ATRIUM HEALTH UNIVERSITY CITY Ratings and Reviews

About ATRIUM HEALTH UNIVERSITY CITY

ATRIUM HEALTH UNIVERSITY CITY is a Acute Care Hospitals. It is in CHARLOTTE, NC. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 340166. It does provide emergency services. There are 356 medical professionals and 70 doctor groups affiliated with the hospital. On average at ATRIUM HEALTH UNIVERSITY CITY, emergency patients were charged $20,691. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to ATRIUM HEALTH UNIVERSITY CITY Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ATRIUM HEALTH UNIVERSITY CITY to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	27 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	34 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	35 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	43 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	32 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	56 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	52 %
Patients who reported YES, they would probably recommend the hospital	38 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ATRIUM HEALTH UNIVERSITY CITY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ATRIUM HEALTH UNIVERSITY CITY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ATRIUM HEALTH UNIVERSITY CITY: Not Available

Detailed table for spending and period for patients at ATRIUM HEALTH UNIVERSITY CITY:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$9
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$18
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$97
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$702
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,352
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$11
Carrier (During Index Hospital Admission)	$1,186
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$632
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$155
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,607
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,000
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,694
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$70
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,137
Total (Complete Episode)	$20,691

Infection Rates at ATRIUM HEALTH UNIVERSITY CITY

These measures show how often patients at ATRIUM HEALTH UNIVERSITY CITY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.81 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,455.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.75 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,601.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.67 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.46 / Same
SSI - Colon Surgery: Number of Procedures	69.00 / Same
SSI - Colon Surgery: Predicted Cases	2.06 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	63.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.56 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.43 / Same
MRSA Bacteremia: Upper Confidence Limit	4.59 / Same
MRSA Bacteremia: Patient Days	42,558.00 / Same
MRSA Bacteremia: Predicted Cases	1.78 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.69 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.72 / Better
Clostridium Difficile (C.Diff): Patient Days	37,298.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	19.21 / Better
Clostridium Difficile (C.Diff): Observed Cases	7.00 / Better
Clostridium Difficile (C.Diff)	0.36 / Better

How ATRIUM HEALTH UNIVERSITY CITY Compares to Other Similar Facilities

This is how ATRIUM HEALTH UNIVERSITY CITY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHARLOTTE, NC

Worst Hospitals in CHARLOTTE, NC

Percentages of Complications and Deaths at ATRIUM HEALTH UNIVERSITY CITY

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	10.9%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	0.93%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.64%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.54%	SAME
Postoperative respiratory failure rate	8.15%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.16%	SAME
Postoperative sepsis rate	5.07%	SAME
Postoperative wound dehiscence rate	2.4%	SAME
Abdominopelvic accidental puncture or laceration rate	1.3%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.14%	SAME

Skilled Nursing Facilities Near ATRIUM HEALTH UNIVERSITY CITY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ATRIUM HEALTH UNIVERSITY CITY ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
White Oak of Waxhaw	5:
Rock Hill Post Acute Care Center	5:
Willow Brooke Court at Park Pointe Village	5:
Jesse Helms Nursing Center	5:
Willowbrooke Court Sc Ctr at Matthews Glen	5:
Sharon Towers	5:
Wilora Lake Healthcare Center	5:
Westminster Health and Rehab Center	4:
Mecklenburg Health and Rehabilitation	4:
Accordius Health at Charlotte	4:
Novant Health Presbyterian Medical Center-Snu	4:
Huntersville Oaks	4:
The Greens at Cabarrus	4:
White Oak Manor - York	3:
The Lodge at Wellmore- Tega Cay	3:
Brookdale Carriage Club Providence	3:
The Stewart Health Center	3:
Briar Creek Health Center	3:
Sardis Oaks	3:
White Oak Manor - Charlotte	3:
Asbury Health and Rehabilitation Center	3:
Courtland Terrace	3:
Peak Resources - Gastonia	3:
Pruitthealth-Town Center	3:
The Gardens of Taylor Glen Ret Com	3:
Lakeside Health and Rehab Center	3:
Pruitthealth- Rock Hill	2:
White Oak Manor - Rock Hill	2:
Monroe Rehabilitation Center	2:
Accordius Health at Monroe	2:
Lake Park Nursing and Rehabilitation Center	2:
Pineville Rehabilitation and Living Ctr	2:
Pelican Health Randolph LLC	2:
Belaire Health Care Center	2:
Charlotte Health and Rehabilitation Center	2:
Stanley Total Living Center	2:
Huntersville Health and Rehab Center	2:
The Greens at Lincolnton	2:
Lincolnton Rehabilitation Center	2:
Autumn Care of Cornelius	2:
Cardinal Healthcare and Rehab	2:
Big Elm Retirement and Nursing Centers	2:
Magnolia Manor - Rock Hill	1:
Pruitthealth-Union Pointe	1:
Pavilion Health Center at Brightmore	1:
Matthews Health and Rehab Center	1:
Royal Park Rehab and Health Ctr of Matthews	1:
Pelican Health at Charlotte	1:
Clear Creek Nursing and Rehabilitation Center	1:
Peak Resources - Charlotte	1:
Accordius Health at Midwood, LLC	1:
The Ivy at Gastonia LLC	1:
Accordius Health at Gastonia	1:
The Greens at Gastonia	1:
Hunter Woods Nursing and Rehab	1:
Gastonia Health and Rehab Center	1:
University Place Nursing and Rehabilitation Center	1:
Universal Health Care/ Concord	1:
Accordius Health at Concord	1:
Five Oaks Rehabilitation and Care Center	1:
Transitional Health Services of Kannapolis	1:
The Citadel Mooresville	1:
Accordius Health at Mooresville	1:
The Citadel at Myers Park, LLC	No Data
Saturn Nursing and Rehabilitation	No Data

Medical Groups Affiliated with ATRIUM HEALTH UNIVERSITY CITY

There are 356 doctors and 70 medical groups that are affiliated with ATRIUM HEALTH UNIVERSITY CITY.

Affiliated Doctor Groups

The list of medical professionals associated with ATRIUM HEALTH UNIVERSITY CITY is very long, so we have added another pages. See a list of medical professionals associated with ATRIUM HEALTH UNIVERSITY CITY.