MEDICAL CITY PLANO Ratings and Reviews

About MEDICAL CITY PLANO

MEDICAL CITY PLANO is a Acute Care Hospitals. It is in PLANO, TX. Its type of ownership is Proprietary. The facility's Medicare ID is 450651. It does provide emergency services. There are 888 medical professionals and 242 doctor groups affiliated with the hospital. On average at MEDICAL CITY PLANO, emergency patients were charged $33,648. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Quick Links to MEDICAL CITY PLANO Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDICAL CITY PLANO to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEDICAL CITY PLANO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDICAL CITY PLANO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDICAL CITY PLANO: Not Available

Detailed table for spending and period for patients at MEDICAL CITY PLANO:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$4
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$213
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,137
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,610
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$2,576
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$883
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$241
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,822
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$532
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,215
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$152
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,158
Total (Complete Episode)	$33,648

Infection Rates at MEDICAL CITY PLANO

These measures show how often patients at MEDICAL CITY PLANO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.65 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.61 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	18,098.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	18.14 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	19.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.22 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.88 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,535.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.46 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.39 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.75 / Same
SSI - Colon Surgery: Number of Procedures	279.00 / Same
SSI - Colon Surgery: Predicted Cases	7.90 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	0.89 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.15 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.92 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	243.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.26 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.88 / Same
MRSA Bacteremia: Lower Confidence Limit	0.35 / Same
MRSA Bacteremia: Upper Confidence Limit	1.44 / Same
MRSA Bacteremia: Patient Days	154,418.00 / Same
MRSA Bacteremia: Predicted Cases	10.58 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	0.76 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.08 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.28 / Better
Clostridium Difficile (C.Diff): Patient Days	138,366.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	63.92 / Better
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Better
Clostridium Difficile (C.Diff)	0.16 / Better

How MEDICAL CITY PLANO Compares to Other Similar Facilities

This is how MEDICAL CITY PLANO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PLANO, TX

Worst Hospitals in PLANO, TX

Percentages of Complications and Deaths at MEDICAL CITY PLANO

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	2.6%	SAME
Death rate for COPD patients	7.5%	SAME
Death rate for heart failure patients	9.9%	SAME
Death rate for pneumonia patients	15.8%	SAME
Death rate for stroke patients	14%	SAME
Pressure ulcer rate	0.14%	Better
Death rate among surgical inpatients with serious treatable complications	137.47%	SAME
Iatrogenic pneumothorax rate	0.16%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.82%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.09%	SAME
Postoperative respiratory failure rate	9.11%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.05%	SAME
Postoperative sepsis rate	5.37%	SAME
Postoperative wound dehiscence rate	1.59%	SAME
Abdominopelvic accidental puncture or laceration rate	1.46%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.82%	SAME

