CONTACT INFORMATION REVIEWS & MORE DATA

Evergreen Crossing and The Lofts

Date Updated: February 01, 2025
CMS Overall 5-Star Rating:
Address: 5404 GEORGETOWN ROAD
INDIANAPOLIS IN 46254 Map
Phone: 317-291-5404
Website: N/A
Medicare Provider Number: 155826
Participating in Medicare Since: December 11, 2014
No. of Certified Beds: 109
No. of Residents: N/A
Occupancy: N/A
Amount Fined: $183,629.47
Complaints Filed: 12
Accepts: Medicare and Medicaid

About Evergreen Crossing and The Lofts

Evergreen Crossing And The Lofts, located in INDIANAPOLIS, IN, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Evergreen Crossing And The Lofts offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

Evergreen Crossing and The Lofts is ranked #37 out of 48 facilities within a 10 mile radius and #78 out of 95 facilities within a 25 mile radius. See Ranking Report
Review Specific City Measures
CMS 5-Star Overall Rating is (2 out of 5):
Current Trend: Improving
Total Nursing Hours Spent Per Resident Per Day: 3.47
(The national average is 3.85 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 26.38% .
There is no indication of abuse occuring at Evergreen Crossing and The Lofts. (CMS flags facilities where abuse has either happened or is very likely.)

Evergreen Crossing and The Lofts Owner & Operator Information

Business Entity Name:

HANCOCK REGIONAL HOSPITAL

Owners:

HANCOCK REGIONAL HOSPITAL (DIRECT- 100%)

Managers and Directors:

TIMOTHY CLARK (CORPORATE DIRECTOR)
DEAN FELKER (CORPORATE DIRECTOR)
GEORGETOWN MGT CO LLC (OPERATIONAL/MANAGERIAL CONTROL)
STEVEN LONG (CORPORATE OFFICER)
JAMES MILLER (CORPORATE DIRECTOR)
MICHAEL OLSON (MANAGING EMPLOYEE)
SUSAN OSBORNE (CORPORATE DIRECTOR)
ANN VAIL (CORPORATE DIRECTOR)
ROY WILSON (CORPORATE DIRECTOR)
LINDA ZIMMERMAN (CORPORATE DIRECTOR)

Evergreen Crossing and The Lofts Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	2:
Health Inspection Rating	1:
Quality Rating	5:
Staffing Rating	1:

Inspection Scores

Cycle 1 Score (as of December 15, 2023)	40
Cycle 2 Score (as of July 31, 2023)	44
Cycle 3 Score (as of February 03, 2023)	309
Weighted All Cycles Score	86

Complaints by Residents

This table shows complaints filed by residents in Evergreen Crossing and The Lofts:

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	12/23/2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.	12/23/2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.	03/11/2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	02/28/2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.	01/16/2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	01/16/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals.	03/28/2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	03/07/2023
Provide safe and appropriate respiratory care for a resident when needed.	03/07/2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	03/07/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals.	08/10/2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	08/10/2022

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Evergreen Crossing and The Lofts spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.35	0.64 / 0.67
Case Mix	0.76	0.74 / 0.66
Adjusted	0.31	NA / NA
Licensed Practical Nurse (LPN)
Hours	0.80	0.77 / 0.87
Case Mix	0.99	NA / NA
Adjusted	0.70	NA / NA
Certified Nursing Assistants (CNA)
Hours	2.31	2.27 / 2.32
Case Mix	2.64	NA / NA
Adjusted	2.01	NA / NA
Total Licensed Staff
Hours	1.16	1.41 / 1.53
Physical Therapist (PT)
Hours	0.09	0.06 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours	3.47	3.68 / 3.85
Case Mix	4.40	4.29 / 3.83
Adjusted	3.02	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	26.4% / 23.3% Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	15.5% / 11.6% Worse
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	11.9% / 15.6% Better
Percentage of long-stay residents who lose too much weight (qm404)	5.4% / 5.7% Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	0.0% / 0.6% Better
Percentage of long-stay residents with a urinary tract infection (qm407)	0.0% / 1.3% Better
Percentage of long-stay residents who have depressive symptoms (qm408)	54.0% / 21.5% Worse
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.1% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	2.1% / 3.7% Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	68.7% / 93.3% Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419)	7.2% / 12.6% Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	27.6% / 81.5% Worse
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	0.0% / 1.6% Better
Percentage of long-stay residents whose ability to walk independently worsened (qm451)	14.2% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	7.9% / 23.3% Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	91.4% / 94.6% Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	42.5% / 76.5% Worse
Percentage of long-stay residents with pressure ulcers (qm479)	5.7% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480)	27.6% / NA

