SOUTH COAST GLOBAL MEDICAL CENTER Ratings and Reviews

  About SOUTH COAST GLOBAL MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTH COAST GLOBAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	66 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	63 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	60 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	29 %
Patients who reported that their doctors "Always" communicated well	66 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	13 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	71 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	20 %
Patients who reported that their doctors "Always" listened carefully to them	64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	60 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	29 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	23 %
Patients who reported that YES, they were given information about what to do during their recovery at home	77 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	25 %
Patients who reported that YES, they did discuss whether they would need help after discharge	75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	79 %
Patients who "Agree" they understood their care when they left the hospital	61 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	12 %
Patients who "Strongly Agree" they understood their care when they left the hospital	27 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	66 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	19 %
Patients who "Agree" that they understood their responsiblities in managing their health	63 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	26 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	32 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	28 %
Patients who reported that the area around their room was "Usually" quiet at night	40 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	32 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	51 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	48 %
Patients who reported YES, they would probably recommend the hospital	36 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SOUTH COAST GLOBAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SOUTH COAST GLOBAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SOUTH COAST GLOBAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SOUTH COAST GLOBAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$44
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$54
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$79
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$40
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$0
Carrier (1 to 3 days Prior to Index Hospital Admission)	$781
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,763
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$1
Carrier (During Index Hospital Admission)	$2,099
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$606
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$87
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,589
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$544
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$8,038
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$61
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,606
Total (Complete Episode)	$32,391

Infection Rates at SOUTH COAST GLOBAL MEDICAL CENTER

These measures show how often patients at SOUTH COAST GLOBAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,044.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.74 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,427.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.98 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	10.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.26 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	36.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.26 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	14,421.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.53 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.08 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.47 / Same
Clostridium Difficile (C.Diff): Patient Days	13,873.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	4.50 / Same
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Same
Clostridium Difficile (C.Diff)	0.45 / Same

How SOUTH COAST GLOBAL MEDICAL CENTER Compares to Other Similar Facilities

This is how SOUTH COAST GLOBAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SANTA ANA, CA

Worst Hospitals in SANTA ANA, CA

Percentages of Complications and Deaths at SOUTH COAST GLOBAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	17.9%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.47%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.49%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	2%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.93%	SAME

