BON SECOURS COMMUNITY HOSPITAL Ratings and Reviews

About BON SECOURS COMMUNITY HOSPITAL

BON SECOURS COMMUNITY HOSPITAL is a Acute Care Hospitals. It is in PORT JERVIS, NY. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 330135. It does provide emergency services. There are 159 medical professionals and 62 doctor groups affiliated with the hospital. On average at BON SECOURS COMMUNITY HOSPITAL, emergency patients were charged $20,433. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to BON SECOURS COMMUNITY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BON SECOURS COMMUNITY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	86 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	10 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Always" listened carefully to them	83 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	13 %
Patients who reported that their nurses "Always" explained things in a way they could understand	84 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	12 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	11 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	19 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	71 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	12 %
Patients who reported that staff "Always" explained about medicines before giving it to them	68 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	11 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	11 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	58 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	13 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	81 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	12 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	58 %
Patients who reported YES, they would probably recommend the hospital	37 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BON SECOURS COMMUNITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BON SECOURS COMMUNITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BON SECOURS COMMUNITY HOSPITAL: Not Available

Detailed table for spending and period for patients at BON SECOURS COMMUNITY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$11
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$52
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$619
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,870
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$10
Carrier (During Index Hospital Admission)	$939
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$488
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,334
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$591
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,051
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$65
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,191
Total (Complete Episode)	$20,433

Infection Rates at BON SECOURS COMMUNITY HOSPITAL

These measures show how often patients at BON SECOURS COMMUNITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	449.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.31 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,385.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.96 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	16.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.39 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	25.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.18 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	7,742.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.21 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.76 / Better
Clostridium Difficile (C.Diff): Patient Days	7,742.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	3.92 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How BON SECOURS COMMUNITY HOSPITAL Compares to Other Similar Facilities

This is how BON SECOURS COMMUNITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PORT JERVIS, NY

Worst Hospitals in PORT JERVIS, NY

Percentages of Complications and Deaths at BON SECOURS COMMUNITY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9%	SAME
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	17%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.39%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.82%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.98%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.94%	SAME

Skilled Nursing Facilities Near BON SECOURS COMMUNITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BON SECOURS COMMUNITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
United Methodist Communities at Bristol Glen	5:
Schervier Pavilion	5:
St Josephs Place	5:
Middletown Park Rehab and Health Care Center	5:
Health Center at Bloomingdale	4:
Complete Care at Milford Manor LLC	4:
Glen Arden Inc	4:
Barn Hill Care and Rehab Center	3:
Phoenix Center For Rehabilitation and Pediatrics	2:
Lakeland Nursing and Rehab	2:
Mohawk Meadows	2:
Valley View Rehabilitation and Healthcare Ctr	2:
Homestead Rehabilitation and Health Care Center	2:
Delaware Valley Skilled Nursing and Rehabilitation C	2:
Highland Rehabilitation and Nursing Center	2:
Montgomery Nursing and Rehabilitation Center	2:
Milford Healthcare and Rehabilitation Center	1:
The Valley View Center For Nursing Care and Rehab	1:
Sapphire Nursing and Rehab at Goshen	1:
Campbell Hall Rehabilitation Center Inc	1:

Medical Groups Affiliated with BON SECOURS COMMUNITY HOSPITAL

There are 159 doctors and 62 medical groups that are affiliated with BON SECOURS COMMUNITY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with BON SECOURS COMMUNITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with BON SECOURS COMMUNITY HOSPITAL.