CONTACT INFORMATION REVIEWS & MORE DATA

HARRINGTON MEMORIAL HOSPITAL-1 Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  100 SOUTH STREET, SOUTHBRIDGE, MA 01550
  • Phone:  (508) 765-9771
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   62%

  About HARRINGTON MEMORIAL HOSPITAL-1

HARRINGTON MEMORIAL HOSPITAL-1 is a Acute Care Hospitals. It is in SOUTHBRIDGE, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220019. It does provide emergency services. There are 477 medical professionals and 93 doctor groups affiliated with the hospital. On average at HARRINGTON MEMORIAL HOSPITAL-1, emergency patients were charged $19,807. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARRINGTON MEMORIAL HOSPITAL-1 to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 38 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 21 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HARRINGTON MEMORIAL HOSPITAL-1, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HARRINGTON MEMORIAL HOSPITAL-1 provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HARRINGTON MEMORIAL HOSPITAL-1: Not Available

Detailed table for spending and period for patients at HARRINGTON MEMORIAL HOSPITAL-1:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $103
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $29
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $30
Carrier (1 to 3 days Prior to Index Hospital Admission) $635
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $8,641
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $872
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $722
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $67
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,790
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $807
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,715
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $76
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,269
Total (Complete Episode) $19,807

Infection Rates at HARRINGTON MEMORIAL HOSPITAL-1

These measures show how often patients at HARRINGTON MEMORIAL HOSPITAL-1 contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.64 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,664.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.14 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,311.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.69 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 22.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.56 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 28,547.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.67 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.68 / Better
Clostridium Difficile (C.Diff): Patient Days 28,547.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 9.76 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.21 / Better

How HARRINGTON MEMORIAL HOSPITAL-1 Compares to Other Similar Facilities

This is how HARRINGTON MEMORIAL HOSPITAL-1 compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SOUTHBRIDGE, MA

Worst Hospitals in SOUTHBRIDGE, MA

Percentages of Complications and Deaths at HARRINGTON MEMORIAL HOSPITAL-1

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 18% SAME
Death rate for stroke patients 12.5% SAME
Pressure ulcer rate 1.14% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.74% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 13.51% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.54% SAME
Postoperative sepsis rate 5.91% SAME
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.36% SAME

Skilled Nursing Facilities Near HARRINGTON MEMORIAL HOSPITAL-1

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HARRINGTON MEMORIAL HOSPITAL-1 ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Davis Place 5:
Westview Health Care Center 5:
Quaboag Rehabilitation and Skilled Care Facility 5:
Lutheran Rehabilitation and Skilled Care Center 5:
Whittier Westborough Transitional Care Unit 5:
Shrewsbury Rehabilitation and Nursing at Southgate 5:
Knollwood Nursing Center 5:
Oakdale Rehabilitation and Skilled Nursing Center 5:
Pierce Memorial Baptist Home, Inc. 4:
Vernon Rehabilitation and Healthcare Center 4:
Matulaitis Nursing Home 4:
Overlook Nursing and Rehabilitation Center 4:
Evergreen Center For Health and Rehabilitation 4:
Vantage at Hampden LLC 4:
Overlook Masonic Health Center 4:
Life Care Center of Wilbraham 4:
Palmer Healthcare Center 4:
St Mary Health Care Center 4:
Christopher House of Worcester 4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro 4:
Notre Dame Long Term Care Center 4:
Holy Trinity Eastern Orthodox N and R Center 4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro 4:
Coleman House 4:
Holden Rehabilitation and Nursing Center 4:
Sterling Village 4:
Touchpoints at Manchester 3:
Mansfield Center For Nursing and Rehabilitation 3:
Bayberry Commons 3:
Chestnut Hill of East Longmeadow 3:
Lydia Taft House 3:
Blackstone Valley Health and Rehabilitation 3:
Adviniacare at Northbridge 3:
Care One at Millbury 3:
Blaire House of Worcester 3:
Jewish Healthcare Center 3:
Woodlake at Tolland Rehabilitation and Nursing Cente 2:
Stillwater Assisted Living and Skilled Nursing Com 2:
Webster Manor Rehabilitation and Health Care Center 2:
Brookside Rehabilitation and Healthcare Center 2:
Southbridge Rehabilitation and Health Care Center 2:
Life Care Center of Auburn 2:
Parsons Hill Rehabilitation and Health Care Center 2:
St Francis Rehabilitation and Nursing Center 2:
The Hermitage Healthcare 2:
West Side House Ltc Facility 2:
Regalcare at Worcester 2:
Odd Fellows Home of Massachusetts 2:
Marlborough Hills Rehabilitation and Hlth Care Ctr 2:
Vanderman Place 1:
Complete Care at Fox Hill 1:
Greenville Skilled Nursing and Rehabilitation 1:
Crystal Lake Rehabilitation and Care Center 1:
Lanessa Extended Care 1:
Sixteen Acres Healthcare Center 1:
Vantage at Wilbraham LLC 1:
The Meadows of Central Massachusetts 1:
Worcester Rehabilitation and Health Care Center 1:
Bear Mountain at Worcester 1:
Westborough Healthcare 1:

Medical Groups Affiliated with HARRINGTON MEMORIAL HOSPITAL-1

There are 477 doctors and 93 medical groups that are affiliated with HARRINGTON MEMORIAL HOSPITAL-1.

Affiliated Doctor Groups


The list of medical professionals associated with HARRINGTON MEMORIAL HOSPITAL-1 is very long, so we have added another pages. See a list of medical professionals associated with HARRINGTON MEMORIAL HOSPITAL-1.

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