CONTACT INFORMATION REVIEWS & MORE DATA

Touchpoints at Manchester

Date Updated: November 01, 2024
CMS Overall 5-Star Rating:
Address: 333 BIDWELL ST BOX 1296
MANCHESTER CT 06040 Map
Phone: 860-533-3086
Website: Click Here
Medicare Provider Number: 075314
Participating in Medicare Since: January 01, 1988
No. of Certified Beds: 131
No. of Residents: N/A
Occupancy: N/A
Amount Fined: $0.00
Complaints Filed: 0
Accepts: Medicare and Medicaid

About Touchpoints at Manchester

Touchpoints At Manchester, located in MANCHESTER, CT, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Touchpoints At Manchester offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

Touchpoints at Manchester is ranked #14 out of 24 facilities within a 10 mile radius and #64 out of 104 facilities within a 25 mile radius. See Ranking Report
Review Specific City Measures
CMS 5-Star Overall Rating is (3 out of 5):
Current Trend: Worsening
Total Nursing Hours Spent Per Resident Per Day: 2.96
(The national average is 3.84 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 38.43% .
There is no indication of abuse occuring at Touchpoints at Manchester. (CMS flags facilities where abuse has either happened or is very likely.)

Touchpoints at Manchester Owner & Operator Information

Business Entity Name:

BIDWELL CARE CENTER, LLC

Owners:

APEX ADVISORS (INDIRECT)
BIDWELL CARE CENTER LLC (DIRECT- 100%)
EXECUTIVE ADVISORS LLC (INDIRECT)
NOBLE INVESTMENT TRUST (INDIRECT)
PLAZA INVESTMENT TRUST (INDIRECT)
CHRISTOPHER WRIGHT (INDIRECT)

Managers and Directors:

BIDWELL CARE CENTER LLC (OPERATIONAL/MANAGERIAL CONTROL)
PATRICK NEAGLE (MANAGING EMPLOYEE)
CHRISTOPHER WRIGHT (CORPORATE OFFICER)

Touchpoints at Manchester Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	3:
Health Inspection Rating	3:
Quality Rating	3:
Staffing Rating	3:

Inspection Scores

Cycle 1 Score (as of July 25, 2023)	72
Cycle 2 Score (as of June 30, 2021)	20
Cycle 3 Score (as of March 28, 2019)	40
Weighted All Cycles Score	49

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Touchpoints at Manchester spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.51	0.71 / 0.67
Case Mix	0.60	0.65 / 0.66
Adjusted	0.56	NA / NA
Licensed Practical Nurse (LPN)
Hours	0.63	0.83 / 0.88
Case Mix	0.79	NA / NA
Adjusted	0.69	NA / NA
Certified Nursing Assistants (CNA)
Hours	1.83	2.21 / 2.29
Case Mix	2.07	NA / NA
Adjusted	2.01	NA / NA
Total Licensed Staff
Hours	1.14	1.54 / 1.54
Physical Therapist (PT)
Hours	0.04	0.08 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours	2.96	3.75 / 3.84
Case Mix	3.47	3.71 / 3.82
Adjusted	3.26	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	38.4% / 25.3% Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	11.2% / 11.5% Better
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	16.7% / 17.4% Better
Percentage of long-stay residents who lose too much weight (qm404)	4.0% / 6.9% Better
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405)	37.1% / 45.4% Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	0.6% / 1.0% Better
Percentage of long-stay residents with a urinary tract infection (qm407)	0.2% / 1.9% Better
Percentage of long-stay residents who have depressive symptoms (qm408)	1.5% / 10.0% Better
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.0% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	3.1% / 3.6% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	99.8% / 87.1% Better
Percentage of long-stay residents who received an antipsychotic medication (qm419)	17.4% / 17.2% Worse
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	95.8% / 65.8% Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	2.1% / 1.5% Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451)	18.4% / 20.2% Better
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	30.9% / 17.1% Worse
Percentage of high risk long-stay residents with pressure ulcers (qm453)	7.7% / 6.2% Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	99.5% / 92.9% Better
Percentage of short-stay residents who made improvements in function (qm471)	82.8% / 75.6% Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	65.4% / 64.4% Better

Hospitals Near Touchpoints at Manchester

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Touchpoints at Manchester.

