSTON, TX)
41.167 / 3:
Sugar Land Health Care Center
(SUGAR LAND, TX)
41.333 / 3:
Brookshire Residence and Rehabilitation Center
(BROOKSHIRE, TX)
42 / 2:
Deerbrook Skilled Nursing and Rehab Center
(HUMBLE, TX)
42 / 2:
Fort Bend Healthcare Center
(ROSENBERG, TX)
42.333 / 3:
Houston Transitional Care
(HOUSTON, TX)
42.333 / 3:
Copperfield Healthcare and Rehabilitation
(HOUSTON, TX)
44 / 4:
Crimson Heights Health and Wellness
(HUMBLE, TX)
44 / 3:
Holly Hall
(HOUSTON, TX)
45.333 / 4:
The Colonnades at Reflection Bay
(PEARLAND, TX)
46 / 2:
Regent Care Center of Kingwood
(KINGWOOD, TX)
48 / 3:
Ashford Gardens
(HOUSTON, TX)
50.5 / 4:
The Hallmark
(HOUSTON, TX)
52 / 3:
Willow Creek Lodge
(TOMBALL, TX)
52.667 / 2:
Solera at West Houston
(HOUSTON, TX)
54.667 / 2:
Thrive Rehabilitation of Pearland
(PEARLAND, TX)
55 / 3:
Champions Healthcare at Willowbrook
(HOUSTON, TX)
55 / 3:
Focused Care at Humble
(HUMBLE, TX)
55.333 / 3:
Brookdale Galleria
(HOUSTON, TX)
57.333 / 3:
Park Manor of Tomball
(TOMBALL, TX)
58.667 / 3:
Caraday of Houston
(HOUSTON, TX)
59.167 / 2:
Courtyard Nursing and Rehabilitation
(HOUSTON, TX)
60.833 / 2:
Garden Terrace Alzheimer's Center of Excellence
(HOUSTON, TX)
62.833 / 3:
Birchwood of Golfcrest
(HOUSTON, TX)
63 / 2:
Clarewood House Extended Care Center
(HOUSTON, TX)
65.333 / 2:
West Houston Rehabilitation and Healthcare Center
(HOUSTON, TX)
66.167 / 2:
Chelsea Gardens
(MISSOURI CITY, TX)
69 / 2:
Northwest Health and Rehabilitation Center
(HOUSTON, TX)
69 / 1:
Focused Care at Westwood
(HOUSTON, TX)
80.167 / 1:
Heritage Park of Katy Nursing and Rehabilitation
(KATY, TX)
81.167 / 1:
The Medical Resort at Sugar Land
(SUGAR LAND, TX)
81.667 / 1:
Capstone Healthcare Estates On Orem
(HOUSTON, TX)
97.833 / 2:
Park Manor of Humble
(HUMBLE, TX)
114.833 / 2:
Cascades at Jacinto Rehab LP
(HOUSTON, TX)
121.167 / 2:
Eagle Crest Rapid Recovery
(HOUSTON, TX)
122.333 / 2:
Villa Toscana at Cypress Woods
(HOUSTON, TX)
122.5 / 2:
Cypress Creek Rehabilitation and Healthcare Center
(CYPRESS, TX)
123.167 / 1:
The Heights of North Houston
(HOUSTON, TX)
125.167 / 2:
Windsor Quail Valley Post-Acute Healthcare
(MISSOURI CITY, TX)
129.833 / 2:
Windsor Houston
(HOUSTON, TX)
130.667 / 1:
Richmond Health Care Center
(RICHMOND, TX)
133.167 / 1:
Laurel Court
(ALVIN, TX)
139 / 1:
Casa Azul Skilled Nursing and Rehabilitation
(KATY, TX)
162.5 / 1:
Winchester Lodge Healthcare Center
(ALVIN, TX)
167.667 / 1:
The Concierge
(HOUSTON, TX)
192.333 / 1:
Oasis at Galleria LLC
(HOUSTON, TX)
198.833 / 1:
Park Manor of Cypress Station
(HOUSTON, TX)
205.167 / 2:
Cambridge Health and Rehabilitation Center
(RICHMOND, TX)
214.167 / 1:
Park Manor of Westchase
(HOUSTON, TX)
216.333 / 1:
Paradigm at Westbury
(HOUSTON, TX)
224.833 / 1:
Afton Oaks Nursing Center
(HOUSTON, TX)
228.833 / 1:
Spring Branch Transitional Care Center
(HOUSTON, TX)
297.833 / :
Paradigm at First Colony
(MISSOURI CITY, TX)
305.5 / 1:
Oasis at Pearland
(PEARLAND, TX)
314.667 / 1:
Arden Wood
(HOUSTON, TX)
334 / 1:
Rosenberg Health and Rehabilitation Center
(ROSENBERG, TX)
339 / 1:
Focused Care at Beechnut
(HOUSTON, TX)
347.333 / 1:
Fallbrook Rehabilitation and Care Center
(HOUSTON, TX)
353.5 / 1:
Terra Bella Health and Wellness Suites
(HOUSTON, TX)
406.833 / 1:
Paradigm at Woodwind Lakes
(HOUSTON, TX)
495.167 / :
University Place Nursing Center
(HOUSTON, TX)
541.333 / 1:
Oakmont Healthcare and Rehabilitation Center of Hu
(HUMBLE, TX)
613.167 / 1:

  Our Analysis

Best and Worst Nursing Homes in HOUSTON, TX

Here is our analysis of the Best Nursing Homes in HOUSTON and Worst Nursing Homes in HOUSTON so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for The Concierge

A list of all of the registered owners for The Concierge. This includes direct and indirect owners and managers.

Noted Deficiencies for The Concierge

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for The Concierge

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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