CONTACT INFORMATION REVIEWS & MORE DATA

HARTFORD HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  80 SEYMOUR STREET, HARTFORD, CT 06102
  • Phone:  (860) 545-5000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   67%

  About HARTFORD HOSPITAL

HARTFORD HOSPITAL is a Acute Care Hospitals. It is in HARTFORD, CT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70025. It does provide emergency services. There are 1,635 medical professionals and 174 doctor groups affiliated with the hospital. On average at HARTFORD HOSPITAL, emergency patients were charged $28,806. This is higher than the state average of $25,960. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARTFORD HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 22 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 61 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 67 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HARTFORD HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HARTFORD HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HARTFORD HOSPITAL: Not Available

Detailed table for spending and period for patients at HARTFORD HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $31
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $42
Outpatient (1 to 3 days Prior to Index Hospital Admission) $333
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $796
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,698
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $10
Carrier (During Index Hospital Admission) $1,910
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,010
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $91
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,478
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $909
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,813
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $120
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,532
Total (Complete Episode) $28,806

Infection Rates at HARTFORD HOSPITAL

These measures show how often patients at HARTFORD HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.37 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.95 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 27,683.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 29.41 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 18.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.61 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.43 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 26,939.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 44.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 11.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.25 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.37 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.22 / Same
SSI - Colon Surgery: Number of Procedures 586.00 / Same
SSI - Colon Surgery: Predicted Cases 15.63 / Same
SSI - Colon Surgery: Observed Cases 11.00 / Same
SSI - Colon Surgery 0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.12 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.28 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 359.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.90 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.69 / Same
MRSA Bacteremia: Lower Confidence Limit 0.15 / Better
MRSA Bacteremia: Upper Confidence Limit 0.69 / Better
MRSA Bacteremia: Patient Days 238,574.00 / Better
MRSA Bacteremia: Predicted Cases 20.03 / Better
MRSA Bacteremia: Observed Cases 7.00 / Better
MRSA Bacteremia 0.35 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.52 / Better
Clostridium Difficile (C.Diff): Patient Days 229,652.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 121.82 / Better
Clostridium Difficile (C.Diff): Observed Cases 48.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How HARTFORD HOSPITAL Compares to Other Similar Facilities

This is how HARTFORD HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HARTFORD, CT

Worst Hospitals in HARTFORD, CT

Percentages of Complications and Deaths at HARTFORD HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.5% SAME
Death rate for heart attack patients 11.5% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 7.9% SAME
Death rate for heart failure patients 10.4% SAME
Death rate for pneumonia patients 17% SAME
Death rate for stroke patients 12.9% SAME
Pressure ulcer rate 0.31% SAME
Death rate among surgical inpatients with serious treatable complications 163.2% SAME
Iatrogenic pneumothorax rate 0.37% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.91% SAME
Postoperative acute kidney injury requiring dialysis rate 1.11% SAME
Postoperative respiratory failure rate 5.32% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.07% SAME
Postoperative sepsis rate 6.06% SAME
Postoperative wound dehiscence rate 2.29% SAME
Abdominopelvic accidental puncture or laceration rate 0.96% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.81% Better

