DALLAS MEDICAL CENTER Ratings and Reviews

  About DALLAS MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DALLAS MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	73 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	12 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	74 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	14 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	14 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	22 %
Patients who reported that YES, they were given information about what to do during their recovery at home	78 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	26 %
Patients who reported that YES, they did discuss whether they would need help after discharge	74 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	40 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	33 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	12 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	53 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	17 %
Patients who reported YES, they would definitely recommend the hospital	57 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of DALLAS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DALLAS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DALLAS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at DALLAS MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$66
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$44
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$21
Carrier (1 to 3 days Prior to Index Hospital Admission)	$739
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,763
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,479
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$473
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$362
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$11,870
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$770
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,873
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$57
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,984
Total (Complete Episode)	$34,559

Infection Rates at DALLAS MEDICAL CENTER

These measures show how often patients at DALLAS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,058.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.66 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,236.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.65 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	10.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.31 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	11,725.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.39 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	11,725.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	6.18 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How DALLAS MEDICAL CENTER Compares to Other Similar Facilities

This is how DALLAS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at DALLAS MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	14.3%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.31%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.3%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.49%	SAME
Postoperative respiratory failure rate	7.29%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.27%	SAME
Postoperative sepsis rate	5.23%	SAME
Postoperative wound dehiscence rate	2.48%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.85%	SAME

Skilled Nursing Facilities Near DALLAS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DALLAS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Christian Care Center	5:
Ventana By Buckner	5:
The Villa at Mountain View	5:
The Plaza at Edgemere	5:
Beltline Healthcare Center	5:
C C Young Memorial Home	5:
Purehealth Transitional Care at Thr Arlington	5:
Mckinney Healthcare and Rehabilitation Center	5:
The Belmont at Twin Creeks	5:
La Dora Nursing and Rehabilitation Center	5:
Heritage House at Keller Rehab and Nursing	5:
Continuing Care at Highland Springs	5:
Good Samaritan Society-Denton Village	5:
Autumn Leaves	5:
Grapevine Medical Lodge	5:
The Legacy Midtown Park	5:
Prestonwood Rehabilitation and Nursing Center Inc	5:
Pure Health Transitional Care at Texas Health Pres	5:
Presbyterian Village North Special Care Ctr	5:
Arden Place of Richland Hills	5:
Villages of Lake Highlands	5:
Le Reve Rehabilitation and Memory Care	5:
Forum Parkway Health and Rehabilitation	4:
Hollymead	4:
The Villages On Macarthur	4:
Keller Oaks Healthcare Center	4:
Bedford Wellness and Rehabilitation	4:
Irving Nursing and Rehabilitation	4:
Walnut Place	4:
The Pavilion at Creekwood	4:
Ridgecrest Healthcare and Rehabilitation Center	4:
Vista Ridge Nursing and Rehabilitation Center	4:
Life Care Center of Haltom	4:
Arbrook Plaza	4:
The Madison On Marsh	4:
Crestview Court	4:
Good Samaritan Society -- Lake Forest Village	4:
San Remo	4:
Life Care Center of Plano	4:
Rowlett Health and Rehabilitation Center	4:
Palomino Place	4:
Emerald Hills Rehabilitation and Healthcare Center	4:
Belterra Health and Rehab	4:
Methodist Transitional Care Center-Desoto LLC	4:
The Healthcare Resort of Plano	4:
Balch Springs Nursing Home	4:
Denton Rehabilitation and Nursing Center	4:
Cross Timbers Rehabilitation and Healthcare Center	4:
Signature Pointe	4:
Cottonwood Nursing and Rehabilitation	4:
Parkwood Healthcare Community	4:
Greenbrier Health Care Center	3:
Carrara	3:
Traymore Nursing Center	3:
Mesquite Tree Nursing Center	3:
The Lennwood Nursing and Rehabilitation	3:
The Manor at Seagoville	3:
Las Brisas Rehabilitation and Wellness Suites	3:
Remington Transitional Care of Richardson	3:
Heritage Gardens Rehabilitation and Healthcare	3:
Caraday Mesquite	3:
Edgewood Rehabilitation and Care Center	3:
The Highlands Guest Care Center	3:
Town Hall Estates Arlington Inc	3:
Brentwood Place Three	3:
Cottonwood Creek Healthcare Community	3:
Green Oaks Nursing and Rehabilitation	3:
Prairie Estates	3:
Stonemere Rehabilitation Center	3:
North Park Health and Rehabilitation Center	3:
Victoria Gardens of Allen	3:
Desoto Ltc Partners, Inc	3:
Village Creek Nursing and Rehabilitation	3:
Beacon Harbor Healthcare and Rehabilitation	3:
Discovery Village at Southlake	3:
Town East Rehabilitation and Healthcare Center	3:
The Legacy at Willow Bend	3:
Legend Oaks Healthcare and Rehabilitation - Fort	3:
Rambling Oaks Courtyard Extensive Care Community	3:
Hurst Plaza Nursing and Rehab	3:
Heritage at Turner Park Health and Rehab	2:
Pecan Manor Nursing and Rehabilitation	2:
Golden Acres Living and Rehabilitation Center	2:
The Hillcrest of North Dallas	2:
The Renaissance at Kessler Park	2:
Northgate Plaza	2:
North Pointe Nursing and Rehabilitation	2:
Windsor Gardens	2:
The Laurenwood Nursing and Rehabilitation	2:
The Reserve at Richardson	2:
Fair Park Health and Rehabilitation Center	2:
City of Ennis Dba Broadmoor Medical Lodge	2:
Lakewest Rehabilitation and Skilled Care	2:
Winters Park Nursing and Rehabilitation Center	2:
Brentwood Place One	2:
Brookhaven Nursing and Rehabilitation Center	2:
Sandy Lake Rehabilitation and Care Center	2:
Arapaho Rehabilitation and Care Center	2:
Mansfield Nursing and Rehabilitation Center	2:
Brentwood Place Four	2:

Medical Groups Affiliated with DALLAS MEDICAL CENTER

There are 49 doctors and 25 medical groups that are affiliated with DALLAS MEDICAL CENTER.

Affiliated Doctor Groups

• IES CENTRAL TEXAS PLLC
• CONCORD MEDICAL GROUP OF TEXAS PLLC
• MTV IR PLLC
• PODIATRIC MEDICAL PARTNERS OF TEXAS PA
• URGENT PLUS CARE LLC
• PREMIER INTERNISTS OF NORTH TEXAS, PLLC
• MORNINGSTAR ANESTHESIA PROFESSIONALS
• DALLAS MEDICAL PHYSICIAN GROUP
• SOLAR HEALTH, P.A.
• NORTH TEXAS ID PA
• ATA HEALTHCARE AND WELLNESS PLLC
• STRAIGHTLINE MEDICAL CONSULTANTS
• ACCESS TELECARE PLLC
• CARDIAC CATH LAB OF DALLAS LP
• EAGLE ANESTHESIA PLLC
• PROPATH ASSOCIATES PLLC
• GUTHRIE MEDICAL GROUP PC
• PRIMARY VISITING CLINICIANS PLLC
• CORRECT CARE, INC.
• PEARSALL EMERGENCY MEDICINE ASSOCIATES, PA
• STAR ED OF ARLINGTON PLLC
• BAY PRAIRIE EMERGENCY PHYSICIANS PLLC
• NES SOUTHWEST MEDICAL SERVICES INC.
• DESOTO HEALTHCARE CLINIC LLC
• PERIOPERATIVE AND TRANSITIONAL MEDICINE GROUP PLLC

The list of medical professionals associated with DALLAS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with DALLAS MEDICAL CENTER.