CONTACT INFORMATION REVIEWS & MORE DATA

SUTTER MEDICAL CENTER, SACRAMENTO Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  2825 CAPITOL AVENUE, SACRAMENTO, CA 95816
  • Phone:  (916) 733-8999
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   75%

  About SUTTER MEDICAL CENTER, SACRAMENTO

SUTTER MEDICAL CENTER, SACRAMENTO is a Acute Care Hospitals. It is in SACRAMENTO, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50108. It does provide emergency services. There are 1,256 medical professionals and 167 doctor groups affiliated with the hospital. On average at SUTTER MEDICAL CENTER, SACRAMENTO, emergency patients were charged $27,122. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUTTER MEDICAL CENTER, SACRAMENTO to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 51 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 6 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SUTTER MEDICAL CENTER, SACRAMENTO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SUTTER MEDICAL CENTER, SACRAMENTO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SUTTER MEDICAL CENTER, SACRAMENTO: Not Available

Detailed table for spending and period for patients at SUTTER MEDICAL CENTER, SACRAMENTO:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $22
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $49
Outpatient (1 to 3 days Prior to Index Hospital Admission) $231
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $764
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,854
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $34
Carrier (During Index Hospital Admission) $2,126
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,000
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $231
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,019
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $939
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,514
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $119
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,199
Total (Complete Episode) $27,122

Infection Rates at SUTTER MEDICAL CENTER, SACRAMENTO

These measures show how often patients at SUTTER MEDICAL CENTER, SACRAMENTO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.58 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 16,209.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 19.18 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,427.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 15.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 20.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.26 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.78 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.57 / Same
SSI - Colon Surgery: Number of Procedures 277.00 / Same
SSI - Colon Surgery: Predicted Cases 7.43 / Same
SSI - Colon Surgery: Observed Cases 11.00 / Same
SSI - Colon Surgery 1.48 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.18 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.48 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 217.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.90 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.05 / Same
MRSA Bacteremia: Lower Confidence Limit 0.16 / Better
MRSA Bacteremia: Upper Confidence Limit 0.97 / Better
MRSA Bacteremia: Patient Days 159,277.00 / Better
MRSA Bacteremia: Predicted Cases 11.38 / Better
MRSA Bacteremia: Observed Cases 5.00 / Better
MRSA Bacteremia 0.44 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 131,308.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 66.92 / Better
Clostridium Difficile (C.Diff): Observed Cases 25.00 / Better
Clostridium Difficile (C.Diff) 0.37 / Better

How SUTTER MEDICAL CENTER, SACRAMENTO Compares to Other Similar Facilities

This is how SUTTER MEDICAL CENTER, SACRAMENTO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SACRAMENTO, CA

Worst Hospitals in SACRAMENTO, CA

Percentages of Complications and Deaths at SUTTER MEDICAL CENTER, SACRAMENTO

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 11.1% SAME
Death rate for CABG surgery patients 2.1% SAME
Death rate for COPD patients 10.6% SAME
Death rate for heart failure patients 12.3% SAME
Death rate for pneumonia patients 17.8% SAME
Death rate for stroke patients 13.5% SAME
Pressure ulcer rate 0.44% SAME
Death rate among surgical inpatients with serious treatable complications 166.58% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.03% SAME
Postoperative acute kidney injury requiring dialysis rate 2.03% SAME
Postoperative respiratory failure rate 4.51% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.23% SAME
Postoperative sepsis rate 4.35% SAME
Postoperative wound dehiscence rate 1.88% SAME
Abdominopelvic accidental puncture or laceration rate 1.69% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.82% SAME

Skilled Nursing Facilities Near SUTTER MEDICAL CENTER, SACRAMENTO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SUTTER MEDICAL CENTER, SACRAMENTO ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
University Post-Acute Rehab 5:
University Retirement Community at Davis 5:
Sherwood Healthcare Center 5:
Woodside Healthcare Center 5:
Advanced Health Care of Sacramento 5:
River Pointe Post-Acute 5:
Eskaton Village Care Center 5:
College Oak Nursing and Rehabilitation Center 5:
Folsom Care Center 5:
Oak Ridge Healthcare Center 5:
Rock Creek Care Center 5:
Acc Care Center 4:
Greenhaven Healthcare Center 4:
Courtyard Health Care Center 4:
Saylor Lane Healthcare Center 4:
Mountain Manor Senior Residence 4:
American River Center 4:
Sacramento Post-Acute 4:
Citrus Heights Post Acute 4:
Roseville Care Center 4:
Pine Creek Care Center 4:
Windsor Elk Grove Care and Rehabilitation Center 3:
Bruceville Terrace - D/p Snf of Methodist Hospital 3:
Cedarwood Post Acute 3:
Asbury Park Nursing and Rehabilitation Center 3:
Casa Coloma Health Care Center 3:
Gramercy Court 3:
Woodland Post-Acute 3:
Cottonwood Healthcare Center 3:
Lincoln Meadows Care Center 3:
Double Tree Post Acute Care Center 2:
Capital Post Acute 2:
Pioneer House 2:
River Bend Nursing Center 2:
Arden Park Post Acute 2:
Windsor El Camino Care Center 2:
Whitney Oaks Care Center 2:
Mission Carmichael Healthcare Center 2:
North Pointe Care Center 2:
Windsor Care Center of Sacramento 2:
Manzanita Healthcare Center 2:
The Grove Post-Acute 2:
Auburn Ravine Terrace 2:
Rancho Seco Care Center 1:
City Creek Post Acute 1:
Bridgewood Post Acute 1:
Mid-Town Oaks Post-Acute 1:
Mckinley Park Care Center 1:
Fair Oaks Healthcare Center 1:
Roseville Point Health and Wellness Center 1:

Medical Groups Affiliated with SUTTER MEDICAL CENTER, SACRAMENTO

There are 1,256 doctors and 167 medical groups that are affiliated with SUTTER MEDICAL CENTER, SACRAMENTO.

Affiliated Doctor Groups


The list of medical professionals associated with SUTTER MEDICAL CENTER, SACRAMENTO is very long, so we have added another pages. See a list of medical professionals associated with SUTTER MEDICAL CENTER, SACRAMENTO.

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