CONTACT INFORMATION REVIEWS & MORE DATA

FRANCISCAN HEALTH INDIANAPOLIS Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  8111 S EMERSON AVE, INDIANAPOLIS, IN 46237
  • Phone:  (317) 528-5000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   76%

  About FRANCISCAN HEALTH INDIANAPOLIS

FRANCISCAN HEALTH INDIANAPOLIS is a Acute Care Hospitals. It is in INDIANAPOLIS, IN. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 150162. It does provide emergency services. There are 727 medical professionals and 91 doctor groups affiliated with the hospital. On average at FRANCISCAN HEALTH INDIANAPOLIS, emergency patients were charged $27,365. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FRANCISCAN HEALTH INDIANAPOLIS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 35 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 22 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of FRANCISCAN HEALTH INDIANAPOLIS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the FRANCISCAN HEALTH INDIANAPOLIS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for FRANCISCAN HEALTH INDIANAPOLIS: Not Available

Detailed table for spending and period for patients at FRANCISCAN HEALTH INDIANAPOLIS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $86
Outpatient (1 to 3 days Prior to Index Hospital Admission) $275
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $653
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,399
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $1,707
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $721
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $136
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,864
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,019
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,965
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $138
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,339
Total (Complete Episode) $27,365

Infection Rates at FRANCISCAN HEALTH INDIANAPOLIS

These measures show how often patients at FRANCISCAN HEALTH INDIANAPOLIS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.23 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.03 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 12,254.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.42 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.52 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.93 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,670.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 18.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 24.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.32 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.50 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.75 / Same
SSI - Colon Surgery: Number of Procedures 374.00 / Same
SSI - Colon Surgery: Predicted Cases 10.18 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.98 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.60 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.61 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 346.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.07 / Same
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Same
SSI - Abdominal Hysterectomy 1.63 / Same
MRSA Bacteremia: Lower Confidence Limit 0.36 / Same
MRSA Bacteremia: Upper Confidence Limit 1.64 / Same
MRSA Bacteremia: Patient Days 120,607.00 / Same
MRSA Bacteremia: Predicted Cases 8.45 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 0.83 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.66 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.05 / Same
Clostridium Difficile (C.Diff): Patient Days 110,238.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 84.50 / Same
Clostridium Difficile (C.Diff): Observed Cases 71.00 / Same
Clostridium Difficile (C.Diff) 0.84 / Same

How FRANCISCAN HEALTH INDIANAPOLIS Compares to Other Similar Facilities

This is how FRANCISCAN HEALTH INDIANAPOLIS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in INDIANAPOLIS, IN

Worst Hospitals in INDIANAPOLIS, IN

Percentages of Complications and Deaths at FRANCISCAN HEALTH INDIANAPOLIS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4% SAME
Death rate for heart attack patients 11.2% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 16.7% SAME
Death rate for stroke patients 12.1% SAME
Pressure ulcer rate 0.18% SAME
Death rate among surgical inpatients with serious treatable complications 191.47% SAME
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.6% SAME
Postoperative acute kidney injury requiring dialysis rate 0.85% SAME
Postoperative respiratory failure rate 4.81% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.97% SAME
Postoperative sepsis rate 5% SAME
Postoperative wound dehiscence rate 1.52% SAME
Abdominopelvic accidental puncture or laceration rate 0.83% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.72% Better

