CONTACT INFORMATION REVIEWS & MORE DATA

Spokane Falls Care

  • Date Updated:  March 01, 2025
  • CMS Overall 5-Star Rating:  
  • Address:  6021 NORTH LIDGERWOOD
    SPOKANE WA 99207 Map
  • Phone:  509-489-3323
  • Website:   Click Here
  • Medicare Provider Number:  505024
  • Participating in Medicare Since:  January 01, 1967
  • No. of Certified Beds:  100
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $184,089.75
  • Complaints Filed:   70
  • Accepts:  Medicare and Medicaid

  About Spokane Falls Care

Spokane Falls Care, located in SPOKANE, WA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Spokane Falls Care offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Spokane Falls Care is ranked #14 out of 14 facilities within a 10 mile radius and #19 out of 19 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Worsening
  • Total Nursing Hours Spent Per Resident Per Day: 3.76
    (The national average is 3.85 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 19.70% .
  •    CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible.
  • >

  Spokane Falls Care Owner & Operator Information

Business Entity Name:

FRANKLIN HILLS HEALTH - SPOKANE, LLC

Owners:

Managers and Directors:

  Spokane Falls Care Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 3:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of December 17, 2024) 292
Cycle 2 Score (as of August 03, 2023) 228
Cycle 3 Score (as of February 28, 2020) 136
Weighted All Cycles Score 245

  Complaints by Residents

This table shows complaints filed by residents in Spokane Falls Care:

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 01/22/2025
Ensure that residents are fully informed and understand their health status, care and treatments. 01/22/2025
Allow residents to self-administer drugs if determined clinically appropriate. 01/22/2025
Reasonably accommodate the needs and preferences of each resident. 01/22/2025
Give residents a notice of rights, rules, services and charges. 01/22/2025
Ensure residents have reasonable access to and privacy in their use of communication methods. 01/22/2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. 01/22/2025
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. 01/22/2025
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. 01/22/2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. 01/22/2025
PASARR screening for Mental disorders or Intellectual Disabilities 01/22/2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted 01/22/2025
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. 01/22/2025
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 01/22/2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 01/22/2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. 01/22/2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. 01/22/2025
Provide safe, appropriate dialysis care/services for a resident who requires such services. 01/22/2025
Provide care or services that was trauma informed and/or culturally competent. 01/22/2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 01/22/2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. 01/22/2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. 01/22/2025
Ensure that residents are free from significant medication errors. 01/22/2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. 01/22/2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. 01/22/2025
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. 01/22/2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently. 01/22/2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. 01/22/2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. 01/22/2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. 01/22/2025
Provide and implement an infection prevention and control program. 01/22/2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 11/29/2024
Respond appropriately to all alleged violations. 11/29/2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. 11/29/2024
Ensure that residents are free from significant medication errors. 11/29/2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 11/08/2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed. 11/08/2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. 11/08/2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 11/08/2024
Provide and implement an infection prevention and control program. 11/08/2024
Make sure that a working call system is available in each resident's bathroom and bathing area. 11/08/2024
Provide care and assistance to perform activities of daily living for any resident who is unable. 05/02/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 05/02/2024
Respond appropriately to all alleged violations. 03/27/2024
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 02/20/2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 02/20/2024
Ensure that residents are free from significant medication errors. 01/11/2024
Respond appropriately to all alleged violations. 12/28/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 12/28/2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 12/28/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 11/29/2023
Provide safe, appropriate pain management for a resident who requires such services. 11/29/2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 10/04/2023
Respond appropriately to all alleged violations. 10/04/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 10/04/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 09/13/2023
Provide care and assistance to perform activities of daily living for any resident who is unable. 09/13/2023
Assist a resident in gaining access to vision and hearing services. 09/13/2023
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. 09/13/2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 09/13/2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. 08/04/2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. 05/26/2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 05/26/2023
Protect each resident from the wrongful use of the resident's belongings or money. 05/26/2023
Provide appropriate treatment and care according to orders, resident?s preferences and goals. 05/26/2023
Ensure that residents are free from significant medication errors. 04/21/2023
Prepare residents for a safe transfer or discharge from the nursing home. 03/22/2023
Provide safe, appropriate dialysis care/services for a resident who requires such services. 01/31/2023
Provide medically-related social services to help each resident achieve the highest possible quality of life. 09/01/2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. 05/09/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Spokane Falls Care spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.31 0.88 / 0.67
Case Mix 0.66 0.71 / 0.66
Adjusted 0.31 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.97 0.84 / 0.87
Case Mix 0.86 NA / NA
Adjusted 0.97 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.47 2.66 / 2.32
Case Mix 2.30 NA / NA
Adjusted 2.47 NA / NA
Total Licensed Staff
Hours 1.28 1.72 / 1.53
Physical Therapist (PT)
Hours 0.07 0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 3.76 4.38 / 3.85
Case Mix 3.83 4.10 / 3.83
Adjusted 3.75 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
19.7% / 19.8%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
21.9% / 13.4%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 11.9% / 19.2%
Better
Percentage of long-stay residents who lose too much weight (qm404) 8.2% / 5.8%
Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.8% / 2.0%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 0.0% / 2.1%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 7.8% / 14.4%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.1%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 4.3% / 2.7%
Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 100.0% / 96.1%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 19.8% / 14.7%
Worse
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 89.9% / 87.1%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 2.2% / 1.3%
Worse
Percentage of long-stay residents whose ability to walk independently worsened (qm451) 12.3% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 13.1% / 12.1%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 99.6% / 93.9%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 77.5% / 79.6%
Worse
Percentage of long-stay residents with pressure ulcers (qm479) 3.3% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) 29.0% / NA

