THE HOSPITAL OF CENTRAL CONNECTICUT Ratings and Reviews

About THE HOSPITAL OF CENTRAL CONNECTICUT

THE HOSPITAL OF CENTRAL CONNECTICUT is a Acute Care Hospitals. It is in NEW BRITAIN, CT. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 70035. It does provide emergency services. There are 673 medical professionals and 113 doctor groups affiliated with the hospital. On average at THE HOSPITAL OF CENTRAL CONNECTICUT, emergency patients were charged $26,908. This is higher than the state average of $25,960. It is also higher than the national average of $25,828.

Quick Links to THE HOSPITAL OF CENTRAL CONNECTICUT Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for THE HOSPITAL OF CENTRAL CONNECTICUT to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	42 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	23 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of THE HOSPITAL OF CENTRAL CONNECTICUT, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the THE HOSPITAL OF CENTRAL CONNECTICUT provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for THE HOSPITAL OF CENTRAL CONNECTICUT: Not Available

Detailed table for spending and period for patients at THE HOSPITAL OF CENTRAL CONNECTICUT:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$27
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$19
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$123
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$50
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$839
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,742
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$9
Carrier (During Index Hospital Admission)	$1,313
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$939
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$142
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,288
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$911
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,701
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$75
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,726
Total (Complete Episode)	$26,908

Infection Rates at THE HOSPITAL OF CENTRAL CONNECTICUT

These measures show how often patients at THE HOSPITAL OF CENTRAL CONNECTICUT contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.08 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.84 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	9,545.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	9.70 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.31 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,958.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	14.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.21 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.31 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.87 / Same
SSI - Colon Surgery: Number of Procedures	231.00 / Same
SSI - Colon Surgery: Predicted Cases	5.93 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.84 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.33 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.52 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	301.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.32 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.29 / Same
MRSA Bacteremia: Lower Confidence Limit	0.89 / Same
MRSA Bacteremia: Upper Confidence Limit	3.62 / Same
MRSA Bacteremia: Patient Days	73,849.00 / Same
MRSA Bacteremia: Predicted Cases	4.19 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	1.91 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Patient Days	70,921.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	30.30 / Better
Clostridium Difficile (C.Diff): Observed Cases	4.00 / Better
Clostridium Difficile (C.Diff)	0.13 / Better

How THE HOSPITAL OF CENTRAL CONNECTICUT Compares to Other Similar Facilities

This is how THE HOSPITAL OF CENTRAL CONNECTICUT compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW BRITAIN, CT

Worst Hospitals in NEW BRITAIN, CT

Percentages of Complications and Deaths at THE HOSPITAL OF CENTRAL CONNECTICUT

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.4%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8%	SAME
Death rate for heart failure patients	13.5%	SAME
Death rate for pneumonia patients	16.3%	SAME
Death rate for stroke patients	14.5%	SAME
Pressure ulcer rate	0.74%	SAME
Death rate among surgical inpatients with serious treatable complications	133.18%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.99%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.37%	SAME
Postoperative respiratory failure rate	8.04%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.78%	SAME
Postoperative sepsis rate	5.03%	SAME
Postoperative wound dehiscence rate	2.21%	SAME
Abdominopelvic accidental puncture or laceration rate	1.25%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.96%	SAME