Skilled Nursing Facilities Near MEDICAL CITY PLANO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDICAL CITY PLANO ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Christian Care Center	5:
C C Young Memorial Home	5:
Ventana By Buckner	5:
Pure Health Transitional Care at Texas Health Pres	5:
Continuing Care at Highland Springs	5:
Purehealth Transitional Care at Thr Arlington	5:
Presbyterian Village North Special Care Ctr	5:
The Plaza at Edgemere	5:
Prestonwood Rehabilitation and Nursing Center Inc	5:
Highland Meadows Health and Rehab	5:
The Legacy Midtown Park	5:
Grapevine Medical Lodge	5:
Villages of Lake Highlands	5:
Le Reve Rehabilitation and Memory Care	5:
Mckinney Healthcare and Rehabilitation Center	5:
Good Samaritan Society-Denton Village	5:
La Dora Nursing and Rehabilitation Center	5:
The Belmont at Twin Creeks	5:
The Villa at Mountain View	5:
Beltline Healthcare Center	5:
Autumn Leaves	5:
Good Samaritan Society -- Lake Forest Village	4:
Denton Rehabilitation and Nursing Center	4:
Rowlett Health and Rehabilitation Center	4:
Parkwood Healthcare Community	4:
Signature Pointe	4:
Belterra Health and Rehab	4:
Forum Parkway Health and Rehabilitation	4:
The Villages On Macarthur	4:
Balch Springs Nursing Home	4:
Irving Nursing and Rehabilitation	4:
Arbrook Plaza	4:
The Madison On Marsh	4:
Vista Ridge Nursing and Rehabilitation Center	4:
Bedford Wellness and Rehabilitation	4:
The Healthcare Resort of Plano	4:
Cottonwood Nursing and Rehabilitation	4:
Cross Timbers Rehabilitation and Healthcare Center	4:
Life Care Center of Plano	4:
Walnut Place	4:
Hollymead	4:
Palomino Place	4:
Ridgecrest Healthcare and Rehabilitation Center	4:
Keller Oaks Healthcare Center	4:
San Remo	4:
Farmersville Health and Rehabilitation	3:
Lexington Medical Lodge	3:
Hurst Plaza Nursing and Rehab	3:
Beacon Harbor Healthcare and Rehabilitation	3:
Stonemere Rehabilitation Center	3:
Discovery Village at Southlake	3:
Prairie Estates	3:
Town Hall Estates Arlington Inc	3:
Caraday Mesquite	3:
The Legacy at Willow Bend	3:
Cottonwood Creek Healthcare Community	3:
Edgewood Rehabilitation and Care Center	3:
Rambling Oaks Courtyard Extensive Care Community	3:
Traymore Nursing Center	3:
Victoria Gardens of Allen	3:
Heritage Gardens Rehabilitation and Healthcare	3:
Green Oaks Nursing and Rehabilitation	3:
Remington Transitional Care of Richardson	3:
Carrara	3:
Greenbrier Health Care Center	3:
Las Brisas Rehabilitation and Wellness Suites	3:
Town East Rehabilitation and Healthcare Center	3:
The Highlands Guest Care Center	3:
North Park Health and Rehabilitation Center	3:
The Manor at Seagoville	3:
Mesquite Tree Nursing Center	3:
Brentwood Place Three	3:
Brentwood Place One	2:
Brentwood Place Four	2:
Baybrooke Village Care and Rehab Center	2:
Bear Creek Nursing and Rehabilitation	2:
Westpark Rehabilitation and Living	2:
Victoria Gardens of Frisco	2:
Princeton Medical Lodge	2:
Pleasant Valley Healthcare and Rehabilitation Cent	2:
Fair Park Health and Rehabilitation Center	2:
Carrollton Health and Rehabilitation Center	2:
Winters Park Nursing and Rehabilitation Center	2:
Golden Acres Living and Rehabilitation Center	2:
Arapaho Rehabilitation and Care Center	2:
The Laurenwood Nursing and Rehabilitation	2:
Arlington Residence and Rehabilitation Center	2:
Sandy Lake Rehabilitation and Care Center	2:
Heritage at Turner Park Health and Rehab	2:
The Reserve at Richardson	2:
Northgate Plaza	2:
The Hillcrest of North Dallas	2:
Accel at Willow Bend	2:
Lakewest Rehabilitation and Skilled Care	2:
The Park In Plano	2:
Garnet Hill Rehabilitation and Skilled Care	2:
Brookhaven Nursing and Rehabilitation Center	2:
The Villages of Dallas	2:
The Rehabilitation and Wellness Centre of Dallas LLC	2:
City of Ennis Dba Broadmoor Medical Lodge	2:

Medical Groups Affiliated with MEDICAL CITY PLANO

There are 888 doctors and 242 medical groups that are affiliated with MEDICAL CITY PLANO.

Affiliated Doctor Groups

The list of medical professionals associated with MEDICAL CITY PLANO is very long, so we have added another pages. See a list of medical professionals associated with MEDICAL CITY PLANO.