MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE Ratings and Reviews

About MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE

MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE is a Acute Care Hospitals. It is in ASHEVILLE, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340002. It does provide emergency services. There are 1,188 medical professionals and 188 doctor groups affiliated with the hospital. On average at MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE, emergency patients were charged $27,509. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.

Quick Links to MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	26 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	44 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	29 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	31 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	80 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	41 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	36 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who reported that their room and bathroom were "Always" clean	46 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	26 %
Patients who reported that their room and bathroom were "Usually" clean	28 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	54 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	18 %
Patients who reported YES, they would definitely recommend the hospital	50 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE: Not Available

Detailed table for spending and period for patients at MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$16
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$443
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$762
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,345
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,649
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$694
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,267
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$804
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,848
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$106
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,313
Total (Complete Episode)	$27,509

Infection Rates at MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE

These measures show how often patients at MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.86 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	24,970.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	28.25 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	15.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.53 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.14 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	22,283.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	36.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.27 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.17 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.89 / Better
SSI - Colon Surgery: Number of Procedures	533.00 / Better
SSI - Colon Surgery: Predicted Cases	13.97 / Better
SSI - Colon Surgery: Observed Cases	6.00 / Better
SSI - Colon Surgery	0.43 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.34 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.07 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	599.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	5.34 / Same
SSI - Abdominal Hysterectomy: Observed Cases	5.00 / Same
SSI - Abdominal Hysterectomy	0.94 / Same
MRSA Bacteremia: Lower Confidence Limit	0.45 / Same
MRSA Bacteremia: Upper Confidence Limit	1.24 / Same
MRSA Bacteremia: Patient Days	232,302.00 / Same
MRSA Bacteremia: Predicted Cases	19.44 / Same
MRSA Bacteremia: Observed Cases	15.00 / Same
MRSA Bacteremia	0.77 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.47 / Better
Clostridium Difficile (C.Diff): Patient Days	217,260.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	154.75 / Better
Clostridium Difficile (C.Diff): Observed Cases	57.00 / Better
Clostridium Difficile (C.Diff)	0.37 / Better

How MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE Compares to Other Similar Facilities

This is how MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ASHEVILLE, NC

Worst Hospitals in ASHEVILLE, NC

Percentages of Complications and Deaths at MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.6%	SAME
Death rate for heart attack patients	9.8%	Better
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	10%	SAME
Death rate for heart failure patients	11.8%	SAME
Death rate for pneumonia patients	15.4%	Better
Death rate for stroke patients	14.5%	SAME
Pressure ulcer rate	0.08%	Better
Death rate among surgical inpatients with serious treatable complications	158.73%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	2.13%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.34%	SAME
Postoperative respiratory failure rate	7.93%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.44%	Better
Postoperative sepsis rate	5.36%	SAME
Postoperative wound dehiscence rate	2.08%	SAME
Abdominopelvic accidental puncture or laceration rate	0.69%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.75%	Better

Skilled Nursing Facilities Near MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Willowbrooke Court Sc Ctr at Tryon Estates	5:
Carolina Village Inc	5:
Deerfield Episcopal Retirement	5:
Aston Park Health Care Center	5:
Black Mountain Neuro-Medical Treatment Center	5:
Highland Farms	5:
The Greens at Weaverville	5:
Transylvania Regional Hospital	4:
Hendersonville Health and Rehabilitation	4:
The Lodge at Mills River	4:
Smoky Mountain Health and Rehabilitation Center	4:
Stonecreek Health and Rehabilitation	4:
Mountain Ridge Health and Rehab	4:
Madison Health and Rehabilitation	4:
The Oaks-Brevard	3:
Universal Health Care/ Fletcher	3:
Silver Bluff Inc	3:
Skyland Terrace and Rehabilitation	3:
Givens Health Center	3:
Fleshers Fairview Health Care	3:
The Laurels of Greentree Ridge	3:
The Laurels of Summit Ridge	3:
River Bend Health and Rehabilitation	3:
Emerald Ridge Rehab and Care Center	3:
Elderberry Health Care	3:
Autumn Care of Saluda	2:
Life Care Center of Hendersonville	2:
The Laurels of Hendersonville	2:
Pisgah Manor Health Care Center	2:
Nc State Veterans Home-Black Mountain	2:
Smoky Ridge Health and Rehabilitation	2:
Sapphire Ridge Health and Rehabilitation	1:
Valley Hill Health and Rehab Center	1:
The Greens at Hendersonville	1:
Accordius Health at Hendersonville	1:
The Oaks at Sweeten Creek	1:
Elevate Health and Rehabilitation	1:
Swannanoa Valley Health and Rehabilitation	1:
Bear Mountain Health and Rehabilitation	1:

Medical Groups Affiliated with MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE

There are 1,188 doctors and 188 medical groups that are affiliated with MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE.