INDIANA UNIVERSITY HEALTH Ratings and Reviews

About INDIANA UNIVERSITY HEALTH

INDIANA UNIVERSITY HEALTH is a Acute Care Hospitals. It is in INDIANAPOLIS, IN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150056. It does provide emergency services. There are 2,476 medical professionals and 255 doctor groups affiliated with the hospital. On average at INDIANA UNIVERSITY HEALTH, emergency patients were charged $31,163. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

Quick Links to INDIANA UNIVERSITY HEALTH Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for INDIANA UNIVERSITY HEALTH to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	26 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	62 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of INDIANA UNIVERSITY HEALTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the INDIANA UNIVERSITY HEALTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for INDIANA UNIVERSITY HEALTH: Not Available

Detailed table for spending and period for patients at INDIANA UNIVERSITY HEALTH:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$10
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$66
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$648
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$16
Carrier (1 to 3 days Prior to Index Hospital Admission)	$652
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,197
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$21
Carrier (During Index Hospital Admission)	$2,137
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$491
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$151
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,949
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,605
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,759
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$163
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,283
Total (Complete Episode)	$31,163

Infection Rates at INDIANA UNIVERSITY HEALTH

These measures show how often patients at INDIANA UNIVERSITY HEALTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.55 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	64,176.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	78.62 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	57.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.73 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.65 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	34,703.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	57.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	26.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.45 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.70 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.60 / Same
SSI - Colon Surgery: Number of Procedures	696.00 / Same
SSI - Colon Surgery: Predicted Cases	21.28 / Same
SSI - Colon Surgery: Observed Cases	23.00 / Same
SSI - Colon Surgery	1.08 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.83 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	289.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.70 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.37 / Same
MRSA Bacteremia: Lower Confidence Limit	0.56 / Same
MRSA Bacteremia: Upper Confidence Limit	1.29 / Same
MRSA Bacteremia: Patient Days	363,044.00 / Same
MRSA Bacteremia: Predicted Cases	25.43 / Same
MRSA Bacteremia: Observed Cases	22.00 / Same
MRSA Bacteremia	0.87 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	323,903.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	193.83 / Better
Clostridium Difficile (C.Diff): Observed Cases	77.00 / Better
Clostridium Difficile (C.Diff)	0.40 / Better

How INDIANA UNIVERSITY HEALTH Compares to Other Similar Facilities

This is how INDIANA UNIVERSITY HEALTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in INDIANAPOLIS, IN

Worst Hospitals in INDIANAPOLIS, IN

Percentages of Complications and Deaths at INDIANA UNIVERSITY HEALTH

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	13.6%	SAME
Death rate for CABG surgery patients	2.8%	SAME
Death rate for COPD patients	9.1%	SAME
Death rate for heart failure patients	10.8%	SAME
Death rate for pneumonia patients	16.2%	SAME
Death rate for stroke patients	13%	SAME
Pressure ulcer rate	0.17%	Better
Death rate among surgical inpatients with serious treatable complications	181.52%	SAME
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.44%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.16%	SAME
Postoperative respiratory failure rate	10.62%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.31%	SAME
Postoperative sepsis rate	4.7%	SAME
Postoperative wound dehiscence rate	2.35%	SAME
Abdominopelvic accidental puncture or laceration rate	0.74%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near INDIANA UNIVERSITY HEALTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near INDIANA UNIVERSITY HEALTH ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Envive of Beech Grove	5:
Homeview Center of Franklin	5:
The Barrington of Carmel	5:
Beech Grove Meadows	5:
Majestic Care of Sheridan	5:
Copper Trace Health and Living Community	5:
The Retreat at The Stratford	5:
Otterbein Franklin Seniorlife Comm Res and Com Care	5:
University Heights Health and Living Community	5:
Hamilton Trace of Fishers	5:
Compass Park	5:
Franklin Meadows	5:
Meadow Lakes	5:
Greenwood Meadows	5:
Southpointe Healthcare Center	5:
Greenwood Health and Living Community	5:
The Springs of Mooresville	5:
Witham Extended Care	5:
Greenwood Village South	5:
Rawlins House Health and Living Community	5:
Springhurst Health Campus	5:
Danville Regional Rehabilitation	5:
Fairway Village	5:
Aspen Trace Health and Living Community	4:
Rosegate Village	4:
The Restoracy of Whitestown	4:
Prairie Lakes Health Campus	4:
Miller's Merry Manor	4:
St Augustine Home For The Aged	4:
Hoosier Village	4:
Chalet Rehabilitation and Healthcare Center	4:
Altenheim Health and Living Community	4:
Westminster Village North	3:
Hickory Creek at Franklin	3:
Marquette	3:
Morristown Manor	3:
Brooke Knoll Village	3:
Cumberland Trace Health and Living Community	3:
Arlington Place Health Campus	3:
Zionsville Meadows	3:
Forest Creek Village	3:
Harrison Terrace	3:
Wellbrooke of Avon	3:
Brickyard Healthcare - Brookview Care Center	3:
The Waters of Indianapolis	3:
Northwest Manor Health Care Center	3:
Bethany Village	3:
Greenwood Healthcare Center	3:
Avon Health and Rehabilitation Center	3:
Harbour Manor Health and Living Community	3:
Brownsburg Health Care Center	3:
Brownsburg Meadows	3:
Majestic Care of Mccordsville	2:
Brickyard Healthcare - Churchman Care Center	2:
Harcourt Terrace Nursing and Rehabilitation	2:
Ashford Place Health Campus	2:
Countryside Meadows	2:
Allison Pointe Healthcare Center	2:
American Village	2:
Spring Mill Meadows	2:
Brickyard Healthcare - Willow Springs Care Center	2:
The Waters of Castleton Skilled Nursing Facility	2:
Clearvista Lake Health Campus	2:
Allisonville Meadows	2:
Washington Healthcare Center	2:
Rosewalk Village	2:
Homestead Healthcare Center	2:
Carmel Health and Living Community	2:
Wellbrooke of Carmel	2:
Miller's Merry Manor	2:
Majestic Care of Carmel	2:
Bridgewater Healthcare Center	2:
The Waters of Lebanon	2:
Maple Park Village	2:
Brickyard Healthcare - Brandywine Care Center	2:
Wellbrooke of Westfield	2:
North Capitol Nursing and Rehabilitation Center	2:
Especially Kidz Health and Rehab	2:
Plainfield Health Care Center	2:
Alpha Home - A Waters Community	2:
Creekside Health and Rehabilitation Center	2:
Evergreen Crossing and The Lofts	2:
Robin Run Health Center	1:
Hooverwood	1:
Majestic Care of Avon	1:
Castleton Health Care Center	1:
Envive of Indianapolis	1:
Westside Retirement Village	1:
Restoracy of Carmel	1:
Mcgivney Health Care Center	1:
Westpark A Waters Community	1:
Majestic Care of Southport	1:
Community Nursing and Rehabilitation Center	1:
Wildwood Healthcare Center	1:
Riverwalk Village	1:
Signature Healthcare at Parkwood	1:
Homewood Health Campus	1:
Aperion Care Greenfield	1:
Willows of Shelbyville	1:
Greenfield Healthcare Center	1:

Medical Groups Affiliated with INDIANA UNIVERSITY HEALTH

There are 2,476 doctors and 255 medical groups that are affiliated with INDIANA UNIVERSITY HEALTH.

Affiliated Doctor Groups

The list of medical professionals associated with INDIANA UNIVERSITY HEALTH is very long, so we have added another pages. See a list of medical professionals associated with INDIANA UNIVERSITY HEALTH.