Hospitals Near Evergreen Crossing and The Lofts

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Evergreen Crossing and The Lofts.

Evergreen Crossing and The Lofts is near several hospitals, each with its own rating based on overall performance:

Hospital	5-Star Overall Rating
COMMUNITY HOSPITAL SOUTH, INC. 1402 E COUNTY LINE RD S INDIANAPOLIS, IN 46227	2
FRANCISCAN HEALTH INDIANAPOLIS 8111 S EMERSON AVE INDIANAPOLIS, IN 46237	2
ESKENAZI HEALTH 720 ESKENAZI AVENUE INDIANAPOLIS, IN 46202	3
COMMUNITY HOSPITAL EAST 1500 N RITTER AVE INDIANAPOLIS, IN 46219	3
INDIANA UNIVERSITY HEALTH 1701 N SENATE BLVD INDIANAPOLIS, IN 46202	3
RIVERVIEW HEALTH 395 WESTFIELD RD NOBLESVILLE, IN 46060	3
ASCENSION ST VINCENT HOSPITAL 2001 W 86TH ST INDIANAPOLIS, IN 46260	4
MAJOR HOSPITAL 2451 INTELLIPLEX DR SHELBYVILLE, IN 46176	4
WITHAM HEALTH SERVICES 2605 N LEBANON ST LEBANON, IN 46052	4
ASCENSION ST VINCENT CARMEL 13500 N MERIDIAN ST CARMEL, IN 46032	4
COMMUNITY HOSPITAL NORTH 7150 CLEARVISTA DR INDIANAPOLIS, IN 46256	4
IU HEALTH WEST HOSPITAL 1111 N RONALD REAGAN PKWY AVON, IN 46123	4
INDIANA UNIVERSITY HEALTH NORTH HOSPITAL 11700 N MERIDIAN ST CARMEL, IN 46032	5
FRANCISCAN HEALTH MOORESVILLE 1201 HADLEY RD MOORESVILLE, IN 46158	5
ST VINCENT HEART CENTER 10580 N MERIDIAN ST CARMEL, IN 46290	5
HENDRICKS REGIONAL HEALTH 1000 E MAIN ST DANVILLE, IN 46122	5
INDIANAPOLIS VA MEDICAL CENTER 1481 W. TENTH STREET INDIANAPOLIS, IN 46202	5
FAIRBANKS 8102 CLEARVISTA PARKWAY INDIANAPOLIS, IN 46256	Not Available
ASCENSION ST VINCENT FISHERS 13861 OLIO ROAD FISHERS, IN 46037	Not Available
ORTHOINDY HOSPITAL 8400 NORTHWEST BLVD INDIANAPOLIS, IN 46278	Not Available

Ratings History for Evergreen Crossing and The Lofts

Medical Professionals Associated with Evergreen Crossing and The Lofts

These are the doctors who are affiliated with Evergreen Crossing and The Lofts. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Evergreen Crossing and The Lofts.

Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of February 01, 2025.