Skilled Nursing Facilities Near THE HOSPITAL OF CENTRAL CONNECTICUT

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near THE HOSPITAL OF CENTRAL CONNECTICUT ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Manchester Rehabilitation and Healthcare Center	5:
Seabury	5:
Cherry Brook Health Care Center	5:
Evergreen Woods	5:
Southington Care Center	5:
Livewell Connecticut	5:
John L. Levitow Health Care Center	5:
Pilgrim Manor	5:
Essex Meadows Health Center	5:
Connecticut Baptist Homes, Inc	5:
Whitney Rehabilitation Care Center	5:
St Joseph's Residence	5:
Mclean Health Center	5:
River Glen Health Care Center	5:
Caleb Hitchcock Health Center	5:
Whitney Center	5:
Chestelm Health and Rehabilitation Center	5:
Portland Care and Rehab Center	5:
Pomperaug Woods Health Center	5:
West Hartford Health and Rehabilitation Center	5:
Jerome Home	5:
Cook Willow Health and Rehabilitation Center, Inc.	4:
Maple View Health and Rehabilitation Center	4:
Monsignor Bojnowski Manor	4:
Ingraham Manor	4:
Hebrew Center For Health and Rehabilitation	4:
Autumn Lake Healthcare at New Britain	4:
Evergreen Center For Health and Rehabilitation	4:
Complete Care at Middlebury	4:
The Bradley Home and Pavilion	4:
Water's Edge Center For Health and Rehab	4:
The Curtis Home St Elizabeth Center	4:
Twin Maples Healthcare, Inc	4:
Trinity Hill Care Center	4:
Countryside Manor of Bristol	4:
Saint Mary Home	4:
Touchpoints at Chestnut	4:
The Pines at Bristol For Nursing and Rehabilitation	4:
Vernon Rehabilitation and Healthcare Center	4:
Autumn Lake Healthcare at The Willows	4:
Complete Care at Kimberly Hall-South	4:
Avon Health Center	4:
Autumn Lake Healthcare at Bucks Hill	4:
The Springs at Watermark East Hill	4:
Touchpoints at Bloomfield	4:
Lutheran Home of Southbury Inc	4:
Jefferson House	4:
Leeway, Inc	4:
60 West	4:
Hamden Rehabilitation and Health Care Center	3:
Apple Rehab Coccomo	3:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Suffield House Rehabilitation and Healthcare Cente	3:
Aaron Manor Nursing and Rehabilitation	3:
Glastonbury Health Care Center, Inc	3:
Fresh River Healthcare	3:
Regency House Nursing and Rehabilitation Center	3:
Parkville Care Center	3:
Meadowbrook of Granby	3:
Cobalt Lodge Health Care and Rehabilitation Center	3:
Masonicare Health Center	3:
Touchpoints at Manchester	3:
Apple Rehab Colchester	3:
Bloomfield Health Care Center	3:
Grimes Center	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Mattatuck Health Care Facility, Inc.	3:
Elim Park Baptist Home, Inc	3:
Complete Care at Meriden	3:
The Guilford House	2:
Apple Rehab Shelton Lakes	2:
Civita Care Center at Newington	2:
Silver Springs Care Center	2:
Village Green of Bristol Rehab and Health Center	2:
Parkway Pavilion Health and Rehabilitation Center	2:
Sheriden Woods Health Care Center	2:
Shady Knoll	2:
Cheshire House Health Care Fac	2:
Avery Nursing Home/noble Building	2:
Westside Care Center	2:
Woodlake at Tolland Rehabilitation and Nursing Cente	2:
Chelsea Place Care Center	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Apple Rehab Avon	2:
Windsor Health and Rehabilitation Center, LLC	2:
Complete Care at Fox Hill	2:
Torrington Center For Nursing and Rehabilitation LLC	2:
Mary Wade Home, Inc	2:
Complete Care at Glendale	2:
Autumn Lake Healthcare at Cromwell	2:
Ledgecrest Health Care Center	2:
Gladeview Health Care Center	2:
Marlborough Health and Rehabilitation Center	2:
Apple Rehab Rocky Hill	1:
Civita Care Center at Cheshire	1:
Meriden Health and Rehab	1:
Apple Rehab Farmington Valley	1:
New Haven Center For Nursing and Rehabilitation LLC	1:
Apple Rehab Middletown	1:
Salmon Brook Rehab and Nursing	1:

Medical Groups Affiliated with THE HOSPITAL OF CENTRAL CONNECTICUT

There are 673 doctors and 113 medical groups that are affiliated with THE HOSPITAL OF CENTRAL CONNECTICUT.

Affiliated Doctor Groups

The list of medical professionals associated with THE HOSPITAL OF CENTRAL CONNECTICUT is very long, so we have added another pages. See a list of medical professionals associated with THE HOSPITAL OF CENTRAL CONNECTICUT.