MARGARET R PARDEE MEMORIAL HOSPITAL Ratings and Reviews

About MARGARET R PARDEE MEMORIAL HOSPITAL

MARGARET R PARDEE MEMORIAL HOSPITAL is a Acute Care Hospitals. It is in HENDERSONVILLE, NC. Its type of ownership is Government - Local. The facility's Medicare ID is 340017. It does provide emergency services. There are 499 medical professionals and 109 doctor groups affiliated with the hospital. On average at MARGARET R PARDEE MEMORIAL HOSPITAL, emergency patients were charged $22,474. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to MARGARET R PARDEE MEMORIAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MARGARET R PARDEE MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	85 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	13 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	91 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	82 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	15 %
Patients who reported that their nurses "Always" explained things in a way they could understand	81 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	16 %
Patients who reported that their doctors "Always" communicated well	85 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	12 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	92 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Always" listened carefully to them	83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	81 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	79 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	83 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	5 %
Patients who reported that their room and bathroom were "Usually" clean	12 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	79 %
Patients who reported YES, they would probably recommend the hospital	18 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MARGARET R PARDEE MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MARGARET R PARDEE MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MARGARET R PARDEE MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at MARGARET R PARDEE MEMORIAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$58
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$20
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$657
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,735
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,203
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$757
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$128
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,301
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$827
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,695
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$75
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$939
Total (Complete Episode)	$22,474

Infection Rates at MARGARET R PARDEE MEMORIAL HOSPITAL

These measures show how often patients at MARGARET R PARDEE MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.64 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,296.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.82 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,396.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.38 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.63 / Same
SSI - Colon Surgery: Number of Procedures	77.00 / Same
SSI - Colon Surgery: Predicted Cases	1.82 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	1.10 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	50.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.43 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.85 / Same
MRSA Bacteremia: Patient Days	34,122.00 / Same
MRSA Bacteremia: Predicted Cases	1.05 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.20 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.05 / Same
Clostridium Difficile (C.Diff): Patient Days	34,122.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	11.94 / Same
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Same
Clostridium Difficile (C.Diff)	0.50 / Same

How MARGARET R PARDEE MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how MARGARET R PARDEE MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HENDERSONVILLE, NC

Worst Hospitals in HENDERSONVILLE, NC

Percentages of Complications and Deaths at MARGARET R PARDEE MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4%	SAME
Death rate for heart attack patients	11.4%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.1%	SAME
Death rate for heart failure patients	13.7%	SAME
Death rate for pneumonia patients	13.8%	Better
Death rate for stroke patients	11.3%	SAME
Pressure ulcer rate	1.21%	SAME
Death rate among surgical inpatients with serious treatable complications	189.09%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.01%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.39%	SAME
Postoperative respiratory failure rate	8.95%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.02%	SAME
Postoperative sepsis rate	5.22%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	0.83%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.11%	SAME

Skilled Nursing Facilities Near MARGARET R PARDEE MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MARGARET R PARDEE MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Rosecrest Rehabilitation and Healthcare Center	5:
White Oak Manor - Tryon	5:
Willowbrooke Court Sc Ctr at Tryon Estates	5:
Carolina Village Inc	5:
Deerfield Episcopal Retirement	5:
Aston Park Health Care Center	5:
Black Mountain Neuro-Medical Treatment Center	5:
Highland Farms	5:
Transylvania Regional Hospital	4:
Hendersonville Health and Rehabilitation	4:
The Lodge at Mills River	4:
Stonecreek Health and Rehabilitation	4:
Mountain Ridge Health and Rehab	4:
Golden Age Operations	3:
River Falls Post Acute	3:
The Oaks-Brevard	3:
Universal Health Care/ Fletcher	3:
Silver Bluff Inc	3:
Givens Health Center	3:
Fleshers Fairview Health Care	3:
The Laurels of Greentree Ridge	3:
The Laurels of Summit Ridge	3:
River Bend Health and Rehabilitation	3:
Emerald Ridge Rehab and Care Center	3:
Autumn Care of Saluda	2:
Life Care Center of Hendersonville	2:
The Laurels of Hendersonville	2:
Pisgah Manor Health Care Center	2:
Nc State Veterans Home-Black Mountain	2:
Magnolia Manor - Inman	1:
Lake Emory Post Acute Care	1:
Inman Healthcare	1:
Sapphire Ridge Health and Rehabilitation	1:
Valley Hill Health and Rehab Center	1:
The Greens at Hendersonville	1:
Accordius Health at Hendersonville	1:
The Oaks at Sweeten Creek	1:
Elevate Health and Rehabilitation	1:
Swannanoa Valley Health and Rehabilitation	1:
Bear Mountain Health and Rehabilitation	1:

Medical Groups Affiliated with MARGARET R PARDEE MEMORIAL HOSPITAL

There are 499 doctors and 109 medical groups that are affiliated with MARGARET R PARDEE MEMORIAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MARGARET R PARDEE MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MARGARET R PARDEE MEMORIAL HOSPITAL.