ROCKVILLE GENERAL HOSPITAL Ratings and Reviews

About ROCKVILLE GENERAL HOSPITAL

ROCKVILLE GENERAL HOSPITAL is a Acute Care Hospitals. It is in ROCKVILLE, CT. Its type of ownership is Proprietary. The facility's Medicare ID is 70012. It does provide emergency services. There are 156 medical professionals and 56 doctor groups affiliated with the hospital. On average at ROCKVILLE GENERAL HOSPITAL, emergency patients were charged $23,549. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

Quick Links to ROCKVILLE GENERAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ROCKVILLE GENERAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	5 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	33 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	81 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	10 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	33 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ROCKVILLE GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ROCKVILLE GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ROCKVILLE GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at ROCKVILLE GENERAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$8
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$1
Carrier (1 to 3 days Prior to Index Hospital Admission)	$654
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,346
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$7
Carrier (During Index Hospital Admission)	$456
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$522
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$354
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,431
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,159
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$7,130
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$97
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,386
Total (Complete Episode)	$23,549

Infection Rates at ROCKVILLE GENERAL HOSPITAL

These measures show how often patients at ROCKVILLE GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	78.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.06 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	103.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.07 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	1,141.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.03 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	1,141.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.34 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How ROCKVILLE GENERAL HOSPITAL Compares to Other Similar Facilities

This is how ROCKVILLE GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ROCKVILLE, CT

Worst Hospitals in ROCKVILLE, CT

Percentages of Complications and Deaths at ROCKVILLE GENERAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near ROCKVILLE GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ROCKVILLE GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pilgrim Manor	5:
Southington Care Center	5:
Portland Care and Rehab Center	5:
Overlook Masonic Health Center	5:
Jerome Home	5:
Caleb Hitchcock Health Center	5:
Cherry Brook Health Care Center	5:
Manchester Rehabilitation and Healthcare Center	5:
West Hartford Health and Rehabilitation Center	5:
Mary's Meadow at Providence Place	5:
Seabury	5:
Life Care Center of Wilbraham	5:
John L. Levitow Health Care Center	5:
Mclean Health Center	5:
St Joseph's Residence	5:
Connecticut Baptist Homes, Inc	5:
Livewell Connecticut	5:
Monsignor Bojnowski Manor	4:
Jefferson House	4:
Countryside Manor of Bristol	4:
60 West	4:
The Bradley Home and Pavilion	4:
Touchpoints at Chestnut	4:
Evergreen Center For Health and Rehabilitation	4:
Chestnut Hill of East Longmeadow	4:
Loomis Lakeside at Reeds Landing	4:
Norwich Sub-Acute and Nursing	4:
Care One at Holyoke	4:
Palmer Healthcare Center	4:
Vernon Rehabilitation and Healthcare Center	4:
Agawam South Rehab and Nursing	4:
Water's Edge Center For Health and Rehab	4:
Vantage at Westfield LLC	4:
Trinity Hill Care Center	4:
Autumn Lake Healthcare at New Britain	4:
Mont Marie Rehabilitation and Healthcare Center	4:
The Curtis Home St Elizabeth Center	4:
Avon Health Center	4:
Renaissance Manor On Cabot	4:
Saint Mary Home	4:
Julian J Levitt Family Nursing Home	4:
Hebrew Center For Health and Rehabilitation	4:
Complete Care at Kimberly Hall-South	4:
Maple View Health and Rehabilitation Center	4:
Touchpoints at Bloomfield	4:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Apple Rehab Coccomo	3:
Agawam East Rehab and Nursing	3:
Fresh River Healthcare	3:
Meadowbrook of Granby	3:
East Longmeadow Skilled Nursing Center	3:
Glastonbury Health Care Center, Inc	3:
Agawam West Rehab and Nursing	3:
Agawam North Rehab and Nursing	3:
Suffield House Rehabilitation and Healthcare Cente	3:
Day Brook Village Senior Living	3:
Vantage at Hampden LLC	3:
Parkville Care Center	3:
Mission Care at Holyoke	3:
Cobalt Lodge Health Care and Rehabilitation Center	3:
Touchpoints at Manchester	3:
Complete Care at Meriden	3:
St Joseph's Living Center, Inc	3:
Mansfield Center For Nursing and Rehabilitation	3:
Apple Rehab Colchester	3:
Bloomfield Health Care Center	3:
Village Green of Bristol Rehab and Health Center	2:
Complete Care at Fox Hill	2:
Windsor Health and Rehabilitation Center, LLC	2:
Sheriden Woods Health Care Center	2:
Woodlake at Tolland Rehabilitation and Nursing Cente	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Douglas Manor	2:
Parkway Pavilion Health and Rehabilitation Center	2:
Autumn Lake Healthcare at Cromwell	2:
Southbridge Rehabilitation and Health Care Center	2:
Silver Springs Care Center	2:
Avery Nursing Home/noble Building	2:
Ledgecrest Health Care Center	2:
Marlborough Health and Rehabilitation Center	2:
Chicopee Rehabilitation and Nursing	2:
Westside Care Center	2:
Chelsea Place Care Center	2:
Apple Rehab Avon	2:
Civita Care Center at Newington	2:
Apple Rehab Middletown	1:
Complete Care at Harrington Court	1:
Complete Care at Kimberly Hall North	1:
The Summit at Plantsville	1:
Apple Rehab Farmington Valley	1:
Bickford Health Care Center	1:
Salmon Brook Rehab and Nursing	1:
Care One at Redstone	1:
Vanderman Place	1:
Apple Rehab Cromwell	1:
Amberwoods of Farmington	1:
Wadsworth Glen Health Care and Rehabilitation Cent	1:
Sixteen Acres Healthcare Center	1:
Westfield Gardens Nursing and Rehab	1:
Autumn Lake Healthcare at West Hartford	1:

Medical Groups Affiliated with ROCKVILLE GENERAL HOSPITAL

There are 156 doctors and 56 medical groups that are affiliated with ROCKVILLE GENERAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ROCKVILLE GENERAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ROCKVILLE GENERAL HOSPITAL.