  Hospitals Near Spokane Falls Care

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Spokane Falls Care.

Spokane Falls Care is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
PROV SACRED HRT MED CTR & CHILDS HOSP.
101 WEST 8TH AVENUE
SPOKANE, WA 99204
3
PROVIDENCE HOLY FAMILY HOSPITAL
5633 NORTH LIDGERWOOD
SPOKANE, WA 99208
3
DEACONESS MEDICAL CENTER
W 800 FIFTH AVENUE
SPOKANE, WA 99210
4
MULTICARE VALLEY HOSPITAL
12606 EAST MISSION AVENUE
SPOKANE, WA 99216
4
SPOKANE VA MEDICAL CENTER
4815 N. ASSEMBLY STREET
SPOKANE, WA 99205
5
NORTHWEST SPECIALTY HOSPITAL
1593 EAST POLSTON AVENUE
POST FALLS, ID 83854
Not Available
SHRINERS HOSPITAL FOR CHILDREN
911 WEST 5TH AVENUE
SPOKANE, WA 99204
Not Available
EASTERN STATE HOSPITAL
850 MAPLE STREET - P O BOX A
MEDICAL LAKE, WA 99022
Not Available
INLAND NORTHWEST BEHAVIORAL HEALTH
104 W 5TH AVE
SPOKANE, WA 99204
Not Available

Ratings History for Spokane Falls Care

  Medical Professionals Associated with Spokane Falls Care

These are the doctors who are affiliated with Spokane Falls Care. The data is from the most recent period. Historical data is not available.

  • TRACY BERG ( GENERAL SURGERY - POST ACUTE MEDICAL PLLC )

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of March 01, 2025.

Name Health Inspection Score / Overall Rating
Life Care Center of Post Falls
(POST FALLS, ID)
18.667 / 5:
Idaho State Veterans Home - Post Falls
(POST FALLS, ID)
19.2 / 5:
Regency at Northpointe
(SPOKANE, WA)
32 / 5:
Sunshine Health and Rehab
(SPOKANE, WA)
77.333 / 5:
North Central Care Center
(SPOKANE, WA)
82 / 3:
Spokane Veterans Home
(SPOKANE, WA)
84.667 / 5:
Providence St Joseph Care Center
(SPOKANE, WA)
90 / 3:
Rockwood South Hill
(SPOKANE, WA)
90 / 3:
Touchmark On South Hill Nursing
(SPOKANE, WA)
95.833 / 3:
Lakeland Village Nursing Facility
(MEDICAL LAKE, WA)
98 / 5:
Spokane Valley Health and Rehabilitation of Cascad
(SPOKANE VALLEY, WA)
101.333 / 2:
Royal Park Health and Rehabilitation Center
(SPOKANE, WA)
104.667 / 2:
Avalon Care Center at Northpointe
(SPOKANE, WA)
125.333 / 2:
Cheney Care Center
(CHENEY, WA)
149.167 / 2:
Sullivan Park Care Center
(SPOKANE, WA)
149.333 / 2:
Alderwood Manor
(SPOKANE, WA)
184 / 1:
Spokane Health and Rehabilitation
(SPOKANE, WA)
200 / 2:
Aurora Valley Care
(SPOKANE, WA)
234 / 2:
Spokane Falls Care
(SPOKANE, WA)
244.667 / 1:

  Our Analysis

Best and Worst Nursing Homes in SPOKANE, WA

Here is our analysis of the Best Nursing Homes in SPOKANE and Worst Nursing Homes in SPOKANE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Spokane Falls Care

A list of all of the registered owners for Spokane Falls Care. This includes direct and indirect owners and managers.

Noted Deficiencies for Spokane Falls Care

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Spokane Falls Care

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

Purchase a Marketing or Other Report from our Database

We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.

  • Facility Name
  • Owner Name
  • Mailing Address
  • Contact Information
  • Phone Numbers
  • Website Addresses
  • File Formats: .xls, .csv, .txt
  • APIs

Reports updated monthly.

Request Report Pricing