CAROLINAS MEDICAL CENTER-PINEVILLE Ratings and Reviews

About CAROLINAS MEDICAL CENTER-PINEVILLE

CAROLINAS MEDICAL CENTER-PINEVILLE is a Acute Care Hospitals. It is in CHARLOTTE, NC. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 340098. It does provide emergency services. There are 881 medical professionals and 114 doctor groups affiliated with the hospital. On average at CAROLINAS MEDICAL CENTER-PINEVILLE, emergency patients were charged $22,786. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to CAROLINAS MEDICAL CENTER-PINEVILLE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CAROLINAS MEDICAL CENTER-PINEVILLE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CAROLINAS MEDICAL CENTER-PINEVILLE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CAROLINAS MEDICAL CENTER-PINEVILLE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CAROLINAS MEDICAL CENTER-PINEVILLE: Not Available

Detailed table for spending and period for patients at CAROLINAS MEDICAL CENTER-PINEVILLE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$16
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$241
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$648
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,589
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,341
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$752
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$229
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,784
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$908
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,718
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$139
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,338
Total (Complete Episode)	$22,786

Infection Rates at CAROLINAS MEDICAL CENTER-PINEVILLE

These measures show how often patients at CAROLINAS MEDICAL CENTER-PINEVILLE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.45 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	8,204.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.65 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.94 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,876.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.70 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.35 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.13 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.02 / Same
SSI - Colon Surgery: Number of Procedures	355.00 / Same
SSI - Colon Surgery: Predicted Cases	9.49 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.42 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	49.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.44 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.30 / Same
MRSA Bacteremia: Upper Confidence Limit	2.30 / Same
MRSA Bacteremia: Patient Days	91,365.00 / Same
MRSA Bacteremia: Predicted Cases	4.19 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.96 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.50 / Better
Clostridium Difficile (C.Diff): Patient Days	84,254.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	50.53 / Better
Clostridium Difficile (C.Diff): Observed Cases	16.00 / Better
Clostridium Difficile (C.Diff)	0.32 / Better

How CAROLINAS MEDICAL CENTER-PINEVILLE Compares to Other Similar Facilities

This is how CAROLINAS MEDICAL CENTER-PINEVILLE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHARLOTTE, NC

Worst Hospitals in CHARLOTTE, NC

Percentages of Complications and Deaths at CAROLINAS MEDICAL CENTER-PINEVILLE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.9%	SAME
Death rate for heart attack patients	14.3%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	8.7%	SAME
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	18.7%	SAME
Death rate for stroke patients	10.4%	Better
Pressure ulcer rate	0.35%	SAME
Death rate among surgical inpatients with serious treatable complications	194.8%	SAME
Iatrogenic pneumothorax rate	0.16%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.26%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.47%	SAME
Postoperative respiratory failure rate	9.53%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.54%	SAME
Postoperative sepsis rate	6.07%	SAME
Postoperative wound dehiscence rate	1.65%	SAME
Abdominopelvic accidental puncture or laceration rate	0.91%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near CAROLINAS MEDICAL CENTER-PINEVILLE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CAROLINAS MEDICAL CENTER-PINEVILLE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
White Oak Manor - Lancaster	5:
White Oak of Waxhaw	5:
Rock Hill Post Acute Care Center	5:
Willow Brooke Court at Park Pointe Village	5:
Jesse Helms Nursing Center	5:
Willowbrooke Court Sc Ctr at Matthews Glen	5:
Sharon Towers	5:
Wilora Lake Healthcare Center	5:
Westminster Health and Rehab Center	4:
Mecklenburg Health and Rehabilitation	4:
Accordius Health at Charlotte	4:
Novant Health Presbyterian Medical Center-Snu	4:
Huntersville Oaks	4:
White Oak Manor - York	3:
The Lodge at Wellmore- Tega Cay	3:
Brookdale Carriage Club Providence	3:
The Stewart Health Center	3:
Briar Creek Health Center	3:
Sardis Oaks	3:
White Oak Manor - Charlotte	3:
Asbury Health and Rehabilitation Center	3:
Courtland Terrace	3:
Peak Resources - Gastonia	3:
Pruitthealth-Town Center	3:
The Gardens of Taylor Glen Ret Com	3:
Lakeside Health and Rehab Center	3:
Pruitthealth- Rock Hill	2:
White Oak Manor - Rock Hill	2:
Monroe Rehabilitation Center	2:
Accordius Health at Monroe	2:
Lake Park Nursing and Rehabilitation Center	2:
Pineville Rehabilitation and Living Ctr	2:
Pelican Health Randolph LLC	2:
Belaire Health Care Center	2:
Charlotte Health and Rehabilitation Center	2:
Stanley Total Living Center	2:
Huntersville Health and Rehab Center	2:
Magnolia Manor - Rock Hill	1:
Pruitthealth-Union Pointe	1:
Pavilion Health Center at Brightmore	1:
Matthews Health and Rehab Center	1:
Royal Park Rehab and Health Ctr of Matthews	1:
Pelican Health at Charlotte	1:
Clear Creek Nursing and Rehabilitation Center	1:
Peak Resources - Charlotte	1:
Accordius Health at Midwood, LLC	1:
The Ivy at Gastonia LLC	1:
Accordius Health at Gastonia	1:
The Greens at Gastonia	1:
Hunter Woods Nursing and Rehab	1:
Gastonia Health and Rehab Center	1:
University Place Nursing and Rehabilitation Center	1:
Universal Health Care/ Concord	1:
Accordius Health at Concord	1:
Five Oaks Rehabilitation and Care Center	1:
The Citadel at Myers Park, LLC	No Data
Saturn Nursing and Rehabilitation	No Data

Medical Groups Affiliated with CAROLINAS MEDICAL CENTER-PINEVILLE

There are 881 doctors and 114 medical groups that are affiliated with CAROLINAS MEDICAL CENTER-PINEVILLE.

Affiliated Doctor Groups

The list of medical professionals associated with CAROLINAS MEDICAL CENTER-PINEVILLE is very long, so we have added another pages. See a list of medical professionals associated with CAROLINAS MEDICAL CENTER-PINEVILLE.