CONTACT INFORMATION REVIEWS & MORE DATA

BAYLOR UNIVERSITY MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  3500 GASTON AVE, DALLAS, TX 75246
  • Phone:  (214) 820-0111
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   74%

  About BAYLOR UNIVERSITY MEDICAL CENTER

BAYLOR UNIVERSITY MEDICAL CENTER is a Acute Care Hospitals. It is in DALLAS, TX. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 450021. It does provide emergency services. There are 1,104 medical professionals and 111 doctor groups affiliated with the hospital. On average at BAYLOR UNIVERSITY MEDICAL CENTER, emergency patients were charged $29,199. This is higher than the state average of $27,898. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYLOR UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BAYLOR UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYLOR UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYLOR UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at BAYLOR UNIVERSITY MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $2
Inpatient (1 to 3 days Prior to Index Hospital Admission) $41
Outpatient (1 to 3 days Prior to Index Hospital Admission) $180
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $862
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,766
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $44
Carrier (During Index Hospital Admission) $2,020
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $754
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $189
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,272
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $801
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,989
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $236
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,992
Total (Complete Episode) $29,199

Infection Rates at BAYLOR UNIVERSITY MEDICAL CENTER

These measures show how often patients at BAYLOR UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.12 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.44 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 31,564.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 37.60 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 23,461.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 44.84 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.29 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.78 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.78 / Same
SSI - Colon Surgery: Number of Procedures 672.00 / Same
SSI - Colon Surgery: Predicted Cases 19.09 / Same
SSI - Colon Surgery: Observed Cases 23.00 / Same
SSI - Colon Surgery 1.21 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.67 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.02 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 470.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 4.58 / Same
SSI - Abdominal Hysterectomy: Observed Cases 7.00 / Same
SSI - Abdominal Hysterectomy 1.53 / Same
MRSA Bacteremia: Lower Confidence Limit 0.49 / Same
MRSA Bacteremia: Upper Confidence Limit 1.17 / Same
MRSA Bacteremia: Patient Days 269,004.00 / Same
MRSA Bacteremia: Predicted Cases 27.09 / Same
MRSA Bacteremia: Observed Cases 21.00 / Same
MRSA Bacteremia 0.78 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Patient Days 241,471.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 128.24 / Better
Clostridium Difficile (C.Diff): Observed Cases 42.00 / Better
Clostridium Difficile (C.Diff) 0.33 / Better

How BAYLOR UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how BAYLOR UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DALLAS, TX

Worst Hospitals in DALLAS, TX

Percentages of Complications and Deaths at BAYLOR UNIVERSITY MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.6% SAME
Death rate for heart attack patients 12.4% SAME
Death rate for CABG surgery patients 2.1% SAME
Death rate for COPD patients 7.5% SAME
Death rate for heart failure patients 11.2% SAME
Death rate for pneumonia patients 14% Better
Death rate for stroke patients 12.2% SAME
Pressure ulcer rate 1.77% Worse
Death rate among surgical inpatients with serious treatable complications 132.46% Better
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.31% SAME
Postoperative acute kidney injury requiring dialysis rate 1.44% SAME
Postoperative respiratory failure rate 11.87% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.4% SAME
Postoperative sepsis rate 5.67% SAME
Postoperative wound dehiscence rate 2.14% SAME
Abdominopelvic accidental puncture or laceration rate 1.21% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.45% Worse

