CONTACT INFORMATION REVIEWS & MORE DATA

PROV SACRED HRT MED CTR & CHILDS HOSP. Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  101 WEST 8TH AVENUE, SPOKANE, WA 99220
  • Phone:  (509) 474-3131
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   71%

  About PROV SACRED HRT MED CTR & CHILDS HOSP.

PROV SACRED HRT MED CTR & CHILDS HOSP. is a Acute Care Hospitals. It is in SPOKANE, WA. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 500054. It does provide emergency services. There are 943 medical professionals and 150 doctor groups affiliated with the hospital. On average at PROV SACRED HRT MED CTR & CHILDS HOSP., emergency patients were charged $30,563. This is higher than the state average of $24,702. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROV SACRED HRT MED CTR & CHILDS HOSP. to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 27 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 33 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 39 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PROV SACRED HRT MED CTR & CHILDS HOSP., Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROV SACRED HRT MED CTR & CHILDS HOSP. provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROV SACRED HRT MED CTR & CHILDS HOSP.: Not Available

Detailed table for spending and period for patients at PROV SACRED HRT MED CTR & CHILDS HOSP.:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $37
Outpatient (1 to 3 days Prior to Index Hospital Admission) $497
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,179
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $17,071
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $2,117
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $659
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $144
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,394
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,209
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,807
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $109
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,293
Total (Complete Episode) $30,563

Infection Rates at PROV SACRED HRT MED CTR & CHILDS HOSP.

These measures show how often patients at PROV SACRED HRT MED CTR & CHILDS HOSP. contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.20 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.71 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 22,218.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 25.22 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 10.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.40 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.22 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.89 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,335.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 17.14 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.47 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.92 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.39 / Same
SSI - Colon Surgery: Number of Procedures 416.00 / Same
SSI - Colon Surgery: Predicted Cases 11.18 / Same
SSI - Colon Surgery: Observed Cases 17.00 / Same
SSI - Colon Surgery 1.52 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 1.05 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 6.33 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 197.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 1.75 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Worse
SSI - Abdominal Hysterectomy 2.85 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.03 / Better
MRSA Bacteremia: Upper Confidence Limit 0.57 / Better
MRSA Bacteremia: Patient Days 162,891.00 / Better
MRSA Bacteremia: Predicted Cases 11.64 / Better
MRSA Bacteremia: Observed Cases 2.00 / Better
MRSA Bacteremia 0.17 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.75 / Better
Clostridium Difficile (C.Diff): Patient Days 142,909.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 72.25 / Better
Clostridium Difficile (C.Diff): Observed Cases 40.00 / Better
Clostridium Difficile (C.Diff) 0.55 / Better

How PROV SACRED HRT MED CTR & CHILDS HOSP. Compares to Other Similar Facilities

This is how PROV SACRED HRT MED CTR & CHILDS HOSP. compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SPOKANE, WA

Worst Hospitals in SPOKANE, WA

Percentages of Complications and Deaths at PROV SACRED HRT MED CTR & CHILDS HOSP.

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.1% SAME
Death rate for heart attack patients 13.6% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 13.5% Worse
Death rate for heart failure patients 14.6% Worse
Death rate for pneumonia patients 18.2% SAME
Death rate for stroke patients 13.5% SAME
Pressure ulcer rate 0.24% SAME
Death rate among surgical inpatients with serious treatable complications 181.05% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 3.09% SAME
Postoperative acute kidney injury requiring dialysis rate 1% SAME
Postoperative respiratory failure rate 7.07% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.11% SAME
Postoperative sepsis rate 6.34% SAME
Postoperative wound dehiscence rate 1.53% SAME
Abdominopelvic accidental puncture or laceration rate 1.15% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.85% SAME

Skilled Nursing Facilities Near PROV SACRED HRT MED CTR & CHILDS HOSP.

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROV SACRED HRT MED CTR & CHILDS HOSP. ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lakeland Village Nursing Facility 5:
Sunshine Health and Rehab 5:
Spokane Veterans Home 5:
Idaho State Veterans Home - Post Falls 5:
Life Care Center of Post Falls 5:
Regency at Northpointe 5:
North Central Care Center 4:
Touchmark On South Hill Nursing 3:
Spokane Valley Health and Rehabilitation of Cascad 3:
Providence St Joseph Care Center 3:
Rockwood South Hill 3:
Spokane Health and Rehabilitation 3:
Avalon Care Center at Northpointe 3:
Cheney Care Center 2:
Alderwood Manor 2:
Sullivan Park Care Center 2:
Royal Park Health and Rehabilitation Center 2:
Aurora Valley Care 1:
Spokane Falls Care 1:

Medical Groups Affiliated with PROV SACRED HRT MED CTR & CHILDS HOSP.

There are 943 doctors and 150 medical groups that are affiliated with PROV SACRED HRT MED CTR & CHILDS HOSP..

Affiliated Doctor Groups


The list of medical professionals associated with PROV SACRED HRT MED CTR & CHILDS HOSP. is very long, so we have added another pages. See a list of medical professionals associated with PROV SACRED HRT MED CTR & CHILDS HOSP..

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