Skilled Nursing Facilities Near SOUTH COAST GLOBAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SOUTH COAST GLOBAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clear View Sanitarium	5:
South Coast Global Medical Center D/p Snf	5:
Villa Valencia Healthcare Center	5:
St. Catherine Healthcare	5:
Rowntree Gardens	5:
White Memorial Medical Ctr Dp	5:
Garden Grove Post Acute	5:
Lomita Post-Acute Care Center	5:
Park Vista at Morningside	5:
Monterey Park Conv Hosp	5:
Leisure Court Nursing Center	5:
Chapman Care Center	5:
Whittier Nursing and Wellness Center, Inc	5:
Atlantic Memorial Healthcare Center	5:
Artesia Christian Home Inc.	5:
Town and Country	5:
Sun Mar Nursing Center	5:
Park Regency Care Center	5:
Villa Serena Healthcare Center	5:
Long Beach Post Acute	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Greenfield Care Center of Fullerton, LLC	5:
Montclair Manor Care Center	5:
Chapman Global Medical Center D/p Snf	5:
Beacon Healthcare Center	5:
Clear View Convalescent Center	5:
Del Mar Convalescent Hospital	5:
Victoria Healthcare and Rehabilitation Center	5:
Buena Vista Care Center	5:
Newport Nursing and Rehabilitation Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Bonnie Brae Skilled Nursing	5:
Buena Park Nursing Center	5:
Riverside Heights Healthcare Center, LLC	5:
Alta Gardens Care Center	5:
Freedom Village Healthcare Center	5:
The Grove Post Acute	5:
Beach Creek Post-Acute	5:
Kindred Hospital Brea D/p Snf	5:
Palm Terrace Care Center	5:
Greater El Monte Community Hos	5:
Extended Care Hospital of Westminster	5:
Los Angeles Comm Hospital	4:
El Rancho Vista Health Care Center	4:
Beachside Nursing Center	4:
Huntington Park Nursing Center	4:
El Encanto Healthcare Center	4:
Beachside Post Acute	4:
Park Anaheim Healthcare Center	4:
Brookfield Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
East Los Angeles Doctors Hosp	4:
Socal Post-Acute Care	4:
Anaheim Crest Nursing Center	4:
West Anaheim Medical Center D/p Snf	4:
Corona Regional Medical Center D/p Snf	4:
Mainplace Post Acute	4:
Bonita Hills Post Acute	4:
West Covina Medical Center D/p Snf	4:
Garden View Post Acute Rehabilitation	4:
La Palma Nursing Center	4:
Shoreline Healthcare Center	4:
Trellis Chino	4:
Mesa Verde Post Acute Care Center	4:
Foothill Regional Medical Center D/p Snf	4:
Paramount Convalescent Hosp.	4:
Gardena Convalescent Center	4:
West Haven Healthcare	4:
Westlake Convalescent Hospital	4:
Sunset Manor Conv Hosp	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Angels Nursing Health Center	4:
Regents Point - Windcrest	4:
Memorial Hospital of Gardena D/p Snf	4:
Orchards Skilled Nursing	4:
Burlington Convalescent Hospital	4:
Inland Christian Home	4:
Courtyard Care Center	4:
Alamitos West Health and Rehabilitation	4:
Long Beach Care Center, Inc	3:
Crystal Cove Care Center	3:
Coventry Court Health Center	3:
Mission Palms Healthcare Center	3:
Villa Del Rio Gardens	3:
The Orchard - Post Acute Care	3:
Villa Del Sol Post Acute	3:
Alamitos Belmont Health and Rehabilitation	3:
Palm Terrace Healthcare and Rehabilitation Center	3:
Anaheim Healthcare Center, LLC	3:
Vermont Healthcare Center	3:
Harbor Post Acute Care Center	3:
Heritage Rehabilitation Center	3:
Healthcare Center of Orange County	3:
Sunnyside Nursing Center	3:
Dept of State Hospitals - Metropolitan Snf	3:
Imperial Healthcare Center	3:
Parkview Healthcare Center	3:
Downey Community Health Center	3:
Southland	3:
View Heights Conv Hosp	3:

Medical Groups Affiliated with SOUTH COAST GLOBAL MEDICAL CENTER

There are 49 doctors and 29 medical groups that are affiliated with SOUTH COAST GLOBAL MEDICAL CENTER.

Affiliated Doctor Groups

• SCOTT AND WHITE CLINIC
• SEVEN STAR HOSPITAL ASSOCIATES INC
• NEW FOUNDATION MEDICAL INC
• KND DEVELOPMENT 59 LLC
• DOAN AND CO MEDICAL CORP
• CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP
• HOAG MEMORIAL HOSPITAL PRESBYTERIAN
• I S GUJRAL MD
• CEP AMERICA - CALIFORNIA
• SOUTHERN CALIFORNIA KIDNEY CONSULTANTS INC
• BEACH EMERGENCY MEDICAL ASSOCIATES
• QUY V. LE, MD INC.
• YASSER H. SALEM MD., PROFESSIONAL CORPORATION
• GEM MEDICAL GROUP CORPORATION
• HP ANESTHESIA INC
• NEWPORT EMERGENCY MEDICAL GROUP INC
• REGENTS OF THE UNIVERSITY OF
• EXER MEDICAL CORPORATION
• FAMILY CHOICE ACO INC
• SOUTHLAND EMERGENCY MEDICAL ASSOCIATES INC
• COASTAL HEART INC
• ORANGE COUNTY EMERGENCY MEDICAL ASSOCIATES INC
• FOUNTAIN VALLEY CARDIOLOGY MEDICAL CLINIC INC
• COAST PULMONARY AND INTERNAL MEDICINE ASSOCIATES
• EXCELL INTEGRATED MEDICAL GROUP INC
• SOL RADIOLOGY INC
• BEVERLY RADIOLOGY MEDICAL GROUP III
• NEWPORT DIAGNOSTIC RADIOLOGY INC
• REZA SHAHBAZ MD INC

The list of medical professionals associated with SOUTH COAST GLOBAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SOUTH COAST GLOBAL MEDICAL CENTER.