Skilled Nursing Facilities Near HARTFORD HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HARTFORD HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Jerome Home 5:
Chestelm Health and Rehabilitation Center 5:
Manchester Rehabilitation and Healthcare Center 5:
Caleb Hitchcock Health Center 5:
Livewell Connecticut 5:
Southington Care Center 5:
Portland Care and Rehab Center 5:
West Hartford Health and Rehabilitation Center 5:
Mclean Health Center 5:
Cherry Brook Health Care Center 5:
St Joseph's Residence 5:
John L. Levitow Health Care Center 5:
Seabury 5:
Connecticut Baptist Homes, Inc 5:
Whitney Rehabilitation Care Center 5:
Pilgrim Manor 5:
The Curtis Home St Elizabeth Center 4:
Loomis Lakeside at Reeds Landing 4:
Touchpoints at Chestnut 4:
Hebrew Center For Health and Rehabilitation 4:
Vantage at Westfield LLC 4:
Saint Mary Home 4:
Complete Care at Middlebury 4:
Touchpoints at Bloomfield 4:
60 West 4:
The Bradley Home and Pavilion 4:
Complete Care at Kimberly Hall-South 4:
Jefferson House 4:
Trinity Hill Care Center 4:
Autumn Lake Healthcare at Bucks Hill 4:
Avon Health Center 4:
Maple View Health and Rehabilitation Center 4:
Cook Willow Health and Rehabilitation Center, Inc. 4:
Monsignor Bojnowski Manor 4:
Agawam South Rehab and Nursing 4:
Ingraham Manor 4:
Julian J Levitt Family Nursing Home 4:
Twin Maples Healthcare, Inc 4:
Autumn Lake Healthcare at New Britain 4:
The Pines at Bristol For Nursing and Rehabilitation 4:
Evergreen Center For Health and Rehabilitation 4:
Countryside Manor of Bristol 4:
Water's Edge Center For Health and Rehab 4:
Vernon Rehabilitation and Healthcare Center 4:
Chestnut Hill of East Longmeadow 4:
Parkville Care Center 3:
Elim Park Baptist Home, Inc 3:
East Longmeadow Skilled Nursing Center 3:
Touchpoints at Manchester 3:
Mansfield Center For Nursing and Rehabilitation 3:
Bloomfield Health Care Center 3:
Regency House Nursing and Rehabilitation Center 3:
Agawam North Rehab and Nursing 3:
Complete Care at Meriden 3:
Fresh River Healthcare 3:
Bel-Air Manor Nursing and Rehabilitation Center 3:
Meadowbrook of Granby 3:
Agawam East Rehab and Nursing 3:
Cobalt Lodge Health Care and Rehabilitation Center 3:
Mattatuck Health Care Facility, Inc. 3:
Aaron Manor Nursing and Rehabilitation 3:
Vantage at Hampden LLC 3:
Apple Rehab Colchester 3:
Suffield House Rehabilitation and Healthcare Cente 3:
Apple Rehab Coccomo 3:
Waterbury Center For Nursing and Rehabilitation LLC 3:
Glastonbury Health Care Center, Inc 3:
Agawam West Rehab and Nursing 3:
Masonicare Health Center 3:
Westside Care Center 2:
Chelsea Place Care Center 2:
Autumn Lake Healthcare at Cromwell 2:
Apple Rehab Avon 2:
Complete Care at Glendale 2:
Ledgecrest Health Care Center 2:
Marlborough Health and Rehabilitation Center 2:
Torrington Center For Nursing and Rehabilitation LLC 2:
Cheshire House Health Care Fac 2:
Complete Care at Fox Hill 2:
Windsor Health and Rehabilitation Center, LLC 2:
Woodlake at Tolland Rehabilitation and Nursing Cente 2:
Civita Care Center at Newington 2:
Ark Healthcare and Rehabilitation at Governor's Hous 2:
Parkway Pavilion Health and Rehabilitation Center 2:
Village Green of Bristol Rehab and Health Center 2:
Sheriden Woods Health Care Center 2:
Shady Knoll 2:
Silver Springs Care Center 2:
Avery Nursing Home/noble Building 2:
Autumn Lake Healthcare at West Hartford 1:
The Summit at Plantsville 1:
Meriden Health and Rehab 1:
Riverside Health and Rehabilitation 1:
Apple Rehab Middletown 1:
Skyview Rehab and Nursing 1:
Apple Rehab Cromwell 1:
Litchfield Woods Health Care Center 1:
Wolcott Hall Nursing Center Inc 1:
Valerie Manor 1:
Wadsworth Glen Health Care and Rehabilitation Cent 1:

Medical Groups Affiliated with HARTFORD HOSPITAL

There are 1,635 doctors and 174 medical groups that are affiliated with HARTFORD HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HARTFORD HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HARTFORD HOSPITAL.

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