JOHN DEMPSEY HOSPITAL Ratings and Reviews

About JOHN DEMPSEY HOSPITAL

JOHN DEMPSEY HOSPITAL is a Acute Care Hospitals. It is in FARMINGTON, CT. Its type of ownership is Government - Local. The facility's Medicare ID is 70036. It does provide emergency services. There are 600 medical professionals and 65 doctor groups affiliated with the hospital. On average at JOHN DEMPSEY HOSPITAL, emergency patients were charged $25,841. This is lower than the state average of $25,960. It is also higher than the national average of $25,828.

Quick Links to JOHN DEMPSEY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHN DEMPSEY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	9 %
Patients who reported that YES, they did discuss whether they would need help after discharge	91 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	77 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	77 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	81 %
Patients who reported YES, they would probably recommend the hospital	15 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JOHN DEMPSEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHN DEMPSEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHN DEMPSEY HOSPITAL: Not Available

Detailed table for spending and period for patients at JOHN DEMPSEY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$27
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$11
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$35
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$18
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$20
Carrier (1 to 3 days Prior to Index Hospital Admission)	$660
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,646
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$9
Carrier (During Index Hospital Admission)	$1,371
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,038
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$133
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,548
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,166
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,725
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$158
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,276
Total (Complete Episode)	$25,841

Infection Rates at JOHN DEMPSEY HOSPITAL

These measures show how often patients at JOHN DEMPSEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.08 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,340.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.93 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.59 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,652.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.25 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.32 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.46 / Same
SSI - Colon Surgery: Number of Procedures	148.00 / Same
SSI - Colon Surgery: Predicted Cases	3.93 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	1.02 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	78.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.71 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.12 / Same
MRSA Bacteremia: Upper Confidence Limit	2.30 / Same
MRSA Bacteremia: Patient Days	56,834.00 / Same
MRSA Bacteremia: Predicted Cases	2.87 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.70 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	54,718.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	33.74 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.27 / Better

How JOHN DEMPSEY HOSPITAL Compares to Other Similar Facilities

This is how JOHN DEMPSEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FARMINGTON, CT

Worst Hospitals in FARMINGTON, CT

Percentages of Complications and Deaths at JOHN DEMPSEY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.1%	SAME
Death rate for heart failure patients	14.2%	SAME
Death rate for pneumonia patients	13.9%	Better
Death rate for stroke patients	15.2%	SAME
Pressure ulcer rate	0.18%	SAME
Death rate among surgical inpatients with serious treatable complications	163.51%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.26%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.83%	SAME
Postoperative respiratory failure rate	6.27%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.03%	SAME
Postoperative sepsis rate	5.89%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	0.84%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.86%	SAME

Skilled Nursing Facilities Near JOHN DEMPSEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHN DEMPSEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
John L. Levitow Health Care Center	5:
Seabury	5:
Chestelm Health and Rehabilitation Center	5:
Cherry Brook Health Care Center	5:
St Joseph's Residence	5:
Manchester Rehabilitation and Healthcare Center	5:
Mclean Health Center	5:
Portland Care and Rehab Center	5:
Caleb Hitchcock Health Center	5:
Whitney Rehabilitation Care Center	5:
Connecticut Baptist Homes, Inc	5:
West Hartford Health and Rehabilitation Center	5:
Pilgrim Manor	5:
Livewell Connecticut	5:
River Glen Health Care Center	5:
Pomperaug Woods Health Center	5:
Southington Care Center	5:
Jerome Home	5:
Trinity Hill Care Center	4:
Vernon Rehabilitation and Healthcare Center	4:
The Bradley Home and Pavilion	4:
Twin Maples Healthcare, Inc	4:
Avon Health Center	4:
Autumn Lake Healthcare at Bucks Hill	4:
Hebrew Center For Health and Rehabilitation	4:
Julian J Levitt Family Nursing Home	4:
The Curtis Home St Elizabeth Center	4:
Autumn Lake Healthcare at New Britain	4:
Saint Mary Home	4:
Agawam South Rehab and Nursing	4:
Touchpoints at Bloomfield	4:
60 West	4:
Complete Care at Kimberly Hall-South	4:
Evergreen Center For Health and Rehabilitation	4:
Complete Care at Middlebury	4:
Touchpoints at Chestnut	4:
Lutheran Home of Southbury Inc	4:
Cook Willow Health and Rehabilitation Center, Inc.	4:
Maple View Health and Rehabilitation Center	4:
The Pines at Bristol For Nursing and Rehabilitation	4:
Countryside Manor of Bristol	4:
Monsignor Bojnowski Manor	4:
Ingraham Manor	4:
Water's Edge Center For Health and Rehab	4:
Chestnut Hill of East Longmeadow	4:
The Springs at Watermark East Hill	4:
Jefferson House	4:
Cobalt Lodge Health Care and Rehabilitation Center	3:
Mattatuck Health Care Facility, Inc.	3:
Glastonbury Health Care Center, Inc	3:
Regency House Nursing and Rehabilitation Center	3:
Apple Rehab Colchester	3:
Parkville Care Center	3:
Complete Care at Meriden	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Agawam East Rehab and Nursing	3:
Touchpoints at Manchester	3:
Agawam West Rehab and Nursing	3:
Apple Rehab Coccomo	3:
Bloomfield Health Care Center	3:
Aaron Manor Nursing and Rehabilitation	3:
Vantage at Hampden LLC	3:
East Longmeadow Skilled Nursing Center	3:
Masonicare Health Center	3:
Elim Park Baptist Home, Inc	3:
Suffield House Rehabilitation and Healthcare Cente	3:
Agawam North Rehab and Nursing	3:
Fresh River Healthcare	3:
Hamden Rehabilitation and Health Care Center	3:
Meadowbrook of Granby	3:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Windsor Health and Rehabilitation Center, LLC	2:
Avery Nursing Home/noble Building	2:
Westside Care Center	2:
Chelsea Place Care Center	2:
Apple Rehab Avon	2:
Torrington Center For Nursing and Rehabilitation LLC	2:
Autumn Lake Healthcare at Cromwell	2:
Silver Springs Care Center	2:
Ledgecrest Health Care Center	2:
Marlborough Health and Rehabilitation Center	2:
Complete Care at Fox Hill	2:
Woodlake at Tolland Rehabilitation and Nursing Cente	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Parkway Pavilion Health and Rehabilitation Center	2:
Shady Knoll	2:
Complete Care at Glendale	2:
Civita Care Center at Newington	2:
Cheshire House Health Care Fac	2:
Village Green of Bristol Rehab and Health Center	2:
Sheriden Woods Health Care Center	2:
Salmon Brook Rehab and Nursing	1:
Amberwoods of Farmington	1:
Autumn Lake Healthcare at West Hartford	1:
Apple Rehab Watertown	1:
Riverside Health and Rehabilitation	1:
Complete Care at Harrington Court	1:
The Summit at Plantsville	1:
Civita Care Center at Cheshire	1:
Litchfield Woods Health Care Center	1:

Medical Groups Affiliated with JOHN DEMPSEY HOSPITAL

There are 600 doctors and 65 medical groups that are affiliated with JOHN DEMPSEY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with JOHN DEMPSEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with JOHN DEMPSEY HOSPITAL.