Name	Health Inspection Score / Overall Rating
The Springs of Mooresville (MOORESVILLE, IN)	1.333 / 5:
Beech Grove Meadows (BEECH GROVE, IN)	3.333 / 4:
Aspen Trace Health and Living Community (GREENWOOD, IN)	4.667 / 4:
The Barrington of Carmel (CARMEL, IN)	6 / 4:
Fairway Village (INDIANAPOLIS, IN)	6.667 / 5:
Greenwood Health and Living Community (GREENWOOD, IN)	8 / 5:
Witham Extended Care (LEBANON, IN)	8 / 5:
Southpointe Healthcare Center (INDIANAPOLIS, IN)	8.667 / 5:
Greenwood Village South (GREENWOOD, IN)	11.333 / 5:
Miller's Merry Manor (MOORESVILLE, IN)	11.333 / 5:
Envive of Beech Grove (BEECH GROVE, IN)	12.667 / 3:
Harbour Manor Health and Living Community (NOBLESVILLE, IN)	14.667 / 4:
Greenwood Meadows (GREENWOOD, IN)	15.333 / 5:
Chalet Rehabilitation and Healthcare Center (INDIANAPOLIS, IN)	15.333 / 4:
Meadow Lakes (MOORESVILLE, IN)	18 / 4:
Prairie Lakes Health Campus (NOBLESVILLE, IN)	18 / 5:
Altenheim Health and Living Community (INDIANAPOLIS, IN)	18.667 / 4:
Rosegate Village (INDIANAPOLIS, IN)	19.167 / 3:
Greenwood Healthcare Center (GREENWOOD, IN)	20.667 / 4:
St Augustine Home For The Aged (INDIANAPOLIS, IN)	20.667 / 5:
Majestic Care of Sheridan (SHERIDAN, IN)	20.667 / 5:
Springhurst Health Campus (GREENFIELD, IN)	21.333 / 5:
Copper Trace Health and Living Community (WESTFIELD, IN)	21.333 / 5:
Hoosier Village (INDIANAPOLIS, IN)	23.333 / 5:
The Waters of Indianapolis (INDIANAPOLIS, IN)	24 / 3:
The Retreat at The Stratford (CARMEL, IN)	25.333 / 5:
Forest Creek Village (INDIANAPOLIS, IN)	26.667 / 2:
Hamilton Trace of Fishers (FISHERS, IN)	26.667 / 4:
Danville Regional Rehabilitation (DANVILLE, IN)	27.333 / 5:
Cumberland Trace Health and Living Community (PLAINFIELD, IN)	28 / 3:
Bethany Village (INDIANAPOLIS, IN)	28 / 2:
University Heights Health and Living Community (INDIANAPOLIS, IN)	32 / 4:
Spring Mill Meadows (INDIANAPOLIS, IN)	34 / 3:
Brooke Knoll Village (AVON, IN)	34.667 / 3:
Avon Health and Rehabilitation Center (AVON, IN)	36.667 / 3:
Hickory Creek at Franklin (FRANKLIN, IN)	37 / 3:
Majestic Care of Carmel (CARMEL, IN)	37.333 / 3:
The Restoracy of Whitestown (WHITESTOWN, IN)	37.333 / 4:
Northwest Manor Health Care Center (INDIANAPOLIS, IN)	38.667 / 4:
Miller's Merry Manor (INDIANAPOLIS, IN)	40.667 / 4:
Brickyard Healthcare - Brookview Care Center (INDIANAPOLIS, IN)	40.667 / 4:
Majestic Care of Mccordsville (MCCORDSVILLE, IN)	41.333 / 3:
Especially Kidz Health and Rehab (SHELBYVILLE, IN)	42.667 / 2:
Westpark A Waters Community (INDIANAPOLIS, IN)	44 / 3:
Brownsburg Meadows (BROWNSBURG, IN)	45.333 / 3:
Brownsburg Health Care Center (BROWNSBURG, IN)	46 / 2:
Bridgewater Healthcare Center (CARMEL, IN)	47.333 / 3:
Harrison Terrace (INDIANAPOLIS, IN)	48 / 3:
Carmel Health and Living Community (CARMEL, IN)	49.333 / 2:
Wellbrooke of Westfield (WESTFIELD, IN)	50.667 / 3:
