CONTACT INFORMATION REVIEWS & MORE DATA

BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  4700 ALLIANCE BOULEVARD, PLANO, TX 75093
  • Phone:  (469) 814-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   82%

  About BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO is a Acute Care Hospitals. It is in PLANO, TX. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 450890. It does provide emergency services. There are 624 medical professionals and 76 doctor groups affiliated with the hospital. On average at BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO, emergency patients were charged $25,067. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 56 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 78 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 6 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 69 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 25 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 82 %
Patients who reported YES, they would probably recommend the hospital 14 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO: Not Available

Detailed table for spending and period for patients at BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $35
Outpatient (1 to 3 days Prior to Index Hospital Admission) $157
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $912
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,607
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,297
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $824
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $259
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,507
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $623
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,545
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $150
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,105
Total (Complete Episode) $25,067

Infection Rates at BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

These measures show how often patients at BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.91 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 3,421.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.30 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.97 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,947.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.72 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.01 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.82 / Better
SSI - Colon Surgery: Number of Procedures 241.00 / Better
SSI - Colon Surgery: Predicted Cases 6.01 / Better
SSI - Colon Surgery: Observed Cases 1.00 / Better
SSI - Colon Surgery 0.17 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 60.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.49 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.16 / Same
MRSA Bacteremia: Upper Confidence Limit 3.06 / Same
MRSA Bacteremia: Patient Days 46,929.00 / Same
MRSA Bacteremia: Predicted Cases 2.16 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 0.93 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.47 / Better
Clostridium Difficile (C.Diff): Patient Days 46,929.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 26.34 / Better
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Better
Clostridium Difficile (C.Diff) 0.23 / Better

How BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO Compares to Other Similar Facilities

This is how BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PLANO, TX

Worst Hospitals in PLANO, TX

Percentages of Complications and Deaths at BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 11.5% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.6% SAME
Death rate for heart failure patients 12.6% SAME
Death rate for pneumonia patients 17.6% SAME
Death rate for stroke patients 11.4% SAME
Pressure ulcer rate 1.02% SAME
Death rate among surgical inpatients with serious treatable complications 183.04% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.52% SAME
Postoperative acute kidney injury requiring dialysis rate 1.34% SAME
Postoperative respiratory failure rate 6.48% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.96% SAME
Postoperative sepsis rate 4.96% SAME
Postoperative wound dehiscence rate 1.77% SAME
Abdominopelvic accidental puncture or laceration rate 0.89% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Autumn Leaves 5:
The Belmont at Twin Creeks 5:
Beltline Healthcare Center 5:
Purehealth Transitional Care at Thr Arlington 5:
The Legacy Midtown Park 5:
Continuing Care at Highland Springs 5:
La Dora Nursing and Rehabilitation Center 5:
Presbyterian Village North Special Care Ctr 5:
The Plaza at Edgemere 5:
C C Young Memorial Home 5:
Mckinney Healthcare and Rehabilitation Center 5:
Christian Care Center 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
The Villa at Mountain View 5:
Grapevine Medical Lodge 5:
Villages of Lake Highlands 5:
Good Samaritan Society-Denton Village 5:
Highland Meadows Health and Rehab 5:
Le Reve Rehabilitation and Memory Care 5:
Pure Health Transitional Care at Texas Health Pres 5:
Ventana By Buckner 5:
Good Samaritan Society -- Lake Forest Village 4:
Hollymead 4:
Balch Springs Nursing Home 4:
Ridgecrest Healthcare and Rehabilitation Center 4:
Parkwood Healthcare Community 4:
Emerald Hills Rehabilitation and Healthcare Center 4:
Cross Timbers Rehabilitation and Healthcare Center 4:
Forum Parkway Health and Rehabilitation 4:
Keller Oaks Healthcare Center 4:
Signature Pointe 4:
The Madison On Marsh 4:
Vista Ridge Nursing and Rehabilitation Center 4:
San Remo 4:
The Healthcare Resort of Plano 4:
Walnut Place 4:
Life Care Center of Plano 4:
Bedford Wellness and Rehabilitation 4:
The Villages On Macarthur 4:
Denton Rehabilitation and Nursing Center 4:
Belterra Health and Rehab 4:
Arbrook Plaza 4:
Palomino Place 4:
Irving Nursing and Rehabilitation 4:
Rowlett Health and Rehabilitation Center 4:
Cottonwood Nursing and Rehabilitation 4:
Brentwood Place Three 3:
Lexington Medical Lodge 3:
Prairie Estates 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Town Hall Estates Arlington Inc 3:
Discovery Village at Southlake 3:
Stonemere Rehabilitation Center 3:
The Legacy at Willow Bend 3:
Caraday Mesquite 3:
Cottonwood Creek Healthcare Community 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Green Oaks Nursing and Rehabilitation 3:
Edgewood Rehabilitation and Care Center 3:
Traymore Nursing Center 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Victoria Gardens of Allen 3:
Remington Transitional Care of Richardson 3:
Greenbrier Health Care Center 3:
Las Brisas Rehabilitation and Wellness Suites 3:
Carrara 3:
North Park Health and Rehabilitation Center 3:
Hurst Plaza Nursing and Rehab 3:
Town East Rehabilitation and Healthcare Center 3:
The Manor at Seagoville 3:
Mesquite Tree Nursing Center 3:
The Highlands Guest Care Center 3:
Glenview Wellness and Rehabilitation 2:
Brentwood Place One 2:
Victoria Gardens of Frisco 2:
Brentwood Place Four 2:
Bear Creek Nursing and Rehabilitation 2:
Westpark Rehabilitation and Living 2:
Baybrooke Village Care and Rehab Center 2:
Fair Park Health and Rehabilitation Center 2:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Carrollton Health and Rehabilitation Center 2:
Winters Park Nursing and Rehabilitation Center 2:
Arlington Residence and Rehabilitation Center 2:
Golden Acres Living and Rehabilitation Center 2:
Arapaho Rehabilitation and Care Center 2:
Princeton Medical Lodge 2:
Heritage at Turner Park Health and Rehab 2:
Sandy Lake Rehabilitation and Care Center 2:
The Laurenwood Nursing and Rehabilitation 2:
The Reserve at Richardson 2:
Lakewest Rehabilitation and Skilled Care 2:
Northgate Plaza 2:
The Hillcrest of North Dallas 2:
Accel at Willow Bend 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Brookhaven Nursing and Rehabilitation Center 2:
The Villages of Dallas 2:
The Rehabilitation and Wellness Centre of Dallas LLC 2:
The Park In Plano 2:

Medical Groups Affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

There are 624 doctors and 76 medical groups that are affiliated with BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO.

Affiliated Doctor Groups


The list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO is very long, so we have added another pages. See a list of medical professionals associated with BAYLOR SCOTT & WHITE MEDICAL CENTER PLANO.

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