JOHNSON MEMORIAL HOSPITAL Ratings and Reviews

About JOHNSON MEMORIAL HOSPITAL

JOHNSON MEMORIAL HOSPITAL is a Acute Care Hospitals. It is in STAFFORD SPRINGS, CT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70008. It does provide emergency services. There are 202 medical professionals and 54 doctor groups affiliated with the hospital. On average at JOHNSON MEMORIAL HOSPITAL, emergency patients were charged $21,214. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

Quick Links to JOHNSON MEMORIAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JOHNSON MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	78 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JOHNSON MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JOHNSON MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JOHNSON MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at JOHNSON MEMORIAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$33
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$3
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$4
Carrier (1 to 3 days Prior to Index Hospital Admission)	$682
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,600
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$18
Carrier (During Index Hospital Admission)	$819
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$956
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$180
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,217
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$386
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,041
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$57
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,211
Total (Complete Episode)	$21,214

Infection Rates at JOHNSON MEMORIAL HOSPITAL

These measures show how often patients at JOHNSON MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	416.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.25 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	682.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.35 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	5,724.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.21 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.19 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	3.71 / Same
Clostridium Difficile (C.Diff): Patient Days	5,724.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	1.78 / Same
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Same
Clostridium Difficile (C.Diff)	1.12 / Same

How JOHNSON MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how JOHNSON MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in STAFFORD SPRINGS, CT

Worst Hospitals in STAFFORD SPRINGS, CT

Percentages of Complications and Deaths at JOHNSON MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.5%	SAME
Death rate for heart failure patients	13.8%	SAME
Death rate for pneumonia patients	19.7%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.48%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.47%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.99%	SAME
Abdominopelvic accidental puncture or laceration rate	1.08%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.95%	SAME

Skilled Nursing Facilities Near JOHNSON MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JOHNSON MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
John L. Levitow Health Care Center	5:
Jerome Home	5:
Maple View Health and Rehabilitation Center	5:
West Hartford Health and Rehabilitation Center	5:
Manchester Rehabilitation and Healthcare Center	5:
Caleb Hitchcock Health Center	5:
Seabury	5:
Mclean Health Center	5:
St Joseph's Residence	5:
Mary's Meadow at Providence Place	5:
Care One at Holyoke	5:
Quaboag Rehabilitation and Skilled Care Facility	5:
Care One at Northampton	5:
60 West	4:
Monsignor Bojnowski Manor	4:
Colonial Health and Rehab Center of Plainfield, LLC	4:
Trinity Hill Care Center	4:
Avon Health Center	4:
Hebrew Center For Health and Rehabilitation	4:
Pierce Memorial Baptist Home, Inc.	4:
Touchpoints at Bloomfield	4:
Complete Care at Kimberly Hall-South	4:
Vernon Rehabilitation and Healthcare Center	4:
Fresh River Healthcare	4:
Touchpoints at Chestnut	4:
Evergreen Center For Health and Rehabilitation	4:
Vantage at Hampden LLC	4:
Julian J Levitt Family Nursing Home	4:
Loomis Lakeside at Reeds Landing	4:
Vantage at Westfield LLC	4:
Overlook Masonic Health Center	4:
Life Care Center of Wilbraham	4:
Palmer Healthcare Center	4:
Mont Marie Rehabilitation and Healthcare Center	4:
Renaissance Manor On Cabot	4:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Jefferson House	3:
Autumn Lake Healthcare at New Britain	3:
Glastonbury Health Care Center, Inc	3:
Parkville Care Center	3:
Touchpoints at Manchester	3:
Saint Mary Home	3:
Mansfield Center For Nursing and Rehabilitation	3:
Windsor Health and Rehabilitation Center, LLC	3:
Meadowbrook of Granby	3:
Suffield House Rehabilitation and Healthcare Cente	3:
Chestnut Hill of East Longmeadow	3:
East Longmeadow Skilled Nursing Center	3:
Agawam West Rehab and Nursing	3:
Agawam North Rehab and Nursing	3:
Agawam South Rehab and Nursing	3:
Chicopee Rehabilitation and Nursing	3:
Mission Care at Holyoke	3:
Day Brook Village Senior Living	3:
Ledgecrest Health Care Center	2:
Civita Care Center at Newington	2:
Douglas Manor	2:
St Joseph's Living Center, Inc	2:
Amberwoods of Farmington	2:
Avery Nursing Home/noble Building	2:
Westside Care Center	2:
Chelsea Place Care Center	2:
Apple Rehab Avon	2:
Bloomfield Health Care Center	2:
Woodlake at Tolland Rehabilitation and Nursing Cente	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Bickford Health Care Center	2:
Parkway Pavilion Health and Rehabilitation Center	2:
Southbridge Rehabilitation and Health Care Center	2:
Agawam East Rehab and Nursing	2:
Marlborough Health and Rehabilitation Center	1:
Apple Rehab Rocky Hill	1:
Villa Maria Nursing and Rehabilitation Community	1:
Apple Rehab Farmington Valley	1:
Salmon Brook Rehab and Nursing	1:
Vanderman Place	1:
Autumn Lake Healthcare at West Hartford	1:
Riverside Health and Rehabilitation	1:
Complete Care at Kimberly Hall North	1:
Complete Care at Fox Hill	1:
Care One at Redstone	1:
Sixteen Acres Healthcare Center	1:
Westfield Gardens Nursing and Rehab	1:
Vantage at Wilbraham LLC	1:
Bear Mountain at West Springfield	1:
The Meadows of Central Massachusetts	1:
Regalcare at Holyoke	1:
Pioneer Valley Health and Rehabilitation	1:
Grandview Rehabilitation and Healthcare Center	No Data

Medical Groups Affiliated with JOHNSON MEMORIAL HOSPITAL

There are 202 doctors and 54 medical groups that are affiliated with JOHNSON MEMORIAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with JOHNSON MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with JOHNSON MEMORIAL HOSPITAL.