Touchpoints at Manchester is near several hospitals, each with its own rating based on overall performance:

Hospital	5-Star Overall Rating
BAYSTATE MEDICAL CENTER 759 CHESTNUT STREET SPRINGFIELD, MA 01199	1
ST FRANCIS HOSPITAL & MEDICAL CENTER 114 WOODLAND STREET & 500 BLUE HILLS AVENUE HARTFORD, CT 06105	2
MANCHESTER MEMORIAL HOSPITAL 71 HAYNES ST MANCHESTER, CT 06040	3
UMASS MEMORIAL HEALTH - HARRINGTON HOSPITAL 100 SOUTH STREET SOUTHBRIDGE, MA 01550	3
THE HOSPITAL OF CENTRAL CONNECTICUT 100 GRAND STREET NEW BRITAIN, CT 06050	3
JOHNSON MEMORIAL HOSPITAL 201 CHESTNUT HILL ROAD STAFFORD SPRINGS, CT 06076	3
BAYSTATE NOBLE HOSPITAL 115 WEST SILVER STREET WESTFIELD, MA 01085	3
MERCY MEDICAL CTR 271 CAREW STREET SPRINGFIELD, MA 01104	3
JOHN DEMPSEY HOSPITAL 263 FARMINGTON AVE FARMINGTON, CT 06032	3
MIDDLESEX HOSPITAL 28 CRESCENT ST MIDDLETOWN, CT 06457	3
WILLIAM W BACKUS HOSPITAL 326 WASHINGTON ST NORWICH, CT 06360	3
HARTFORD HOSPITAL 80 SEYMOUR STREET HARTFORD, CT 06102	4
MIDSTATE MEDICAL CENTER 435 LEWIS AVENUE MERIDEN, CT 06450	4
BRISTOL HOSPITAL 41 BREWSTER RD BRISTOL, CT 06010	4
WINDHAM COMMUNITY MEMORIAL HOSPITAL 112 MANSFIELD AVENUE WILLIMANTIC, CT 06226	4
CONNECTICUT VALLEY HOSP 1000 SILVER ST MIDDLETOWN, CT 06457	Not Available
NATCHAUG HOSPITAL 189 STORRS RD MANSFIELD CENTER, CT 06250	Not Available
ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS 915 RIVER ROAD MIDDLETOWN, CT 06457	Not Available
MASONICARE HEALTH CENTER HOSPITAL 22 MASONIC AVE WALLINGFORD, CT 06492	Not Available
ROCKVILLE GENERAL HOSPITAL 31 UNION ST ROCKVILLE, CT 06066	Not Available

Ratings History for Touchpoints at Manchester

Medical Professionals Associated with Touchpoints at Manchester

These are the doctors who are affiliated with Touchpoints at Manchester. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Touchpoints at Manchester.

Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of November 01, 2024.

