INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL Ratings and Reviews

About INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL

INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL is a Acute Care Hospitals. It is in MUNCIE, IN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150089. It does provide emergency services. There are 634 medical professionals and 126 doctor groups affiliated with the hospital. On average at INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL, emergency patients were charged $24,587. This is lower than the state average of $26,136. It is also lower than the national average of $25,828.

Quick Links to INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	49 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	39 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	49 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	57 %
Patients who reported YES, they would probably recommend the hospital	36 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$2
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$24
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$177
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$30
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$625
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,805
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,232
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$491
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$261
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,333
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,228
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,111
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$107
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,128
Total (Complete Episode)	$24,587

Infection Rates at INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL

These measures show how often patients at INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.21 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.57 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,723.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.14 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.95 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,426.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	6.97 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.29 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.79 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.55 / Same
SSI - Colon Surgery: Number of Procedures	139.00 / Same
SSI - Colon Surgery: Predicted Cases	3.90 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	1.80 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	49.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.45 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.27 / Same
MRSA Bacteremia: Upper Confidence Limit	1.63 / Same
MRSA Bacteremia: Patient Days	89,534.00 / Same
MRSA Bacteremia: Predicted Cases	6.82 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.73 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.10 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Patient Days	84,637.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	58.13 / Better
Clostridium Difficile (C.Diff): Observed Cases	11.00 / Better
Clostridium Difficile (C.Diff)	0.19 / Better

How INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MUNCIE, IN

Worst Hospitals in MUNCIE, IN

Percentages of Complications and Deaths at INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	13.1%	SAME
Death rate for CABG surgery patients	4.2%	SAME
Death rate for COPD patients	5.6%	Better
Death rate for heart failure patients	12.5%	SAME
Death rate for pneumonia patients	16.1%	SAME
Death rate for stroke patients	13.3%	SAME
Pressure ulcer rate	0.1%	SAME
Death rate among surgical inpatients with serious treatable complications	162.62%	SAME
Iatrogenic pneumothorax rate	0.18%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.52%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.35%	SAME
Postoperative respiratory failure rate	8.42%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.68%	SAME
Postoperative sepsis rate	5.01%	SAME
Postoperative wound dehiscence rate	2.12%	SAME
Abdominopelvic accidental puncture or laceration rate	0.69%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.86%	SAME

Skilled Nursing Facilities Near INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Rawlins House Health and Living Community	5:
Edgewater Woods	5:
Bethany Pointe Health Campus	5:
Waters Edge Village	5:
Parker Health Care and Rehabilitation Center	5:
Willowbend Living Center	5:
Westminster Village Muncie Inc	5:
Summit Health and Living	5:
Waters of Hartford City Skilled Nursing Facility	5:
Colonial Oaks Health Care Center	5:
Middletown Nursing and Rehabilitation Center	4:
The Waters of Middletown Skilled Nursing Facility	4:
Countryside Manor Health and Living Community	4:
Northview Health and Living	4:
Pineknoll Rehabilitation Centre	4:
Elwood Health and Living	4:
Albany Health Care and Rehabilitation Center	4:
The Waters of Dunkirk Skilled Nursing Facility	4:
Hickory Creek at New Castle	3:
Willows of New Castle	3:
The Waters of New Castle	3:
Waters of Chesterfield Skilled Nursing Facility	3:
Yorktown Manor	3:
Bethel Pointe Health and Rehab	3:
Morrison Woods Health Campus	3:
Alexandria Care Center	3:
Persimmon Ridge Rehabilitation Centre	3:
Envive of Hartford City	3:
University Nursing Center	3:
Twin City Health Care	3:
Glen Oaks Health Campus	2:
Stonebrooke Rehabilitation Center	2:
Beaumont Rehabilitation and Healthcare Center	2:
Woodlands The	2:
Brickyard Healthcare - Muncie Care Center	2:
Wesleyan Health Care Center	2:
Envive of Anderson	1:
Randolph Nursing Home	1:
Cardinal Care Strategies	1:
Brookside Care Strategies	1:
The Waters of Muncie	1:
Signature Healthcare of Muncie	1:
Aperion Care Marion LLC	1:

Medical Groups Affiliated with INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL

There are 634 doctors and 126 medical groups that are affiliated with INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with INDIANA UNIVERSITY HEALTH BALL MEMORIAL HOSPITAL.