CONTACT INFORMATION REVIEWS & MORE DATA

BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  12505 LEBANON ROAD, FRISCO, TX 75035
  • Phone:  (972) 963-3333
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   71%

  About BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL

BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL is a Acute Care Hospitals. It is in FRISCO, TX. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 450885. It does provide emergency services. There are 190 medical professionals and 47 doctor groups affiliated with the hospital. On average at BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL, emergency patients were charged $27,440. This is lower than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 6 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 70 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 24 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL: Not Available

Detailed table for spending and period for patients at BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $7
Inpatient (1 to 3 days Prior to Index Hospital Admission) $25
Outpatient (1 to 3 days Prior to Index Hospital Admission) $115
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $27
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $803
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,208
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $24
Carrier (During Index Hospital Admission) $1,782
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $807
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $298
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,717
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $635
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $143
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,939
Total (Complete Episode) $27,440

Infection Rates at BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL

These measures show how often patients at BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.99 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,538.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,041.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.68 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 31.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.82 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 83.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.66 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 24,755.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.63 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.07 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.40 / Same
Clostridium Difficile (C.Diff): Patient Days 19,977.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 4.74 / Same
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Same
Clostridium Difficile (C.Diff) 0.42 / Same

How BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL Compares to Other Similar Facilities

This is how BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FRISCO, TX

Worst Hospitals in FRISCO, TX

Percentages of Complications and Deaths at BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.8% SAME
Death rate for heart failure patients 11.4% SAME
Death rate for pneumonia patients 16.4% SAME
Death rate for stroke patients 11.8% SAME
Pressure ulcer rate 0.3% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.33% SAME
Postoperative acute kidney injury requiring dialysis rate 1.53% SAME
Postoperative respiratory failure rate 7.42% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.52% SAME
Postoperative sepsis rate 5.07% SAME
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 1% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Villages of Lake Highlands 5:
Pure Health Transitional Care at Texas Health Pres 5:
Highland Meadows Health and Rehab 5:
The Plaza at Edgemere 5:
Autumn Leaves 5:
Christian Care Center 5:
Continuing Care at Highland Springs 5:
Good Samaritan Society-Denton Village 5:
Ventana By Buckner 5:
Purehealth Transitional Care at Thr Arlington 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Presbyterian Village North Special Care Ctr 5:
Le Reve Rehabilitation and Memory Care 5:
La Dora Nursing and Rehabilitation Center 5:
The Legacy Midtown Park 5:
Grapevine Medical Lodge 5:
Mckinney Healthcare and Rehabilitation Center 5:
The Belmont at Twin Creeks 5:
C C Young Memorial Home 5:
Beltline Healthcare Center 5:
Keller Oaks Healthcare Center 4:
Palomino Place 4:
The Madison On Marsh 4:
Hollymead 4:
Signature Pointe 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Pilot Point Care Center 4:
The Villages On Macarthur 4:
Ridgecrest Healthcare and Rehabilitation Center 4:
Cottonwood Nursing and Rehabilitation 4:
Belterra Health and Rehab 4:
Cross Timbers Rehabilitation and Healthcare Center 4:
Denton Rehabilitation and Nursing Center 4:
Life Care Center of Plano 4:
Walnut Place 4:
San Remo 4:
Good Samaritan Society -- Lake Forest Village 4:
Bedford Wellness and Rehabilitation 4:
The Healthcare Resort of Plano 4:
Forum Parkway Health and Rehabilitation 4:
Rowlett Health and Rehabilitation Center 4:
Parkwood Healthcare Community 4:
Irving Nursing and Rehabilitation 4:
Prairie Estates 3:
Town East Rehabilitation and Healthcare Center 3:
Cottonwood Creek Healthcare Community 3:
Edgewood Rehabilitation and Care Center 3:
Las Brisas Rehabilitation and Wellness Suites 3:
Remington Transitional Care of Richardson 3:
Stonemere Rehabilitation Center 3:
Carrara 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Mesquite Tree Nursing Center 3:
The Highlands Guest Care Center 3:
Farmersville Health and Rehabilitation 3:
The Legacy at Willow Bend 3:
Hurst Plaza Nursing and Rehab 3:
Lexington Medical Lodge 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Victoria Gardens of Allen 3:
Brentwood Place Three 3:
North Park Health and Rehabilitation Center 3:
Caraday Mesquite 3:
Traymore Nursing Center 3:
Discovery Village at Southlake 3:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Meadowbrook Care Center 2:
Northgate Plaza 2:
Carrollton Health and Rehabilitation Center 2:
Winters Park Nursing and Rehabilitation Center 2:
Arapaho Rehabilitation and Care Center 2:
Avante Rehabilitation Center 2:
Sandy Lake Rehabilitation and Care Center 2:
The Reserve at Richardson 2:
The Hillcrest of North Dallas 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
Westpark Rehabilitation and Living 2:
Lakewest Rehabilitation and Skilled Care 2:
Brookhaven Nursing and Rehabilitation Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Accel at Willow Bend 2:
The Park In Plano 2:
Princeton Medical Lodge 2:
Baybrooke Village Care and Rehab Center 2:
Victoria Gardens of Frisco 2:
Fair Park Health and Rehabilitation Center 2:
Brentwood Place One 2:
Brentwood Place Four 2:
Bear Creek Nursing and Rehabilitation 2:
The Renaissance at Kessler Park 2:
The Rehabilitation and Wellness Centre of Dallas LLC 2:
Golden Acres Living and Rehabilitation Center 2:
The Carlyle at Stonebridge Park 1:
Cheyenne Medical Lodge 1:
Legend Oaks Healthcare and Rehabilitation Garland 1:
Birchwood of Grapevine 1:
Oakmont Guest Care Center 1:
Lindan Park Care Center LP 1:
The Plaza at Richardson 1:

Medical Groups Affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL

There are 190 doctors and 47 medical groups that are affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL.

Affiliated Doctor Groups


The list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL is very long, so we have added another pages. See a list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER - CENTENNIAL.

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