Name	Health Inspection Score / Overall Rating
St Joseph's Residence (ENFIELD, CT)	4 / 5:
Chestelm Health and Rehabilitation Center (MOODUS, CT)	8.667 / 5:
Manchester Rehabilitation and Healthcare Center (MANCHESTER, CT)	10.667 / 5:
Livewell Connecticut (PLANTSVILLE, CT)	11.333 / 5:
Southington Care Center (SOUTHINGTON, CT)	16 / 5:
John L. Levitow Health Care Center (ROCKY HILL, CT)	16 / 5:
Cherry Brook Health Care Center (COLLINSVILLE, CT)	17.333 / 5:
Vernon Rehabilitation and Healthcare Center (VERNON, CT)	17.667 / 4:
Touchpoints at Bloomfield (BLOOMFIELD, CT)	18.667 / 4:
Countryside Manor of Bristol (BRISTOL, CT)	20.667 / 4:
West Hartford Health and Rehabilitation Center (WEST HARTFORD, CT)	20.667 / 5:
Evergreen Center For Health and Rehabilitation (STAFFORD SPRINGS, CT)	23.333 / 4:
Regency House Nursing and Rehabilitation Center (WALLINGFORD, CT)	25.333 / 4:
Norwich Sub-Acute and Nursing (NORWICH, CT)	25.333 / 4:
Ingraham Manor (BRISTOL, CT)	25.333 / 4:
Maple View Health and Rehabilitation Center (ROCKY HILL, CT)	26 / 5:
Mclean Health Center (SIMSBURY, CT)	26 / 5:
The Bradley Home and Pavilion (MERIDEN, CT)	26.667 / 3:
Pilgrim Manor (CROMWELL, CT)	26.667 / 5:
Portland Care and Rehab Center (PORTLAND, CT)	27.333 / 4:
Jerome Home (NEW BRITAIN, CT)	27.333 / 5:
Caleb Hitchcock Health Center (BLOOMFIELD, CT)	28 / 5:
The Curtis Home St Elizabeth Center (MERIDEN, CT)	29.333 / 3:
Twin Maples Healthcare, Inc (DURHAM, CT)	30 / 4:
Loomis Lakeside at Reeds Landing (SPRINGFIELD, MA)	30.667 / 4:
Touchpoints at Chestnut (EAST WINDSOR, CT)	31.333 / 4:
Suffield House Rehabilitation and Healthcare Cente (SUFFIELD, CT)	32.667 / 3:
Vantage at Westfield LLC (WESTFIELD, MA)	32.667 / 4:
Seabury (BLOOMFIELD, CT)	34 / 5:
Autumn Lake Healthcare at New Britain (NEW BRITAIN, CT)	34.667 / 3:
St Joseph's Living Center, Inc (WINDHAM, CT)	34.667 / 2:
Trinity Hill Care Center (HARTFORD, CT)	34.667 / 4:
Elim Park Baptist Home, Inc (CHESHIRE, CT)	35.333 / 4:
Autumn Lake Healthcare at Cromwell (CROMWELL, CT)	35.333 / 2:
Jefferson House (NEWINGTON, CT)	35.333 / 3:
Saint Mary Home (WEST HARTFORD, CT)	35.333 / 3:
Bel-Air Manor Nursing and Rehabilitation Center (NEWINGTON, CT)	37.333 / 3:
Avon Health Center (AVON, CT)	37.333 / 3:
Hebrew Center For Health and Rehabilitation (WEST HARTFORD, CT)	37.333 / 4:
Parkway Pavilion Health and Rehabilitation Center (ENFIELD, CT)	37.333 / 2:
Vantage at Hampden LLC (HAMPDEN, MA)	37.333 / 4:
The Pines at Bristol For Nursing and Rehabilitation (BRISTOL, CT)	38 / 4:
Apple Rehab Coccomo (MERIDEN, CT)	38.667 / 3:
Monsignor Bojnowski Manor (NEW BRITAIN, CT)	38.667 / 4:
Chestnut Hill of East Longmeadow (EAST LONGMEADOW, MA)	38.667 / 3:
Silver Springs Care Center (MERIDEN, CT)	39.333 / 2:
60 West (ROCKY HILL, CT)	39.333 / 4:
Mansfield Center For Nursing and Rehabilitation (STORRS MANSFIELD, CT)	39.333 / 3:
Agawam North Rehab and Nursing (AGAWAM, MA)	40.667 / 3:
Fresh River Healthcare (EAST WINDSOR, CT)	41.333 / 4:
Meadowbrook of Granby (GRANBY, CT)	41.333 / 3:
Masonicare Health Center (WALLINGFORD, CT)	41.833 / 3:
Ledgecrest Health Care Center (KENSINGTON, CT)	42 / 2:
Complete Care at Kimberly Hall-South (WINDSOR, CT)	42.667 / 4:
Glastonbury Center For Health and Rehabilitation (GLASTONBURY, CT)	43.333 / 3:
Cobalt Lodge Health Care and Rehabilitation Center (COBALT, CT)	44 / 3:
Apple Rehab Colchester (COLCHESTER, CT)	44 / 2:
