DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) Ratings and Reviews

  About DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	16 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	19 %
Patients who reported that staff "Always" explained about medicines before giving it to them	65 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	15 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	53 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM), Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM): Not Available

We do not have detailed cost analysis for DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM).

Infection Rates at DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)

These measures show how often patients at DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.86 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,904.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.98 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.53 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,643.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.11 / Better
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) Compares to Other Similar Facilities

This is how DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	10.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	5.7%	Better
Death rate for heart failure patients	5.7%	Better
Death rate for pneumonia patients	11.5%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.29%	SAME
Death rate among surgical inpatients with serious treatable complications	182.9%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.47%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.15%	SAME
Postoperative respiratory failure rate	5.26%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.45%	SAME
Postoperative sepsis rate	4.08%	SAME
Postoperative wound dehiscence rate	2.01%	SAME
Abdominopelvic accidental puncture or laceration rate	1.77%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.76%	SAME

Skilled Nursing Facilities Near DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Plaza at Edgemere	5:
Purehealth Transitional Care at Thr Arlington	5:
Christian Care Center	5:
C C Young Memorial Home	5:
La Dora Nursing and Rehabilitation Center	5:
The Villa at Mountain View	5:
Grapevine Medical Lodge	5:
Prestonwood Rehabilitation and Nursing Center Inc	5:
Presbyterian Village North Special Care Ctr	5:
Villages of Lake Highlands	5:
Pure Health Transitional Care at Texas Health Pres	5:
Ventana By Buckner	5:
Continuing Care at Highland Springs	5:
Le Reve Rehabilitation and Memory Care	5:
Autumn Leaves	5:
Highland Meadows Health and Rehab	5:
Beltline Healthcare Center	5:
The Legacy Midtown Park	5:
Forum Parkway Health and Rehabilitation	4:
Cross Timbers Rehabilitation and Healthcare Center	4:
Crestview Court	4:
The Villages On Macarthur	4:
Life Care Center of Plano	4:
Hollymead	4:
Vista Ridge Nursing and Rehabilitation Center	4:
The Healthcare Resort of Plano	4:
Ridgecrest Healthcare and Rehabilitation Center	4:
Rowlett Health and Rehabilitation Center	4:
Walnut Place	4:
Emerald Hills Rehabilitation and Healthcare Center	4:
Balch Springs Nursing Home	4:
Bedford Wellness and Rehabilitation	4:
Keller Oaks Healthcare Center	4:
Arbrook Plaza	4:
Palomino Place	4:
Methodist Transitional Care Center-Desoto LLC	4:
San Remo	4:
Irving Nursing and Rehabilitation	4:
The Madison On Marsh	4:
The Pavilion at Creekwood	4:
Signature Pointe	4:
Parkwood Healthcare Community	4:
Traymore Nursing Center	3:
Greenbrier Health Care Center	3:
Las Brisas Rehabilitation and Wellness Suites	3:
Desoto Ltc Partners, Inc	3:
Mesquite Tree Nursing Center	3:
Caraday Mesquite	3:
Carrara	3:
Edgewood Rehabilitation and Care Center	3:
The Highlands Guest Care Center	3:
Heritage Gardens Rehabilitation and Healthcare	3:
Brentwood Place Three	3:
The Lennwood Nursing and Rehabilitation	3:
Cottonwood Creek Healthcare Community	3:
The Manor at Seagoville	3:
Town East Rehabilitation and Healthcare Center	3:
Remington Transitional Care of Richardson	3:
Town Hall Estates Arlington Inc	3:
Green Oaks Nursing and Rehabilitation	3:
Beacon Harbor Healthcare and Rehabilitation	3:
Hurst Plaza Nursing and Rehab	3:
Discovery Village at Southlake	3:
The Park In Plano	2:
Accel at Willow Bend	2:
Windsor Gardens	2:
Golden Acres Living and Rehabilitation Center	2:
Arlington Residence and Rehabilitation Center	2:
Heritage at Turner Park Health and Rehab	2:
Garnet Hill Rehabilitation and Skilled Care	2:
Northgate Plaza	2:
Mansfield Nursing and Rehabilitation Center	2:
Brookhaven Nursing and Rehabilitation Center	2:
The Renaissance at Kessler Park	2:
The Hillcrest of North Dallas	2:
City of Ennis Dba Broadmoor Medical Lodge	2:
Matlock Place Health and Rehabilitation Center	2:
Fair Park Health and Rehabilitation Center	2:
The Reserve at Richardson	2:
Brentwood Place One	2:
Pecan Manor Nursing and Rehabilitation	2:
Brentwood Place Four	2:
Bear Creek Nursing and Rehabilitation	2:
Winters Park Nursing and Rehabilitation Center	2:
Lakewest Rehabilitation and Skilled Care	2:
Arapaho Rehabilitation and Care Center	2:
Carrollton Health and Rehabilitation Center	2:
Pleasant Valley Healthcare and Rehabilitation Cent	2:
The Rehabilitation and Wellness Centre of Dallas LLC	2:
The Laurenwood Nursing and Rehabilitation	2:
Avante Rehabilitation Center	2:
Westridge Nursing and Rehabilitation	2:
Glenview Wellness and Rehabilitation	2:
Sandy Lake Rehabilitation and Care Center	2:
Westpark Rehabilitation and Living	2:
Pleasant Manor Healthcare Rehabilitation	2:
The Villages of Dallas	2:
Mansfield Medical Lodge	1:
Skyline Nursing Center	1:
Ashford Hall	1:

Medical Groups Affiliated with DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)

There are 0 doctors and 0 medical groups that are affiliated with DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM).