PARKLAND HEALTH & HOSPITAL SYSTEM Ratings and Reviews

About PARKLAND HEALTH & HOSPITAL SYSTEM

PARKLAND HEALTH & HOSPITAL SYSTEM is a Acute Care Hospitals. It is in DALLAS, TX. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 450015. It does provide emergency services. There are 957 medical professionals and 53 doctor groups affiliated with the hospital. On average at PARKLAND HEALTH & HOSPITAL SYSTEM, emergency patients were charged $25,059. This is lower than the state average of $27,898. It is also lower than the national average of $25,828.

Quick Links to PARKLAND HEALTH & HOSPITAL SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PARKLAND HEALTH & HOSPITAL SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	28 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	27 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	36 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	40 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PARKLAND HEALTH & HOSPITAL SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PARKLAND HEALTH & HOSPITAL SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PARKLAND HEALTH & HOSPITAL SYSTEM: Not Available

Detailed table for spending and period for patients at PARKLAND HEALTH & HOSPITAL SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$24
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$1
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$19
Carrier (1 to 3 days Prior to Index Hospital Admission)	$672
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,166
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,355
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$445
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$127
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,613
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,518
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,668
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$65
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,293
Total (Complete Episode)	$25,059

Infection Rates at PARKLAND HEALTH & HOSPITAL SYSTEM

These measures show how often patients at PARKLAND HEALTH & HOSPITAL SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.86 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.64 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	25,934.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	30.74 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	37.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	17,641.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	29.06 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	20.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.69 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.72 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.06 / Same
SSI - Colon Surgery: Number of Procedures	344.00 / Same
SSI - Colon Surgery: Predicted Cases	11.14 / Same
SSI - Colon Surgery: Observed Cases	14.00 / Same
SSI - Colon Surgery	1.26 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.25 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.69 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	318.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.03 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	0.99 / Same
MRSA Bacteremia: Lower Confidence Limit	1.01 / Worse
MRSA Bacteremia: Upper Confidence Limit	2.10 / Worse
MRSA Bacteremia: Patient Days	290,302.00 / Worse
MRSA Bacteremia: Predicted Cases	19.58 / Worse
MRSA Bacteremia: Observed Cases	29.00 / Worse
MRSA Bacteremia	1.48 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.45 / Better
Clostridium Difficile (C.Diff): Patient Days	242,196.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	178.24 / Better
Clostridium Difficile (C.Diff): Observed Cases	63.00 / Better
Clostridium Difficile (C.Diff)	0.35 / Better

How PARKLAND HEALTH & HOSPITAL SYSTEM Compares to Other Similar Facilities

This is how PARKLAND HEALTH & HOSPITAL SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at PARKLAND HEALTH & HOSPITAL SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.3%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	7.8%	Better
Death rate for pneumonia patients	15%	SAME
Death rate for stroke patients	14%	SAME
Pressure ulcer rate	1.24%	Worse
Death rate among surgical inpatients with serious treatable complications	200.85%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.54%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.36%	SAME
Postoperative respiratory failure rate	10.11%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.25%	SAME
Postoperative sepsis rate	5.92%	SAME
Postoperative wound dehiscence rate	2.27%	SAME
Abdominopelvic accidental puncture or laceration rate	0.79%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.2%	SAME

Skilled Nursing Facilities Near PARKLAND HEALTH & HOSPITAL SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PARKLAND HEALTH & HOSPITAL SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Ventana By Buckner	5:
Highland Meadows Health and Rehab	5:
Arden Place of Richland Hills	5:
Grapevine Medical Lodge	5:
La Dora Nursing and Rehabilitation Center	5:
Villages of Lake Highlands	5:
The Legacy Midtown Park	5:
Continuing Care at Highland Springs	5:
Le Reve Rehabilitation and Memory Care	5:
Prestonwood Rehabilitation and Nursing Center Inc	5:
Purehealth Transitional Care at Thr Arlington	5:
Christian Care Center	5:
Heritage House at Keller Rehab and Nursing	5:
The Belmont at Twin Creeks	5:
C C Young Memorial Home	5:
Mckinney Healthcare and Rehabilitation Center	5:
Pure Health Transitional Care at Texas Health Pres	5:
The Plaza at Edgemere	5:
The Villa at Mountain View	5:
Autumn Leaves	5:
Beltline Healthcare Center	5:
Presbyterian Village North Special Care Ctr	5:
Forum Parkway Health and Rehabilitation	4:
Crestview Court	4:
Emerald Hills Rehabilitation and Healthcare Center	4:
Walnut Place	4:
The Healthcare Resort of Plano	4:
Methodist Transitional Care Center-Desoto LLC	4:
Life Care Center of Plano	4:
Bedford Wellness and Rehabilitation	4:
The Madison On Marsh	4:
The Villages On Macarthur	4:
Cross Timbers Rehabilitation and Healthcare Center	4:
Ridgecrest Healthcare and Rehabilitation Center	4:
Keller Oaks Healthcare Center	4:
San Remo	4:
Vista Ridge Nursing and Rehabilitation Center	4:
Arbrook Plaza	4:
Palomino Place	4:
Good Samaritan Society -- Lake Forest Village	4:
Signature Pointe	4:
Irving Nursing and Rehabilitation	4:
Rowlett Health and Rehabilitation Center	4:
Hollymead	4:
The Pavilion at Creekwood	4:
Balch Springs Nursing Home	4:
Parkwood Healthcare Community	4:
Greenbrier Health Care Center	3:
Traymore Nursing Center	3:
Carrara	3:
Mesquite Tree Nursing Center	3:
Heritage Gardens Rehabilitation and Healthcare	3:
Las Brisas Rehabilitation and Wellness Suites	3:
Remington Transitional Care of Richardson	3:
The Lennwood Nursing and Rehabilitation	3:
Caraday Mesquite	3:
The Manor at Seagoville	3:
Edgewood Rehabilitation and Care Center	3:
The Highlands Guest Care Center	3:
Brentwood Place Three	3:
Prairie Estates	3:
Town Hall Estates Arlington Inc	3:
Stonemere Rehabilitation Center	3:
Victoria Gardens of Allen	3:
Rambling Oaks Courtyard Extensive Care Community	3:
Green Oaks Nursing and Rehabilitation	3:
Discovery Village at Southlake	3:
Town East Rehabilitation and Healthcare Center	3:
Cottonwood Creek Healthcare Community	3:
Beacon Harbor Healthcare and Rehabilitation	3:
Village Creek Nursing and Rehabilitation	3:
The Legacy at Willow Bend	3:
Desoto Ltc Partners, Inc	3:
Hurst Plaza Nursing and Rehab	3:
Brookhaven Nursing and Rehabilitation Center	2:
Arlington Residence and Rehabilitation Center	2:
Garnet Hill Rehabilitation and Skilled Care	2:
Matlock Place Health and Rehabilitation Center	2:
Heritage at Turner Park Health and Rehab	2:
Golden Acres Living and Rehabilitation Center	2:
The Hillcrest of North Dallas	2:
Northgate Plaza	2:
The Renaissance at Kessler Park	2:
North Pointe Nursing and Rehabilitation	2:
Pecan Manor Nursing and Rehabilitation	2:
The Reserve at Richardson	2:
Westridge Nursing and Rehabilitation	2:
Fair Park Health and Rehabilitation Center	2:
City of Ennis Dba Broadmoor Medical Lodge	2:
Arapaho Rehabilitation and Care Center	2:
Accel at Willow Bend	2:
Lakewest Rehabilitation and Skilled Care	2:
Sandy Lake Rehabilitation and Care Center	2:
Mansfield Nursing and Rehabilitation Center	2:
The Laurenwood Nursing and Rehabilitation	2:
Brentwood Place One	2:
Brentwood Place Four	2:
Carrollton Health and Rehabilitation Center	2:
Windsor Gardens	2:
Bear Creek Nursing and Rehabilitation	2:

Medical Groups Affiliated with PARKLAND HEALTH & HOSPITAL SYSTEM

There are 957 doctors and 53 medical groups that are affiliated with PARKLAND HEALTH & HOSPITAL SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with PARKLAND HEALTH & HOSPITAL SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with PARKLAND HEALTH & HOSPITAL SYSTEM.