Marlborough Health and Rehabilitation Center (MARLBOROUGH, CT)	44 / 1:
Chelsea Place Care Center LLC (HARTFORD, CT)	45.333 / 3:
Agawam West Rehab and Nursing (AGAWAM, MA)	45.333 / 3:
Complete Care at Harrington Court (COLCHESTER, CT)	46.667 / 3:
Parkville Care Center (HARTFORD, CT)	46.667 / 4:
Agawam South Rehab and Nursing (AGAWAM, MA)	48 / 3:
Touchpoints at Manchester (MANCHESTER, CT)	49.333 / 3:
Agawam East Rehab and Nursing (AGAWAM, MA)	52.667 / 2:
Cheshire House Health Care Fac (WATERBURY, CT)	54 / 2:
East Longmeadow Skilled Nursing Center (EAST LONGMEADOW, MA)	54 / 3:
Avery Nursing Home/noble Building (HARTFORD, CT)	55.333 / 2:
Connecticut Baptist Homes, Inc (MERIDEN, CT)	57.5 / 3:
Julian J Levitt Family Nursing Home (LONGMEADOW, MA)	58 / 4:
Complete Care at Meriden (MERIDEN, CT)	58.667 / 2:
Bloomfield Health Care Center (BLOOMFIELD, CT)	59.333 / 2:
Westside Care Center (MANCHESTER, CT)	61.667 / 2:
Ark Healthcare and Rehabilitation at Governor?s Hous (SIMSBURY, CT)	62 / 2:
Amberwoods of Farmington (FARMINGTON, CT)	63.333 / 2:
Village Green of Bristol Rehab and Health Center (FORESTVILLE, CT)	64.333 / 2:
Apple Rehab Avon (AVON, CT)	64.667 / 2:
Meriden Health and Rehab (MERIDEN, CT)	65.333 / 1:
Sheriden Woods Health Care Center (BRISTOL, CT)	68 / 2:
Civita Care Center at Newington (NEWINGTON, CT)	69.333 / 2:
Douglas Manor (WINDHAM, CT)	71.333 / 2:
Civita Care Center at Cheshire (CHESHIRE, CT)	74 / 2:
Apple Rehab Middletown (MIDDLETOWN, CT)	75.333 / 2:
Apple Rehab Cromwell (CROMWELL, CT)	76.667 / 2:
Water's Edge Center For Health and Rehab (MIDDLETOWN, CT)	76.833 / 2:
Apple Rehab Farmington Valley (PLAINVILLE, CT)	79.333 / 1:
Woodlake at Tolland Rehabilitation and Nursing Cente (TOLLAND, CT)	80.667 / 2:
Wadsworth Glen Health Care and Rehabilitation Cent (MIDDLETOWN, CT)	82.5 / 1:
Apple Rehab Rocky Hill (ROCKY HILL, CT)	83 / 1:
Complete Care at Fox Hill (ROCKVILLE, CT)	88 / 1:
Windsor Health and Rehabilitation Center, LLC (WINDSOR, CT)	89 / 2:
Sixteen Acres Healthcare Center (SPRINGFIELD, MA)	90.667 / 2:
Vanderman Place (WILLIMANTIC, CT)	94 / 1:
The Summit at Plantsville (PLANTSVILLE, CT)	96 / 1:
Riverside Health and Rehabilitation (EAST HARTFORD, CT)	98.333 / 1:
Autumn Lake Healthcare at West Hartford (WEST HARTFORD, CT)	127.667 / 1:
Salmon Brook Rehab and Nursing (GLASTONBURY, CT)	128 / 1:
Apple Rehab Uncasville (UNCASVILLE, CT)	135.167 / 1:
Westfield Gardens Nursing and Rehab (WESTFIELD, MA)	150.667 / 1:
Care One at Redstone (EAST LONGMEADOW, MA)	153.333 / 1:
Bickford Health Care Center (WINDSOR LOCKS, CT)	156.667 / 2:
Complete Care at Kimberly Hall North (WINDSOR, CT)	186.333 / 1:
Skyview Rehab and Nursing (WALLINGFORD, CT)	237 / 1:
Grandview Rehabilitation and Healthcare Center (NEW BRITAIN, CT)	237.167 / :

Our Analysis

Best and Worst Nursing Homes in MANCHESTER, CT

Here is our analysis of the Best Nursing Homes in MANCHESTER and Worst Nursing Homes in MANCHESTER so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Touchpoints at Manchester

A list of all of the registered owners for Touchpoints at Manchester. This includes direct and indirect owners and managers.

Noted Deficiencies for Touchpoints at Manchester

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Touchpoints at Manchester

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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