Skilled Nursing Facilities Near FRANCISCAN HEALTH INDIANAPOLIS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near FRANCISCAN HEALTH INDIANAPOLIS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Grand Valley Health and Rehab 5:
Compass Park 5:
Homeview Center of Franklin 5:
Otterbein Franklin Seniorlife Comm Res and Com Care 5:
Franklin Meadows 5:
Greenwood Village South 5:
The Springs of Mooresville 5:
Meadow Lakes 5:
Greenwood Health and Living Community 5:
Greenwood Meadows 5:
University Heights Health and Living Community 5:
Southpointe Healthcare Center 5:
Beech Grove Meadows 5:
Fairway Village 5:
Envive of Beech Grove 5:
Danville Regional Rehabilitation 5:
Springhurst Health Campus 5:
Hamilton Trace of Fishers 5:
The Barrington of Carmel 5:
The Retreat at The Stratford 5:
Copper Trace Health and Living Community 5:
Rawlins House Health and Living Community 5:
Aspen Trace Health and Living Community 4:
Miller's Merry Manor 4:
Rosegate Village 4:
Chalet Rehabilitation and Healthcare Center 4:
Altenheim Health and Living Community 4:
St Augustine Home For The Aged 4:
Hoosier Village 4:
The Restoracy of Whitestown 4:
Prairie Lakes Health Campus 4:
Hickory Creek at Franklin 3:
Greenwood Healthcare Center 3:
Morristown Manor 3:
Cumberland Trace Health and Living Community 3:
Forest Creek Village 3:
The Waters of Indianapolis 3:
Bethany Village 3:
Avon Health and Rehabilitation Center 3:
Wellbrooke of Avon 3:
Brooke Knoll Village 3:
Arlington Place Health Campus 3:
Harrison Terrace 3:
Brickyard Healthcare - Brookview Care Center 3:
Northwest Manor Health Care Center 3:
Brownsburg Health Care Center 3:
Brownsburg Meadows 3:
Westminster Village North 3:
Marquette 3:
Zionsville Meadows 3:
Especially Kidz Health and Rehab 2:
Ashford Place Health Campus 2:
Homestead Healthcare Center 2:
Plainfield Health Care Center 2:
Brickyard Healthcare - Churchman Care Center 2:
Washington Healthcare Center 2:
Countryside Meadows 2:
Rosewalk Village 2:
Miller's Merry Manor 2:
Brickyard Healthcare - Brandywine Care Center 2:
North Capitol Nursing and Rehabilitation Center 2:
Alpha Home - A Waters Community 2:
Creekside Health and Rehabilitation Center 2:
Evergreen Crossing and The Lofts 2:
American Village 2:
Majestic Care of Mccordsville 2:
Harcourt Terrace Nursing and Rehabilitation 2:
Allison Pointe Healthcare Center 2:
Spring Mill Meadows 2:
Brickyard Healthcare - Willow Springs Care Center 2:
The Waters of Castleton Skilled Nursing Facility 2:
Clearvista Lake Health Campus 2:
Allisonville Meadows 2:
Carmel Health and Living Community 2:
Wellbrooke of Carmel 2:
Majestic Care of Carmel 2:
Bridgewater Healthcare Center 2:
Morgantown Woods of Journey 1:
The Waters of Martinsville 1:
Waldron Rehabilitation and Healthcare Center 1:
Willows of Shelbyville 1:
Majestic Care of Southport 1:
Majestic Care of Avon 1:
Envive of Indianapolis 1:
Westside Retirement Village 1:
Westpark A Waters Community 1:
Community Nursing and Rehabilitation Center 1:
Wildwood Healthcare Center 1:
Aperion Care Greenfield 1:
Greenfield Healthcare Center 1:
Eagle Valley Meadows 1:
Tranquility Nursing and Rehab 1:
Robin Run Health Center 1:
Hooverwood 1:
Castleton Health Care Center 1:
Restoracy of Carmel 1:
Mcgivney Health Care Center 1:

Medical Groups Affiliated with FRANCISCAN HEALTH INDIANAPOLIS

There are 727 doctors and 91 medical groups that are affiliated with FRANCISCAN HEALTH INDIANAPOLIS.

Affiliated Doctor Groups


The list of medical professionals associated with FRANCISCAN HEALTH INDIANAPOLIS is very long, so we have added another pages. See a list of medical professionals associated with FRANCISCAN HEALTH INDIANAPOLIS.

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