CONTACT INFORMATION REVIEWS & MORE DATA

METHODIST RICHARDSON MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  2831 E PRESIDENT GEORGE BUSH HIGHWAY, RICHARDSON, TX 75082
  • Phone:  (469) 204-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Government - Hospital District or Authority
  • Overall Rating:  
  • Perc. Patients Recommending:   75%

  About METHODIST RICHARDSON MEDICAL CENTER

METHODIST RICHARDSON MEDICAL CENTER is a Acute Care Hospitals. It is in RICHARDSON, TX. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 450537. It does provide emergency services. There are 331 medical professionals and 80 doctor groups affiliated with the hospital. On average at METHODIST RICHARDSON MEDICAL CENTER, emergency patients were charged $33,424. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METHODIST RICHARDSON MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 79 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of METHODIST RICHARDSON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METHODIST RICHARDSON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METHODIST RICHARDSON MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at METHODIST RICHARDSON MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $20
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $26
Outpatient (1 to 3 days Prior to Index Hospital Admission) $62
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $780
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,596
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $1,973
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $941
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $337
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $10,388
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $845
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,962
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $180
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,253
Total (Complete Episode) $33,424

Infection Rates at METHODIST RICHARDSON MEDICAL CENTER

These measures show how often patients at METHODIST RICHARDSON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.47 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.77 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 10,874.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.97 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 11,361.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.04 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.20 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.20 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.52 / Same
SSI - Colon Surgery: Number of Procedures 230.00 / Same
SSI - Colon Surgery: Predicted Cases 6.36 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.63 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 70.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.60 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.06 / Same
MRSA Bacteremia: Upper Confidence Limit 1.16 / Same
MRSA Bacteremia: Patient Days 88,251.00 / Same
MRSA Bacteremia: Predicted Cases 5.71 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.35 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.55 / Better
Clostridium Difficile (C.Diff): Patient Days 86,094.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 57.19 / Better
Clostridium Difficile (C.Diff): Observed Cases 21.00 / Better
Clostridium Difficile (C.Diff) 0.37 / Better

How METHODIST RICHARDSON MEDICAL CENTER Compares to Other Similar Facilities

This is how METHODIST RICHARDSON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RICHARDSON, TX

Worst Hospitals in RICHARDSON, TX

Percentages of Complications and Deaths at METHODIST RICHARDSON MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 14.1% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 12.4% SAME
Death rate for pneumonia patients 20.4% SAME
Death rate for stroke patients 14.9% SAME
Pressure ulcer rate 0.97% SAME
Death rate among surgical inpatients with serious treatable complications 163.68% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.19% SAME
Postoperative acute kidney injury requiring dialysis rate 1.08% SAME
Postoperative respiratory failure rate 5.93% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.46% SAME
Postoperative sepsis rate 3.17% SAME
Postoperative wound dehiscence rate 1.56% SAME
Abdominopelvic accidental puncture or laceration rate 1.2% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near METHODIST RICHARDSON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METHODIST RICHARDSON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Autumn Leaves 5:
Christian Care Center 5:
Beltline Healthcare Center 5:
Continuing Care at Highland Springs 5:
Le Reve Rehabilitation and Memory Care 5:
C C Young Memorial Home 5:
Mckinney Healthcare and Rehabilitation Center 5:
Villages of Lake Highlands 5:
Highland Meadows Health and Rehab 5:
Royse City Medical Lodge 5:
Grapevine Medical Lodge 5:
The Belmont at Twin Creeks 5:
The Villa at Mountain View 5:
The Plaza at Edgemere 5:
The Legacy Midtown Park 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Pure Health Transitional Care at Texas Health Pres 5:
Ventana By Buckner 5:
Presbyterian Village North Special Care Ctr 5:
Hollymead 4:
Signature Pointe 4:
The Villages On Macarthur 4:
Ridgecrest Healthcare and Rehabilitation Center 4:
Walnut Place 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Life Care Center of Plano 4:
Rowlett Health and Rehabilitation Center 4:
The Madison On Marsh 4:
Cross Timbers Rehabilitation and Healthcare Center 4:
Belterra Health and Rehab 4:
San Remo 4:
Balch Springs Nursing Home 4:
The Healthcare Resort of Plano 4:
Palomino Place 4:
Irving Nursing and Rehabilitation 4:
The Manor at Seagoville 3:
Caraday Mesquite 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Cottonwood Creek Healthcare Community 3:
Remington Transitional Care of Richardson 3:
North Park Health and Rehabilitation Center 3:
Edgewood Rehabilitation and Care Center 3:
Carrara 3:
Traymore Nursing Center 3:
Prairie Estates 3:
Stonemere Rehabilitation Center 3:
The Highlands Guest Care Center 3:
Lexington Medical Lodge 3:
Brentwood Place Three 3:
The Legacy at Willow Bend 3:
Las Brisas Rehabilitation and Wellness Suites 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Town East Rehabilitation and Healthcare Center 3:
Farmersville Health and Rehabilitation 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Victoria Gardens of Allen 3:
The Lennwood Nursing and Rehabilitation 3:
Mesquite Tree Nursing Center 3:
Country View Nursing and Rehabilitation 2:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Brookhaven Nursing and Rehabilitation Center 2:
Carrollton Health and Rehabilitation Center 2:
Winters Park Nursing and Rehabilitation Center 2:
Arapaho Rehabilitation and Care Center 2:
Fair Park Health and Rehabilitation Center 2:
Sandy Lake Rehabilitation and Care Center 2:
The Reserve at Richardson 2:
Golden Acres Living and Rehabilitation Center 2:
Northgate Plaza 2:
The Hillcrest of North Dallas 2:
The Laurenwood Nursing and Rehabilitation 2:
Princeton Medical Lodge 2:
Arlington Residence and Rehabilitation Center 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Lakewest Rehabilitation and Skilled Care 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
Accel at Willow Bend 2:
The Park In Plano 2:
Baybrooke Village Care and Rehab Center 2:
Victoria Gardens of Frisco 2:
Windsor Rehabilitation and Healthcare 2:
The Rehabilitation and Wellness Centre of Dallas LLC 2:
The Villages of Dallas 2:
Heritage at Turner Park Health and Rehab 2:
Brentwood Place One 2:
The Renaissance at Kessler Park 2:
Brentwood Place Four 2:
Avante Rehabilitation Center 2:
Forest Park Nursing and Rehabilitation 1:
Legend Oaks Healthcare and Rehabilitation Garland 1:
Ashford Hall 1:
Birchwood of Grapevine 1:
Lindan Park Care Center LP 1:
The Plaza at Richardson 1:
Cheyenne Medical Lodge 1:
Terrell Healthcare Center 1:
Five Points at Lake Highlands Nursing and Rehab 1:
Duncanville Healthcare and Rehabilitation Center 1:
Collinwood Nursing and Rehabilitation 1:
Founders Plaza Nursing and Rehab 1:

Medical Groups Affiliated with METHODIST RICHARDSON MEDICAL CENTER

There are 331 doctors and 80 medical groups that are affiliated with METHODIST RICHARDSON MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with METHODIST RICHARDSON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with METHODIST RICHARDSON MEDICAL CENTER.

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