Skilled Nursing Facilities Near BAYLOR UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYLOR UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Legacy Midtown Park 5:
The Plaza at Edgemere 5:
Christian Care Center 5:
Villages of Lake Highlands 5:
C C Young Memorial Home 5:
Continuing Care at Highland Springs 5:
Presbyterian Village North Special Care Ctr 5:
Beltline Healthcare Center 5:
Autumn Leaves 5:
The Villa at Mountain View 5:
Ventana By Buckner 5:
La Dora Nursing and Rehabilitation Center 5:
Purehealth Transitional Care at Thr Arlington 5:
Prestonwood Rehabilitation and Nursing Center Inc 5:
Le Reve Rehabilitation and Memory Care 5:
Highland Meadows Health and Rehab 5:
The Belmont at Twin Creeks 5:
Grapevine Medical Lodge 5:
Pure Health Transitional Care at Texas Health Pres 5:
The Villages On Macarthur 4:
The Pavilion at Creekwood 4:
Cross Timbers Rehabilitation and Healthcare Center 4:
Walnut Place 4:
Ridgecrest Healthcare and Rehabilitation Center 4:
Life Care Center of Plano 4:
Parkwood Healthcare Community 4:
Keller Oaks Healthcare Center 4:
San Remo 4:
The Healthcare Resort of Plano 4:
Rowlett Health and Rehabilitation Center 4:
Hollymead 4:
Vista Ridge Nursing and Rehabilitation Center 4:
Irving Nursing and Rehabilitation 4:
The Madison On Marsh 4:
Arbrook Plaza 4:
Crestview Court 4:
Balch Springs Nursing Home 4:
Bedford Wellness and Rehabilitation 4:
Methodist Transitional Care Center-Desoto LLC 4:
Forum Parkway Health and Rehabilitation 4:
Signature Pointe 4:
Palomino Place 4:
Traymore Nursing Center 3:
Greenbrier Health Care Center 3:
Victoria Gardens of Allen 3:
The Legacy at Willow Bend 3:
Rambling Oaks Courtyard Extensive Care Community 3:
Mesquite Tree Nursing Center 3:
Las Brisas Rehabilitation and Wellness Suites 3:
Carrara 3:
The Highlands Guest Care Center 3:
Brentwood Place Three 3:
Edgewood Rehabilitation and Care Center 3:
The Manor at Seagoville 3:
Caraday Mesquite 3:
Remington Transitional Care of Richardson 3:
Heritage Gardens Rehabilitation and Healthcare 3:
Cottonwood Creek Healthcare Community 3:
Beacon Harbor Healthcare and Rehabilitation 3:
Town East Rehabilitation and Healthcare Center 3:
Desoto Ltc Partners, Inc 3:
Green Oaks Nursing and Rehabilitation 3:
The Lennwood Nursing and Rehabilitation 3:
Stonemere Rehabilitation Center 3:
Discovery Village at Southlake 3:
Town Hall Estates Arlington Inc 3:
Hurst Plaza Nursing and Rehab 3:
Heritage at Turner Park Health and Rehab 2:
Northgate Plaza 2:
The Renaissance at Kessler Park 2:
The Park In Plano 2:
Accel at Willow Bend 2:
Matlock Place Health and Rehabilitation Center 2:
City of Ennis Dba Broadmoor Medical Lodge 2:
Garnet Hill Rehabilitation and Skilled Care 2:
Fair Park Health and Rehabilitation Center 2:
The Hillcrest of North Dallas 2:
Brentwood Place One 2:
Bear Creek Nursing and Rehabilitation 2:
Lakewest Rehabilitation and Skilled Care 2:
Brookhaven Nursing and Rehabilitation Center 2:
Westridge Nursing and Rehabilitation 2:
The Laurenwood Nursing and Rehabilitation 2:
Brentwood Place Four 2:
The Rehabilitation and Wellness Centre of Dallas LLC 2:
Pleasant Valley Healthcare and Rehabilitation Cent 2:
Sandy Lake Rehabilitation and Care Center 2:
Arapaho Rehabilitation and Care Center 2:
Winters Park Nursing and Rehabilitation Center 2:
Avante Rehabilitation Center 2:
The Villages of Dallas 2:
Mansfield Nursing and Rehabilitation Center 2:
Windsor Gardens 2:
Westpark Rehabilitation and Living 2:
Carrollton Health and Rehabilitation Center 2:
Victoria Gardens of Frisco 2:
The Reserve at Richardson 2:
Arlington Residence and Rehabilitation Center 2:
Golden Acres Living and Rehabilitation Center 2:
Coral Rehabilitation and Nursing of Arlington 1:

Medical Groups Affiliated with BAYLOR UNIVERSITY MEDICAL CENTER

There are 1,104 doctors and 111 medical groups that are affiliated with BAYLOR UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with BAYLOR UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with BAYLOR UNIVERSITY MEDICAL CENTER.

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