CYPRESS POINTE SURGICAL HOSPITAL Ratings and Reviews

About CYPRESS POINTE SURGICAL HOSPITAL

CYPRESS POINTE SURGICAL HOSPITAL is a Acute Care Hospitals. It is in HAMMOND, LA. Its type of ownership is Physician. The facility's Medicare ID is 190303. It DOES NOT provide emergency services. There are 41 medical professionals and 24 doctor groups affiliated with the hospital. On average at CYPRESS POINTE SURGICAL HOSPITAL, emergency patients were charged $36,797. This is higher than the state average of $27,384. It is also higher than the national average of $25,828.

Quick Links to CYPRESS POINTE SURGICAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CYPRESS POINTE SURGICAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	91 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	7 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	95 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Always" listened carefully to them	91 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	7 %
Patients who reported that their nurses "Always" explained things in a way they could understand	86 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	2 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	12 %
Patients who reported that their doctors "Always" communicated well	86 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	10 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	90 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Always" listened carefully to them	85 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	11 %
Patients who reported that their doctors "Always" explained things in a way they could understand	82 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	13 %
Patients who reported that they "Always" received help as soon as they wanted	80 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	6 %
Patients who reported that they "Usually" received help as soon as they wanted	14 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	87 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	4 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	72 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	19 %
Patients who reported that staff "Always" explained about medicines before giving it to them	79 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	13 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	8 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	92 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	3 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	22 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	12 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	8 %
Patients who reported that YES, they were given information about what to do during their recovery at home	92 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	9 %
Patients who reported that YES, they did discuss whether they would need help after discharge	91 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	6 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	94 %
Patients who "Agree" they understood their care when they left the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	63 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	59 %
Patients who "Agree" that they understood their responsiblities in managing their health	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	63 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	28 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	68 %
Patients who reported that their room and bathroom were "Always" clean	78 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	87 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	2 %
Patients who reported that the area around their room was "Usually" quiet at night	11 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	3 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	91 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	2 %
Patients who reported YES, they would definitely recommend the hospital	91 %
Patients who reported YES, they would probably recommend the hospital	7 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CYPRESS POINTE SURGICAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CYPRESS POINTE SURGICAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CYPRESS POINTE SURGICAL HOSPITAL: Not Available

Detailed table for spending and period for patients at CYPRESS POINTE SURGICAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$15
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$137
Carrier (1 to 3 days Prior to Index Hospital Admission)	$337
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$24,139
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$4,816
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$766
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,266
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$237
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$1,610
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$624
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$812
Total (Complete Episode)	$36,797

Infection Rates at CYPRESS POINTE SURGICAL HOSPITAL

These measures show how often patients at CYPRESS POINTE SURGICAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	926.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.01 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	926.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.22 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How CYPRESS POINTE SURGICAL HOSPITAL Compares to Other Similar Facilities

This is how CYPRESS POINTE SURGICAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HAMMOND, LA

Worst Hospitals in HAMMOND, LA

Percentages of Complications and Deaths at CYPRESS POINTE SURGICAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.57%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.63%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	6.8%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.28%	SAME
Postoperative sepsis rate	4.89%	SAME
Postoperative wound dehiscence rate	2.01%	SAME
Abdominopelvic accidental puncture or laceration rate	1.09%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near CYPRESS POINTE SURGICAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CYPRESS POINTE SURGICAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Christwood	4:
Ponchatoula Community Care Center	4:
Forest Manor Nursing and Rehabilitation Center	4:
Landmark Nursing Center Hammond	3:
Heritage Healthcare of Hammond	3:
Heritage Manor of Mandeville	2:
Trinity Trace Community Care Center	2:
Belle Maison Nursing and Rehabilitation L L C	2:
Hammond Nursing Home	2:
The Lodge at Tangi Pines	2:
Pontchartrain Health Care Center	1:
St Helena Parish Nursing Home	1:
Fair City Health and Rehab	1:

Medical Groups Affiliated with CYPRESS POINTE SURGICAL HOSPITAL

There are 41 doctors and 24 medical groups that are affiliated with CYPRESS POINTE SURGICAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with CYPRESS POINTE SURGICAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with CYPRESS POINTE SURGICAL HOSPITAL.