Harcourt Terrace Nursing and Rehabilitation (INDIANAPOLIS, IN)	52 / 2:
Rosewalk Village (INDIANAPOLIS, IN)	54 / 2:
Brickyard Healthcare - Churchman Care Center (INDIANAPOLIS, IN)	54.667 / 1:
Homewood Health Campus (LEBANON, IN)	54.667 / 1:
Arlington Place Health Campus (INDIANAPOLIS, IN)	55.333 / 2:
Marquette (INDIANAPOLIS, IN)	55.333 / 2:
The Waters of Lebanon (LEBANON, IN)	55.333 / 2:
Riverwalk Village (NOBLESVILLE, IN)	55.333 / 1:
Maple Park Village (WESTFIELD, IN)	56 / 3:
Zionsville Meadows (ZIONSVILLE, IN)	59.167 / 3:
Wellbrooke of Avon (INDIANAPOLIS, IN)	61.333 / 3:
Majestic Care of Avon (AVON, IN)	66.667 / 2:
Washington Healthcare Center (INDIANAPOLIS, IN)	67.667 / 2:
Robin Run Health Center (INDIANAPOLIS, IN)	70 / 2:
Eagle Valley Meadows (INDIANAPOLIS, IN)	70.667 / 3:
Aperion Care Greenfield (GREENFIELD, IN)	71.333 / 1:
Greenfield Healthcare Center (GREENFIELD, IN)	71.333 / 1:
Community Nursing and Rehabilitation Center (INDIANAPOLIS, IN)	73.333 / 3:
The Waters of Castleton Skilled Nursing Facility (INDIANAPOLIS, IN)	73.333 / 1:
Wellbrooke of Carmel (CARMEL, IN)	73.333 / 3:
Clearvista Lake Health Campus (INDIANAPOLIS, IN)	74 / 2:
Countryside Meadows (AVON, IN)	74.667 / 3:
Allisonville Meadows (FISHERS, IN)	74.667 / 2:
Willows of Shelbyville (SHELBYVILLE, IN)	75.333 / 1:
Mcgivney Health Care Center (CARMEL, IN)	75.333 / 1:
North Capitol Nursing and Rehabilitation Center (INDIANAPOLIS, IN)	80.667 / 2:
Westminster Village North (INDIANAPOLIS, IN)	83.333 / 2:
Evergreen Crossing and The Lofts (INDIANAPOLIS, IN)	86.167 / 2:
Castleton Health Care Center (INDIANAPOLIS, IN)	86.667 / 1:
Brickyard Healthcare - Willow Springs Care Center (INDIANAPOLIS, IN)	87 / 1:
Wildwood Healthcare Center (INDIANAPOLIS, IN)	91.333 / 1:
Ashford Place Health Campus (SHELBYVILLE, IN)	95 / 1:
American Village (INDIANAPOLIS, IN)	99.333 / 2:
Creekside Health and Rehabilitation Center (INDIANAPOLIS, IN)	106.667 / 1:
Hooverwood (INDIANAPOLIS, IN)	109.333 / 1:
Alpha Home - A Waters Community (INDIANAPOLIS, IN)	127.833 / 1:
Signature Healthcare at Parkwood (LEBANON, IN)	128 / 1:
Majestic Care of Southport (INDIANAPOLIS, IN)	130.167 / 1:
Restoracy of Carmel (CARMEL, IN)	145.333 / 2:
Westside Retirement Village (INDIANAPOLIS, IN)	152 / 1:
Plainfield Health Care Center (PLAINFIELD, IN)	152.333 / 1:
Envive of Indianapolis (INDIANAPOLIS, IN)	153.333 / 1:
Homestead Healthcare Center (INDIANAPOLIS, IN)	178.333 / 2:
Allison Pointe Healthcare Center (INDIANAPOLIS, IN)	288.167 / 1:
Tranquility Nursing and Rehab (INDIANAPOLIS, IN)	303.667 / :

Our Analysis

Best and Worst Nursing Homes in INDIANAPOLIS, IN

Here is our analysis of the Best Nursing Homes in INDIANAPOLIS and Worst Nursing Homes in INDIANAPOLIS so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

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